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Hotel overview

The Riu Palace Peninsula is located in the heart of beautiful Cancun. The property is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.  Enjoy a day of relaxation by taking care of your body in the Renova Spa with a variety of treatments to chose from. Also the hotel offers sauna, jacuzzi and swimming pools, where sunbathing with a cocktail is a must.  Enjoy the gym, sport activities, volleyball, and also water sports including windsurfing, kayaking and snorkel.  Adults won't feel bored thanks to the live shows, music, and other entertainment during the day and night.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2011
Floors: 20
Total rooms: 562

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per night per room occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 8449 reviews
  • 5.0 star tripadvisor rating
    As Good As Ever on 8th Visit

    This visit was our 8th stay at the Riu Palace Peninsula. We return year after year to this beautiful resort for its exceptional service from a caring staff, lovely beaches with plenty of umbrellas and chairs, excellent food, and just plain fun. The main bar with bartender Diego rocks in the evening. The steak house is generous with its lobster tails and my filet was very good. Plenty of entertainment is offered, including a free casino night (just for fun, no money). We were on the 15th floor with a great view of the pool area and ocean from our balcony. My only complaint is that our room could have used an update. The resort is older. The main areas (bars, pools, restaurants, lobby, etc.) are beautifully maintained and do not show age. But our room could have used some TLC. Even so, we love this RIU and will be back next year!

    Feb 26, 2024
  • 4.0 star tripadvisor rating
    Great Birthday Celebration

    We really enjoyed the Riu Palace Penisula. It was a lot bigger then Riu Palace Las Americas which is normally where we stay. They reallly did a fabulous job at the adult only restaurant. I was celebrating my 60th birthday and they had table decorated with balloons and confetti and they sang happy birthday with a delicious piece of cake. My room was decorated with balloons and I got a bottle of champagne and a piece of cake There was always something to do you will not get bored. We went to the White party lots of fun you have to go just to experience it. I loved the fact we got free airport transfers which was very prompt. Room was nice and clean maids did a great job cleaning. I just wish they had shelves around the sink to put all of your belongings. The beach was definitely a plus for us no seaweed and very calm. Love the palm trees by the beach plenty of shade. The guy at the pool BBQ works very hard. I had to make sure we tipped before we left.

    Feb 26, 2024
  • 5.0 star tripadvisor rating
    Beautiful resort - truly a 5 star

    Loved our stay. We definitely will return. Everyone was super friendly and quick to assist with absolutely anything. Room was comfortable and clean. Room service was great and prompt. I would recommend this hotel to couples and families.

    Feb 25, 2024
  • 5.0 star tripadvisor rating
    Excellent

    Very nice resort, excellent hotel, it has plenty of food, all kinds of flavour options , clean rooms, good service. All rooms have ocean views. Real all inclusive hotel! I definitely will go back again!

    Feb 25, 2024
  • 5.0 star tripadvisor rating
    Marvelous

    My stay was very welcoming at the peninsula. Everyone was helpful & nice. My suite was very clean and nice. I will be coming back to this hotel. The food was good & different also. It’s like a palace.

    Feb 25, 2024