Hotel overview

Featuring the renowned Gourmet Inclusive® concept by Karisma, Azul Beach Resort Riviera Cancun brings together spacious facilities with unlimited activities and services. Azul Beach Resort Riviera Cancun is designed to allow couples, groups, wedding parties, families and friends from all generations to re-connect under the sun.

Location

Riviera Maya - Beach
Cancun international airport : 9 miles

Property information

Year Built: 2008
Floors: 3
Total rooms and suites: 435

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy
:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy
:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information
:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 13755 reviews
  • 5.0 star tripadvisor rating
    Amazing family resort!

    We loved the beautiful resort, the kind and helpful staff, and the delish food and bevies. Everything about the resort amazed us. We have visited Mexico before, but this resort exceeded our expectations. Our teens loved that there was Alex, the activities coordinator, to facilitate games for the kids. He was lots of fun! We liked the variety of food and how clean the resort was at the pool, beach, restaurants. We felt safe and cared for. Thank you!

    May 21, 2020
  • 5.0 star tripadvisor rating
    Fabulous Staff Service

    Visited right before Coronavirus restrictions kicked off and enjoyed 5 days of amazing sunshine. In particular, Blanca (our server at the adult pool) and Marina (our housekeeper) provided fabulous service throughout our visit, and went out of their way to ensure we had a great time. Look forward to returning in the years to come!

    May 20, 2020
  • 5.0 star tripadvisor rating
    Fantastic holiday

    Great holiday,the resort is amazing,great food great drinks and great Staff! Especially angel at the outside bar by the Caribbean restaurant! Mexico is a beautiful place and the people are as nice as you will find! I’ll 100% be going back to this resort again.

    May 16, 2020
  • 5.0 star tripadvisor rating
    Was great!

    First thanks to Fernando, David, Rosalia, Alfredo and Jesus! Loved it, clean and decent weather, nice beach bar and BBQ, great restaurants Good concierge service, great breakfast choice, it was good poolside service. A couple of loudmouth annoying Americans though but that's not the hotels fault just yanks with no class lol. We went end of Feb and begining of March 2020. We would 100% come back, we normally Cape Verde it and this place here in Mexico is much nicer. Thanks Steve & Lydia.

    Apr 18, 2020
  • 4.0 star tripadvisor rating
    Very good

    Stayed at the resort early part of March And was my first visit to a TUI Resort and I could say it was a very good experience. On arrival the TUI Reps Welcomed us and a introduction to the hotel and they provided a well needed refreshments and snacks after a long trip from UK. Our was room was well presented And a brilliant View from the balcony. All the staff at the resort were very helpful and very friendly The restaurants were delicious and the entertainment provided was very good. The hotel is eco-friendly and tries its best to promote this but I would like to see the restaurants especially the buffet restaurant (Spoon’s) not throw away the food at the end of the day and it would be more appreciated by the paying guests if the food was distributed wisely. Overall a very good hotel which I would recommend and I would like to come back too.

    Apr 16, 2020