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Hotel overview

Located just minutes from the heart of the hotel zone, AAA Four Diamond Iberostar Selection Cancun - All Inclusive is a stunning architectural gem.  Featuring an onsite 18-hole championship golf course, a soothing spa, ten pools, including an infinity pool with swim-up bar and a supervised kid's club - complete with splash park - Iberostar Selection Cancun - All Inclusive offers the ideal setting for every member of the family. Spacious accommodations and an excellent selection of dining options, plus the only convention center in Cancun with ocean views, help ensure your Iberostar Selection Cancun - All Inclusive vacation exceeds every expectation.

Cancún Convention Center
State-of-the-art facilities with renovated installations, meetings rooms of different sizes equipped with top technology.

Location

Cancun - Beach
Cancun International Airport (CUN) : 9 miles

Property information

Accessible rooms: 5
Floors: 3
Total rooms: 426

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Benito Juarez will be charging an Eco Tax of 24.18 Mexico Pesos (approx. $1.26 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, the resort will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:

 - All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.

SPRING BREAK POLICY- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.

- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2021 to April 30th, 2021. Spring Breakers are defined as Students/youth between 16 and 23 years of age.

- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.

- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 6783 reviews
  • 5.0 star tripadvisor rating
    Monica’s and Elizete’s trip room 510

    We absolutely loved our experience there, everyone was always ready to help, the guys at the entertainment were awesome and always friendly, Alan and Beto made our evenings always fun, the shows are exceptional and we felt like coming back for more!!!

    Apr 15, 2021
  • 5.0 star tripadvisor rating
    Amazing

    The resort was beautiful, a very friendly staff made sure we were well cared for throughout our visit. Everything was always clean and in order, not only inside, but outdoor and on the beach. The staff went above and beyond to ensure our visit was memorable. The food selections were great, we loved the variety available throughout the day and night. The beds were very comfortable and our ocean front view was exactly as I had dreamt it would be! This was my first visit to Iberostar Cancun but we are already planning our next visit!

    Apr 15, 2021
  • 3.0 star tripadvisor rating
    Dated Hotel rooms and part of the building(Atrium) is being remodeled---damages by the last two hurricanes in the area.

    It says five stars hotel(for us 3-4) but the rooms are dated: Lamps too old, no USB ports at all in the rooms, old floors, to high and old tub in the shower(no good at all for seniors) electrical wiring in the room old and deficient (outlets) old furniture. A/C was not cooling well the room and too noisy. The staff of the hotel is great and kind. The kitchen is not prepared to attend children with celiac disease(long delays to obtain bread and pasta gluten free) The quality of the regular breads can be better. American Bistro restaurant is not good at all and is not Bistro-is cafeteria with regular fast food with no quality. Several dishes in the Italian restaurant La Horma have to be revised( Spaghetti Carbonara is not Carbonara at all, please double check the recipe! The barman(s) are not prepare to make several cocktails like Dry Martini and Tom Collins. The japanese restaurant Naga Hibachi is excellent (food, chef and staff) Bravo!! The night shows in Theater and the entertainment staff were good. In general we enjoy the stay at this Hotel! Special thanks to chef Mariel! Thank you guys! Maria, Helio, Tara, Raul and Celine. We are from Miami, Florida. We stayed for a week.

    Apr 15, 2021
  • 5.0 star tripadvisor rating
    Great Vacation

    This was our first family vacation since the quarantine. Iberostar did a great job at making it as amazing as possible. Yes it was not 100% back to before the quarantine but it was so close. The entertainment staff had my family enjoying all of our time by the pool. The evening shows were fun and engaging. It was tough that we had to make reservations ahead of time not knowing which restaurants we would like the most but we at least got to try them all. I would love to go back in the near future and do it all again.

    Apr 11, 2021
  • 5.0 star tripadvisor rating
    10 out 10 experience!

    Everything was so amazing I was stunned by the service the shows were my favorite island it taught me how to salsa dance! He was so helpful and made me feel comfortable enough to dance (I don’t dance) lol. The service at the buffet was stellar Irving was always so pleasant and attentive he provided amazing and exceptional customer service!

    Apr 10, 2021