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TripAdvisor traveler rating2691 reviews
Good location and amenities but be aware of aggressive timeshare sales personnel
Pros: The location is excellent and within walking distance to a lot of restaurants and bars. It’s also right on the beach and boardwalk. The pool area was clean and we had no issues with unfriendly security personnel, quite the opposite. Cons: Our unit was a little dated and in need of some tlc. Some guests were not wearing masks within the elevators and common areas. We received several phone calls, voicemails and even a card placed under our room door in an attempt to get us to attend a timeshare presentation. There are injunction notices all over the hotel because of these aggressive practices. Our experience here does me me wonder if we’d ever book a Wyndham property again.
A Great Stay
We are finishing up our week’s stay here in the South Tower. I was Leary of what our experience was going to be like from some of the recent reviews, but our stay has been nothing but excellent. Julia handled our check-in and did so efficiently and also assisted in finding a luggage cart for us. No complaints about our 2 bedroom oceanfront unit on the 7th floor. Place was spotless and furniture was in excellent condition. We certainly didn’t see the aggressive rule enforcement around the pool that others mentioned as we found them to be friendly. Only negatives were the refusal of a few guests to wear masks while in the building although if in the lobby a staff member would say something. Also, some guests would come out early in the morning and place towels on the pool lounge chair and then not come out for several hours although there is signage saying chairs left unattended for 30 minutes risk having their contents removed. Ocean water comes up to the sea wall an hour or so before and after high tide but there is a lifeguard tower right in front and this is on the non-driving section of the beach. Lots of dining options within a half-mile walk with most offering takeout. All in all a very enjoyable stay
Ocean Walk Vacation
The resort was great. Our room was clean and neat. Everything we needed for our vacation. The resort required wearing a mask to protect everyone. Some visitors still refuse to wear mask. Only 4 people were allowed to get on the elevator at 1he same time, unless same family. The only problem, we had was parking our automobile. If we went out to dinner, the majority of time, during our return, the parking facility was full. No place to park.
It has it all !!!!
Loved that it was right on the beach. Restaurants close. You could walk to the diner across the street or the ocean walk connected to resort. Wonderful service. Plenty of staff to ask questions. Clean and friendly staff.
We left this place extremely disappointed at lack of attention this resort paid to the covid mandate. Most people were walking around without masks and management didn’t seem to be supervising it. The elevators were packed with people and mask less also. Elevators are very slow and it takes forever to get to the higher floors. Beware this is a timeshare sorely and you will be asked to sir in on some kind of time share sales talk. I wasn’t happy with this hotel and