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Ratings & reviews
TripAdvisor traveler rating
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Next time I'm bringing the family!
This place has thought of everything. The spa was beautiful and clean and the rest of the property was well-appointed and laid out well.
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A Viewless Balcony
Please be specific when asking for a balcony. There are several balconies that do not have a view, due to the barrier being a cement wall. After much of a go with management- we were told “well a balcony was provided!” One would have to stand and peer over to see anything but sky. Specify that you want a view when seated on the balcony (through slats), not a wall! I know that the cement wall is there for aesthetic purposes, but that information should be divulged at the time of booking. Had we been able to get a refund (we were denied bc a balcony was provided), we would have gone to a different beach resort in Charleston where we have never ever had a problem and the valets actually take your luggage to the room for you! The ammenities and the restaurants were stellar!!! Cannot complain about the food at all, and several different choices.
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Great Service
Harris with the Bell Service was great and filled us in on all the resort amenities. Great service! The pool and the food at the pool bar was great!
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Excellent Hotel but Crowded Pool
The Sweetgrass hotel and staff were excellent, but the pool was VERY crowded. I booked a room at the Boardwalk, but they moved us to the Sweetgrass. (short walk, it was fine) There were TONS of kids everywhere and no umbrellas available at the main pool. The adults only pool had very little shade and was packed as well. The beach had 4 layers of beach chairs and was the most crowded beach I've seen in awhile. If you want rest and relaxation this might not be the place for you - I wouldn't recommend it for a couples vacation. But, if you have a bunch of kids they would probably love it.
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Good stay, but not worth it.
This resort is huge and has everything you need. We stayed in the Boardwalk Inn, which was nice but definitely well loved. The room was comfortable and mostly clean, but could have used some deep cleaning. The beach was easy to access and we enjoyed the pools. Overall a nice stay, but I don't feel it is worth the nightly rates.