Wish you were here?

Hotel overview

In December 2017, Hotel Xcaret México opened its doors to offer the best of Mexico included, It was born as a tribute to Mayan culture and to our country, its artisans, its gastronomy, its living wealth and its cultural heritage. We are characterized by our hospitality and the excellence in our service, which have given us several recognitions, among them a 5 Diamond certification. Each achievement is a commitment to Mexico and to you. We invite you to know México through our love for it.

Hotel Xcaret México has changed the Mexican hotel industry with the All-Fun Inclusive concept, offering unlimited Access and round transportation to our Parks: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, and Xenotes.

XCARET XAILING

In addition, All-Fun Inclusive of Hotel Xcaret México, includes round-trip transportation to the Embarcadero Isla Mujeres por Xcaret in the Cancun Hotel Zone and the ferry ride to Isla Mujeres with Xcaret Xailing, Enjoy this beautiful Caribbean Island.

Catamarán Isla Mujeres Monday - Wednesday - Friday – Sunday. 

Cozumel Tuesday- Thursday - Saturday

Location

beach
Cancun International Airport (CUN) : 40 miles

Property information

Suites: 900

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

Hotel advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.
Advisory A minimum mandatory No Show fee of $25.00 USD(plus tax) per room, per night, will be charged to the guests who do not request a cancellation with at least 24 hours in advance in the following Restaurants and Parks. • Teatro del Río • Há (non-refunfable) This fee is subject to change without prior notice.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 14150 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    kids club

    The kid club adventures; grateful for the amazing staff who made every moment magical for my 10 year old! From fun filled activities to warm care from the staff it was a blast! Lupita and Alva are the sweetest! They always have different activities throughout the day that is cool!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Love this place

    Saul was absolutely amazing for service and friendliness. The food was also incredible. Would highly recommend coming here. My family and I throughly enjoyed the experience. Ambiance was great and they make sure you are well taken care of.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excited to return!

    Best all-inclusive we have ever stayed in Mexico. Absolutely stunning property . Memorable and unique in a way that’s difficult to describe. The ability to visit the parks is wonderful and completely worth it particularly for families. Food quality best we’ve ever had at an all inclusive. Felt very connected to nature and unlike other all inclusive that seem to cater to American Tourists, this really felt like they cater to locals as well, which was really great. Felt immersed in the Mexican culture in a way that we have not despite visiting this area, many many times over the years.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best place that you can go with family

    Best place I've been so far ..very clean place . Staff very friendly all the time , food is delicious 😋.. everyone is always trying the best to make u feel welcome , my family and I had the best time , the whole place is amazing , my kids and wife loved the experience with dolphins , the adventures in the explore park

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Not great for vegetarians.

    Not a great place for vegans or vegetarians. The staff told us that if we informed the chef at any restaurant, they would take care of us with vegetarian options. But in reality, the chefs didn’t seem to care and didn’t prepare anything. Even the most basic vegetarian dishes commonly available elsewhere weren’t offered. Guests can’t rely on just one restaurant during a vacation — they need options. The lack of variety and consideration for vegetarian guests is a major drawback, and I wouldn’t recommend this place because of it.

    Apr 21, 2025