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Hotel overview

Get exclusive perks during your getaway at Dreams Riviera Cancun Resort & Spa. Travel now through December 22, 2022 and receive:

Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Enjoy all the perks of the standard rooms plus,
• One complimentary fish therapy session per person, per stay
• 50% off romantic dinner
Terms, conditions, and restrictions apply to resort coupons and vary by resort.

Designed to reflect the charm of the Mexican Caribbean, the Dreams Riviera Cancun Resort & Spa is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. Spacious octagonal rooms and suites are luxuriously appointed with at least one whirlpool, whilst ground floor rooms offer private terraces with their very own plunge pools. Nine gourmet themed restaurants, six fabulous bars, an Explorer’s Club for Kids plus a fully-equipped fitness center and a world-class Dreams Spa by Pevonia® provide guests with an array of amenities for every age and interest.

Location: Within 3 miles of Puerto Morelos town square. Approx. 20 minutes from Cancun International Airport.


Puerto Morelos
Cancun International Airport : 14 miles

Property information

Year Built: 2009
Total available rooms and suites: 486


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Ratings & reviews

TripAdvisor traveler rating

4.5 12064 reviews
  • 5.0 star tripadvisor rating
    Beautiful hotel, amazing service.

    We stayed in the ocean front Master suite, room 1300. It was absolutely beautiful. The view was expansive, complete ocean. We moved to the Governors suite just for fun. The room was the exact layout as the master suite, but with direct beach access. A large deck, with pool and hot tub, has steps to the sand. A Bali bed comes with the Governor's suite. The service at the resort is incredible. The food is also great (Oceana was my favorite, especially for lunch). The breakfast. buffet has about everything that you can think of. My husband was in heaven. My advice for dinner is to eat later. The lines are long when restaurants open for dinner. We ate all day long at the poolside place, so it wasn't a problem. If you want to eat at opening time (around 6:30), get in line early. The resort is family friendly, so kids are around and usually hang out at the kiddie pool. Our friends had their 2 & 4 year old kids and they had a blast. There are a lot of weddings. That wasn't a problem. They were mostly at the end of the day and didn't interfere with anything that we wanted to do. A note about the bars... the drinks were great and the bartenders are professionals. They can make just about anything. If you want a bottle of wine, you can buy one. It wasn't necessary because their house cabernet was good. If you want to go to Cancun (30 minutes by bus), the hotel can arrange transportation for you. We did that one day and took a boat tour. There is also a lot of upscale shopping in Cancun (Louis Vuitton, Rolex, Gucci, Tiffany) at a huge outdoor mall. I liked being outside of the congestion of the hotel zone. It was fine to visit, but I was glad that we didn't stay there. We had a great time at the resort and would definitely go back. In fact, I wish that I was there now.

    Feb 27, 2024
  • 5.0 star tripadvisor rating
    Amazing Family Vacation!!

    We had the best family vacation at Dreams! From the moment we arrived every single staff member was wonderful. German at the front desk was so kind and helpful. The entertainment staff, Karla, Gustavo, Cesare, and Angy were all wonderful and helped my whole family have so much fun together! The food was delicious at every restaurant and no reservations were needed except for the Hibachi show. The nighttime entertainment was great and my family loved the movie and popcorn while waiting to go to dinner. The resort was gorgeous and well maintained as was the beach! If you ever needed anything, all you had to do was ask! Every day we found something new to do: beach volleyball, water aerobics, archery, bike tour, arcade, basketball court, Zumba, fitness center, ping pong, and enjoying the beach and pools! I would highly recommend Dreams Riviera Cancún to any family for a fantastic vacation!

    Feb 26, 2024
  • 5.0 star tripadvisor rating
    Beautiful resort! Just avoid the sales pitch!

    After checking in we were immediately ushered to a gentleman offering various gifts in exchange for traveling to a nearby sister property for a “presentation”. This was literally the second person we spoke to at the property and made for a very awkward and uncomfortable first impression. Once we got past that the property is amazing! Spa was great, beach and pools were beautiful, room was delightful and comfortable, and food was very nice!

    Feb 25, 2024
  • 4.0 star tripadvisor rating
    Wonderful Staff

    Wonderful staff in every way. More of a family resort as there are lots of kids everywhere. Beautiful beach and grounds. Lots of restaurants to choose from but the food is not always very hot. You will have fun once you learn how to reserve your beach lounger!

    Feb 24, 2024
  • 5.0 star tripadvisor rating
    Paradise Found

    We are not world travelers, nor have we ever been to Mexico before. We were looking for a break from a long, sunless winter and we stumbled upon this gem. Absolutely incredible beaches, amazing service and plenty of things to do to keep you moving but completely relaxed at the same time. Our days were spent on the beach with drink service all day long and evenings with numerous options for dining. The rooms were very open and bright and the ones with an ocean view, did not disappoint. The staff were all incredibly friendly and accommodated anything you would need. It was a little city in and of itself but not hectic or too big. Perfect getaway for 4 or 5 days to break up the monotony of life!

    Feb 24, 2024