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Hotel overview
Location
Montego Bay-BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Daytime entertainment
More entertainment can be added to the package during the day, for eg. a dance competition for guests or a quiz based on Jamaica's culture or about the Hotel etc. Winners could be given tokens as prizes.
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Solo rest relaxation family
Great for rest relaxation.Resort beautifull only wish it was closer to Mo. Bay.Great food , entertainment
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Vacation
Very nice experience for my first time resort stay! Will recommend to friends/family! Great atmosphere!
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You can have an enjoyable time, but you can do better.
This like many resorts is past it's prime and in need of updates. None of the rooms resemble the pictures. It's at the point of old where no amount of cleaning appears clean. The upgrade they offered my friend was instead a nightmare, the shower was only outside and the tub inside was broken. Housekeeping did not regularly restock anything, the towels in my room were dirty but 'folded'. On the plus side, the coffee shop was excellent. Food was good most of the time but you really have to be careful what you order. They can scrap the entire Italian restaurant. All the juice was horribly artificial which is sad because there was no shortage of fresh fruit so why there is powdered juice is beyond me. The staff were very friendly, helpful and the entertainment was nice.
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Vacation
Had a great time at The Grand Palladium Food at the buffets was great, Jerk hut food fantastic great. Service from staff was great. And great service from Mr Miles at the bar!