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Hotel overview

Get exclusive perks during your getaway at Dreams Riviera Cancun Resort & Spa. Travel now through December 22, 2022 and receive:

Standard Package + Upper Room Amenities
Guests staying in standard rooms:
• 25% discount on spa services
• One-in room family or champagne breakfast
• Complimentary upgrade to nonstop shared transfers
• One bottle of wine/sparkling wine per room
Guests staying in upgraded rooms:
• Enjoy all the perks of the standard rooms plus,
• One complimentary fish therapy session per person, per stay
• 50% off romantic dinner
Terms, conditions, and restrictions apply to resort coupons and vary by resort.


Designed to reflect the charm of the Mexican Caribbean, the Dreams Riviera Cancun Resort & Spa is surrounded by glistening pools, lush tropical gardens and a palm-studded beach. Spacious octagonal rooms and suites are luxuriously appointed with at least one whirlpool, whilst ground floor rooms offer private terraces with their very own plunge pools. Nine gourmet themed restaurants, six fabulous bars, an Explorer’s Club for Kids plus a fully-equipped fitness center and a world-class Dreams Spa by Pevonia® provide guests with an array of amenities for every age and interest.

Location: Within 3 miles of Puerto Morelos town square. Approx. 20 minutes from Cancun International Airport.

Location

Puerto Morelos
Cancun International Airport : 14 miles

Property information

Year Built: 2009
Total available rooms and suites: 486

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

 

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 12677 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Disappointed, preferred guest

    Not great do not go for the preferred club experience it is a disaster They don’t keep their promises The food reviews are overrated. We like the French restaurant that was excellent apart from that it’s terrible. Room service and housekeeping not responsive Almost missed our flight back as the bags won’t delivered on time Concierge, extremely lazy can’t be bothered Pool boys taking cash for beds

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing destination wedding with friends and family

    We just returned home from a beautiful week celebrating our wedding at Dreams Riviera Cancun with our closest friends and family. There was a last minute unexpected rainstorm that completely wrecked every plan we had leading up to 5:00 and the wedding team MAGICALLY put together a backup plan without missing a beat and our wedding planner kept a smile on her face and the same gracious helpfulness the entire time as our guests ran through a downpour and not a single person felt as if a detail was forgotten. All the food was incredible, the entertainment was diverse and amazing, there was SO many fun activities for us to try, the resort was kept beautifully clean as well as the beach, the spa treatments were amazing and each staff member we met had a smile and kindness to share each day. All of our guests said they’d return and had such positive feedback each day. We did have a couple problems during our stay, but they were attended to in such a mindful manner with kindness and helpfulness so we wouldn’t choose to highlight any negative detail.

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Daniel Uribe rocks!

    Was serviced by Daniel Uribe again! He was very thoughtful and entertaining. We had some people who had wanted to join us and he accommodated us. We just celebrated our wedding the prior day and he gave us a special treat of each appetizer and our main course. I hope everyone who eats at Ocean or Bourdeux get him as a server.

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    🎶 Dreamin' 🎶

    The staff at Dreams Riviera are wonderful. Jose and Karla at the pool are great. Carmen, Clever and the entire lobby bar staff are wonderful. The food overall was average. The Preferred beach area was excellent. My wife and I had a great time.

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Wonderful experience

    Lovely staff, great food, pools and beaches. They couldn't be more helpful. Very attentive to all our needs. Had the tail of a hurricane come through for 2 days. Staff worked so hard after it had passed and everything was back up and running on the 1st good day.

    Oct 02, 2024