TripAdvisor traveler ratingbased on 1145 reviews
Magic abounds at this official Walt Disney World® Hotel. Located directly across the street from Disney Springs™, a world-class entertainment, shopping, & dining district, this beautiful resort specializes in family-friendly amenities and uncompromising fun and service. Now through 2022, hotel guests have access to exclusive Disney benefits including the Extra Magic Hours program and 60 Day FastPass+. As part of the Extra Magic Hours program, each day select attractions are open longer at one of the Walt Disney World® Theme Parks. The ability to reserve Disney FastPass+ attractions up to 60 days before you arrive is another exclusive benefit. Best of all, it is included with valid Theme Park admission – at no charge. As an added bonus, continuous transportation is provided to the four Disney Theme Parks daily and the hotel’s LakeView Restaurant plays host to a Disney Character Breakfast every Tuesday, Thursday, and Saturday mornings.
Kids of all ages love the Oasis Aquatic Pool Playground, an exciting focal point of this family-friendly resort featuring two pools, interactive water features, and a large hot tub. Adults can relax on the beautiful pool deck while enjoying great food and refreshing beverages from our poolside restaurant and bar.
Each of the hotel's 394 newly renovated, modern guest rooms are located in one of the hotel’s two 5-story buildings. All guest rooms feature exterior entrances, pillow top mattresses with luxurious linens, premium WI-FI, 55-inch flat-screen HDTV, mini-refrigerator, and an in-room safe large enough to accommodate a laptop.
LocationDowntown Disney Resort Area
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information -Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
•Walt Disney World Extra Magic Hours (Priceless value). Valid Theme Park admission and Extra Magic Hours benefit voucher are required. To see when Extra Magic Hours benefit is offered for each Disney Theme Park, please visit: disneyworld.com/park
•Disney 60 day FASTPASS+ (Priceless value). Walt Disney World® Resort has taken your vacation to an all-new level. Its called 60 day FastPass+ and it all starts with My Disney Experience!
•Disney Theme Park Transportation. Leave your car at the hotel and save $25.00 parking fee at the park. Transportation pick up located outside lobby entrance
•10% off food and non-alcoholic beverage purchased at the Pool Restaurant
•Bags Airline Check-In. Enjoy complimentary’ access to a luggage free last day! ($45.00 Value). *All applicable airline baggage fees still apply.
•In-room Wireless Internet ($15.00 per day savings) Unlimited devices
•SAVE $25.00 with purchase of a $250.00 ticket from guest services (restrictions apply). Coupon available at the front desk.
•In-Room Laptop Safe
•Exercise Facility. Located Lobby Level open 24 hours.
•Recreation Equipment Aquatic pool and play ground (Basketball and volleyball)
•Local phone and 800 number calls (Up to 20 minutes with no charge)
•10% discount at Hertz/Dollar rental car (Hotel Lobby Exclusive)
•Disney Springs Resort Area coupon book
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating1145 reviews
Stayed in January 2020.. Very nice stay..- would stay again..Had buses that will take you to the parks-- also is across the street from disney springs.. Room had been refurnished and was clean .Had a coffee pot.. but coffee not so good..
Avoid at ALL costs
Was not told power would be out in the middle of the night until we saw the flyer on the bed when we checked in. They gave us a single glow-stick to use. NOT helpful when trying to shower at 1 am . Then the tub wouldn't drain, the room door wouldn't shut automatically, When the powere did come back on the TV came on lighting up the entire room, thus waking us up. Check out is at 11am but the cleaning staff stopped by at 9:15am and AGAIN at 9:45 am to try and clean our room. Our alarm was set for 10am and we did tell the 1st cleaning staff that came by NOT to knock on the door again. (There were NO do not disturb door hangers) Needless to say we left exhausted. We did complain to the front desk but only received at $20 credit to our bill. That only paid for one night of parking. So, NO we will not be back.
Not for business travelers
Decorative- a lot for show, nice facilities room small but good. The entire facilities is geared to Disney and others be dammed. extra charge just to be in the area. A special desk for hotel services that couldn't even tell me where to get an aspirin. The restraint was closed during the posted dinner hours . taxi to an outside eatery may have been less costly than eating in the restraint but quite inconvenient. If you are set for a vacation and understand the extra costs, then you should find this place OK but if not - another facility may work better for you. inside Orlando the buss will take you anywhere for $2 instead of $15 to go 3 miles.
Excellence in Paradise...
My family and I had the pleasure of staying here from February 29 through March 4, 2020. This hotel is so beautiful inside and out, with staff that are tentative and jump at your beck and call. I love the gift shop which has a nice selection of Disney items as well as incidental stuff that you may need while on your trip. The small store located in the lobby also provides fresh baked goods daily as well as cold drinks and confectionery items at reasonable prices. The room itself was very clean and moderate with a beautiful view and outside entrance. I must give a shout out to room service which is extremely fast and very delicious with great servers who are super friendly. I wouldn’t hesitate to stay here when we visit Orlando again. Thank you Wyndham Also this is just a whole whopping two minute walk to Disney springs, cross the street and you are in the heart of some fun and family time
My go to Disney Hotel
One of my favorite hotels to stay in by far. Makes it even better that they have brand new rooms. From the cleanliness to its comfort of this hotel to the transportation and extra magic hours perks. Definitely worth the value. You are also just steps away from Disney Springs. You just walk through a bridge and you are there. I like that added benefit so I can enjoy my times in Disney Springs without having to depend on transportation. It’s been my favorite hotel to stay in since 2014. Hope you all give it a try at this fantastic resort!