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FABULOUS staff at Westgate PC made our first stay in the Park City truly wonderful and memorable!!
Our first time to the Park City area was absolutely fabulous and was made more so by the remarkable hospitality the Westgate PC staff exhibited throughout the duration of our stay. Ace was wonderful and assisted me prior to arrival to ensure that I was equipped with what to bring for our toddlers and couldn’t have been more pleasant or courteous. Bianca at the concierge desk was so lovely and spent nearly an hour with me to ensure we were aware of all the PC and DV happenings. Our shuttle drivers Art, Derek and James were all so friendly and we found shuttling around the area so easy and manageable with the WG ride app. Many kudos to the whole team for being so so welcoming and gracious!
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So. Flipping. LOUD with paper thin walls 😭
First let me say the staff were amazing! The service at the resort was 5 stars, honestly the best I’ve ever experienced. The property is clean and nice, lovely pools, spa looked stunning (though we didn’t have time to visit). The ONLY complaint and reason we won’t return: PAPER thin walls!! I awoke night 2 in absolute TERROR at the sound of man talking seemingly standing over the bed. Nope! The guests arrived next door. When I say I could hear EVERY WORD, fart 😭 belch and bathroom visit!! No exaggeration. Our last night a group of what sounded like 20 people, with kids screaming and running down the hall. Nope! They were actually in their room across and 4 doors down from us! But again, could hear everything. We both had terrible nights sleep and neither of us are light sleepers. It was just SO. FLIPPING. LOUD! I’ve stayed in Holiday Inns with better walls. Truly awful. It’s a shame because the facility is nice and, again, the staff were amazing!
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Lovely Place!
This place is not new, but in great shape! We loved the way it was decorated, we had a balcony and a jacuzzi in our condo. Sleep quality was good. Some maintenance issues need to be addressed, the dishwasher had broken wheels, the toilet paper holder was loose and broke off and the garbage disposal needs some attention. A luggage rack would be appreciated. It only comes with a bell boy, so we made 3 trips to set up in our place. Also the beautiful shower had been cleaned with a dirty rag.
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Thanks for a wonderful stay in Park City!
We have really enjoyed our stay at Westgate! The checkin with Enzo was great! He was very helpful, friendly and courteous. The accommodations are wonderful and I’ve had the best sleep in a long time. The location is just right and is near everything we need.
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Beautiful location..rooms a bit run down
The location of this hotel are great but for the prices and four star listing the rooms need to be updated a bit or at lease furniture in better condition needs to replace the items that show clear wear and tear. Overall it is a fine place to stay but for the rates and the rating I’m not sure it stands up to the description.