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Hotel overview
Located just minutes from the heart of the hotel zone, AAA Four Diamond Iberostar Selection Cancun - All Inclusive is a stunning architectural gem. Featuring an onsite 18-hole championship golf course, a soothing spa, ten pools, including an infinity pool with swim-up bar and a supervised kid's club - complete with splash park - Iberostar Selection Cancun - All Inclusive offers the ideal setting for every member of the family. Spacious accommodations and an excellent selection of dining options, plus the only convention center in Cancun with ocean views, help ensure your Iberostar Selection Cancun - All Inclusive vacation exceeds every expectation.
Cancún Convention Center
State-of-the-art facilities with renovated installations, meetings rooms of different sizes equipped with top technology.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - While this hotel strongly discourages spring breakers, it cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
***Important information for our guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, the resort will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.
SPRING BREAK POLICY- Iberostar Hotels & Resorts is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of the remaining nights.
Ratings & reviews
TripAdvisor traveler rating
8606 reviews
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Aug 28, 2023Girls trip
Our trip was great. Nafteli was great and respectful of our time and relaxation. He kept our room clean and comfortable each day with a smile and efficiency. The days was rainy and our room staff gave us extra umbrella and transportation throughout the property.
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Aug 27, 2023Room Theft, Not a Safe Place to Stay
Overall the food, accommodations, and activities were mediocre. None of it was terrible, but none of it was memorable. The best things that we did were outside of the Iberostar Cancun. Our hotel room seems to be broken into through the sliding glass door. The criminal appears they was able to pry open the door, bend the lock, and get in stealing about $3,000 in valuables (computers, jewelry, etc). Iberostar put me and my wife in a two twin bed while they investigates for 48 hours before they could do anything else. We checked out at that time. Our experience is that it’s not a safe place. It put a real damper to our vacation. It’s just not a safe place to be. Don’t recommend.
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Aug 26, 2023
Great Hotel, Visit Fanny at the Prestige Lounge
Fanny at the prestige lounge was superb. The service was top-notch, professional, and friendly. Also, her knowledge on mixology, great. 5 stars. Highly recommended. For this, take the VIP package. Totally worth it.
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Aug 26, 2023
Fanny is the best!
Fanny is the best! She’s super friendly and makes the best drinks. Will Come back every time I’m in Cancun. Her smile is contagious! Fanny is like an ice cream sundae that surprises you on a Sunday. Awesome!
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Aug 26, 2023
Had a bomb ass time!
Absolutely amazing, Fanny took care of our group and the drinks and service were on point! She even addressed liquor/cocktail profile preference and was able to always hit the nail in the head with her recommendations. Definitely recommend 20/10