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Hotel overview

In the heart of the Walt Disney World® Resort, the Walt Disney World Swan is your gateway to Central Florida’s greatest theme parks and attractions. Appealing to families, golf-enthusiasts, spa-lovers and couples looking to tie the knot, this magical Orlando getaway creates a haven of comforts including a great location adjacent to Epcot® and Disney's Hollywood Studios™ and nearby the Magic Kingdom® Park and Disney's Animal Kingdom® Theme Parks; pampering luxury at the Mandara Spa; spacious guestrooms and suites featuring plush bedding; award-winning restaurants and bars created by world-class chefs and family-friendly amenities including five outdoor pools, including a grotto pool with a water slide, waterfalls and white sand beach and Camp Dolphin, the resort’s supervised children's activity center. Where you’ll enjoy all of the special benefits guests have come to expect from a Disney resort, the Walt Disney World Swan creates the perfect home away from home in sunny Orlando, Florida.

Cribs are actually complimentary – available upon request


Epcot; Resort Area
Daytona Beach, FL, USA - Daytona Beach Internation
Orlando, FL, USA - Orlando International Airport ( : 30 miles
SFD : 60 miles
Tampa, FL, USA - Tampa International (TPA)

Property information

Year Built: 1991
Last Renovation: 2017
Accessible rooms: 8
Floors: 12
Total rooms: 756


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory A minimum self parking fee of $32.00 + 6.5% tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Valet Parking fee of $42.00 + 6.5% tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed resort fee of $40.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee inclusions effective:

- Enhanced in-room high speed wireless internet.

- Daily fitness classes (Live Instructors)

- Complimentary Swan Paddleboat rentals.


• $30 off spa services of $200 or more during each night of your visit (Excludes hair and nail services)

Resort Service Package inclusions are subject to change and substituted without affecting the value of the benefits.

Important note: Airport transportation is not included.

Kids Stay Free Policy Maximum number of children per paid adult: 3Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

3.5 1702 reviews
  • 5.0 star tripadvisor rating
    LOVED the Dolphin!

    My family just returned from a 7 night stay at the Dolphin. I was SO nervous after reading all the negative reviews here, and I'm so glad I ignored them. After staying at many Disney properties over the years, this is our new favorite. To be within walking distance to two parks, but UNDER the price of a moderate resort can't be beat! The property is gorgeous, the views are incredible (yes, you do have to pay for them, but it's so worth it!), and the staff is amazing. We had to ride out Hurricane Ian at the Dolphin, and I can't say enough about the staff. We were safe and well-cared for every single moment. I can't imagine what the staff was going through themselves with worry about their homes and families, and even in the midst of that, they were incredible. We had daily housekeeping, and our room was spotless! I'm a stickler for cleanliness at hotels, and as I said, the reviews had me worried, but the resort was super clean. The very moment the hurricane winds died down, there was a crew outside doing clean-up. There are many dining options on property, but we loved Fuel especially. We are hard-core park goers, so being able to grab something on our way out the door or to enjoy the Froyo bar during a break (they have a Dole Whip option!!) was awesome. As far as being out of the "Disney bubble," we honestly didn't even notice. When you can look out your window and see The Boardwalk, or the Friendship boats making their way towards Epcot or Hollywood Studios, it doesn't get more "Disney bubble" than that. The only downside (though I knew this going in, so I definitely didn't count it against the hotel) is the bed situation. We're a family of five, and while the rollaway technically did give us sleeping room for five, the double beds made for a tight squeeze for sure. Again, we knew it going in, and for us, the value of the location for the price FAR outweighed having to sleep in smaller beds than we're used to. We visit Disney often, and we have a new favorite place to stay! Can't wait to get back to the Dolphin ASAP!

    Oct 03, 2022
  • 1.0 star tripadvisor rating
    Dolphin Hotel has AWFUL service

    Just returned from a 2 week vacation at the Dolphin and would advise you to avoid it at all costs. It is nothing like the pictures and the service is among the worst I have experienced. When we tried to resolve the continual problems, we were met with a dismissive and uncaring attitude. At one point we were locked out of our room, due to a mistake that they made, and when we went to resolve it we were told that were lying and made to feel like criminals - made to be escorted by security. Also this is primarily a conference hotel. When we arrived there was a 2000+ person conference happening and so the hotel was filled and the lobby was wall to wall people. We had to shout to each other to be heard over the din. Guests who were not part of the conference were ignored and could not do anything in the hotel - we had to fight through the crowds to get to the room and could not eat anywhere. I have traveled to over 60 countries in the world and this is one of the worst experiences I have had.

    Oct 03, 2022
  • 5.0 star tripadvisor rating
    Definitely go back

    Awesome hotel,everything was perfect, walk to Epcot is nice and close. Room was great. Shula steak house inside the hotel was delicious. Check in was quick and easy. Service was #1 right from the get go. Will definitely go back.

    Oct 01, 2022
  • 4.0 star tripadvisor rating

    Having stayed in both Disney hotels within the parks as well as others nearby the parks, I now always opt for the Disney locations. I find the perks to be a big advantage. The rooms are adequate, the grounds are nicely landscaped, and both are well maintained. Service is helpful though a bit distracted. You can walk to Epcot (talk about location) or take the boat. In addition to the Disney perks, you can often find reasonable rates or deals for this property which is good for the wallet. I would stay again.

    Sep 29, 2022
  • 1.0 star tripadvisor rating
    Walt Disney World Dolphin Resort by Marriott Horrible experience (1 out of 10) No STARS!

    Walt Disney World Dolphin Resort by Marriott Horrible experience (1 out of 10) No STARS! I'm staying for 3 nights at the Walt Disney World Dolphin Resort by Marriott and at every touch point, my experience has been awful. I should have stayed at the Waldorf if I had known that the employees here were rude, unprofessional, and poorly trained. I think the main issue comes from the general manager because there is no way this many employees are as bad as it is. The communication between valet and baggage bell services is non-existent. My bags stayed outside for 45 minutes, and when my bags were finally picked up by the baggage bell service, they never delivered my bags – they lost them! I had to actually spend 30 minutes going from station to station to find out where my bags were. I took them to the room myself. The check-in employees did not smile, were very rude, and would not explore options for room location or upgrades (even though we were Gold). Upon entering the room, little kids and babies were screaming next door, so we decided to immediately leave the room and request a room change. The older gentleman at the concierge actually said we cannot just willy-nilly change rooms, especially due to noise, and the process is to call security twice to get the neighbors to reduce their noise level before considering a room change. What? Are you out of your mind? I am not going to involve security to make babies and little kids be quiet—not possible. The response and attitude immediately caused me to ask for my money back and suggest we go to the Waldorf (I wish we did). The concierge abruptly left to speak with a manager, then returned and stated that the manager would make a one-time exception to move rooms but could not guarantee the new room would be noise-free. No kidding! I know there is never a guarantee, but the fact is the 1st response should have been "Sir, let me see what we can do even though we are sold out." If all of this wasn’t bad enough, upon entering the new room, we walked in on an occupied room! Unbelievable! When we tried a different employee to help us, the lady at the desk not only refused to smile but actually raised her eyebrow in an accusatory attitude that it was not possible to be given an occupied room. Of course, she had to walk back to talk with a manager and was finally provided with a new room. Every time we try calling someone for service, the line is either busy or can’t get through. It has only been one night out of three, and I cringe every time I consider calling for an extra sheet or blanket, bringing my car around, or ordering room service. Supposedly, this hotel specializes in full-capacity management, and when I stayed here 4 years ago, it was very good. Now, this hotel has gone downhill so far that the situation is sad and comical at the same time. It doesn't matter whether the hotel is at capacity during summertime surges or during a hurricane, the management should know how to manage a capacity crowd-or don't sell your rooms if you cannot handle it. The words that come to mind for this hotel are confusion, inexperience, rudeness, uncommunicativeness, and scam. We have 2 more long nights ahead of us and am regretting my decision.

    Sep 28, 2022