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2006 reviews-
Ruined an otherwise pleasant experience.
ROACHES!!!! Lazy pool has roaches in the potted flower areas. Can’t enjoy the balcony for I’ve had to kill several roaches. I have video and the dead to prove it! I saw kids running from the children’s pool due to a roach IN THE POOL. Even though the staff and hotel itself is nice the roaches overshadowed that experience. The establishment knows it’s a problem for one morning we’ve seen exterminators spraying the troubled areas. FREAKING DISGUSTING!!!
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Office White might be Superman
Office White not only found my cell phone but he spoiled an international smuggling ring AND diverted a tidal wave using only the power of his mind. 10 out of 10, would recommend Office White. I've enjoyed other aspects as well but Officer White is definitely the highlight of our stay.
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Probably won’t return
Room was dirty when we got there, with no accommodations to us for the inconvenience and was NOTHING like what the description said. If you are coming with a family, just save yourself the trouble and spend the extra money for the bigger room. We had to wait until the next day to have our room cleaned as well. The door to the room was so thin and the seal was messed up, we could hear every single noice outside in the hallway. Not to mention the floor we were on smelled like marijuana and cigarettes. Also, if you are required to do the timeshare presentation, set aside half a day. They say it’s 90 mins but we were there for a total of 4 hours and when you say no, they just keep pushing.
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Very outdated and rude employees
The absolute rudest people to check in . Was charged 3 times for this hidden amenity fee. And she argued with me until I called my bank to prove I was charged 3 times. Rooms were never cleaned and had to keep asking for towels ect and they made you feel like you were putting them out. Overall would not stay here again
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Not The One
Location is great. Oceanfront views and access was ideal. Pools and lazy river also great. The rooms are dirty and outdated. You have to ask for towels multiple times and housekeeping is by request only. Front desk staff are annoyed when you ask for anything but they tell you to call when you check in. Refrigerator leaked water all over the floor.