Wish you were here?

Hotel overview

Get exclusive perks during your getaway at Live Aqua Cancun - All-Inclusive. Travel now through December 31, 2022 and receive:

• One day complimentary cabana rental with 20-minute foot massage per room

• Early check-in/late checkout subject to availability


Five-night minimum stay required.


Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property information

Year Built: 2004
Last Renovation: 2007
Accessible rooms: 12
Floors: 9
Total rooms: 371

{{title}}

Hotel details

Dining

Dining options are available for this property.
Show more

Amenities

Multiple amenities are available at this hotel.
Show more

Activities

This property offers numerous activities.
Show more

Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.5 17220 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best All Inclusive Experience in Cancun

    I have been to Cancun before, but live aqua blows the other resort out of the water! The rooms were beautiful and so clean. The housekeeping staff does a wonderful job. We had the pleasure of eating a special tasting menu by chef William at MB. It was the best meal I have ever had. Our poolside waiter, David, orchestrated it for us and another couple we met the day before. It was so special! The staff is amazing. Everyone is helpful, friendly and genuinely happy to provide the best service. These folks become your friends and family during your stay. Our butler, Ernesto set up dinner reservations for us almost every night which helped ease our minds when it came to dinner time. Guillermo in the aqua club was fantastic with so much charisma. I couldn’t have asked for a better experience. We will definitely be back! Highly recommend!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing food, amazing trip.

    Service, amazing! Staff, amazing! Food is unbelievable! Our first time to Mexico and we have had a fantastic experience. Compliments to William, our superb Chef @ MB. Habenaro Soup exceeded it's reputation and the surf & turf dinner was the best I've ever had. Everyone deserves this experience.

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Live aqua stay

    Absolutely delicious meal at MB. Chef William is the best of the best. Best meal of the trip by far. Live aqua overall was more than we expected. Very relaxing and great food everyday. Room was great, staff is very accommodating. Will definitely come back!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Can’t wait to come back!

    My husband and I came to celebrate my 60th birthday. We had the best time. We spent three days at the pool and when I tell you Edouard was the best! He made sure we were taken care of and made sure we had everything we needed. We will definitely be back!

    Apr 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Made to Feel at Home—Thanks to David and Our Cabana Star!

    We had such a wonderful experience thanks to the incredible service we received during our stay. A special shoutout to Juan Santos, our server at the restaurant, who truly went above and beyond to make us feel welcomed. He was incredibly down to earth and genuine. What stood out the most was how kindly and patiently he spoke in Spanish with my husband, encouraging him and helping him practice the little Spanish he knows—it meant a lot and added such a personal, thoughtful touch to our time there. We also want to recognize David, our amazing cabana server. Not only did he take great care of us every time we were there, but he also took the time to share stories with us and listen to ours—it felt like we were talking to an old friend. That kind of connection is rare and made our experience so much more meaningful. They were so down to earth and attentive, always checking in to make sure we were comfortable and had everything we needed. Every time we returned, they remembered us and made us feel right at home. These little moments of kindness and genuine care made our stay extra special. Thank you for such a memorable experience!

    Apr 24, 2025