Hotel overview

In the heart of the Walt Disney World® Resort, the Walt Disney World Swan is your gateway to Central Florida’s greatest theme parks and attractions. Appealing to families, golf-enthusiasts, spa-lovers and couples looking to tie the knot, this magical Orlando getaway creates a haven of comforts including a great location adjacent to Epcot® and Disney's Hollywood Studios™ and nearby the Magic Kingdom® Park and Disney's Animal Kingdom® Theme Parks; pampering luxury at the Mandara Spa; spacious guestrooms and suites featuring plush bedding; award-winning restaurants and bars created by world-class chefs and family-friendly amenities including five outdoor pools, including a grotto pool with a water slide, waterfalls and white sand beach and Camp Dolphin, the resort’s supervised children's activity center. Where you’ll enjoy all of the special benefits guests have come to expect from a Disney resort, the Walt Disney World Swan creates the perfect home away from home in sunny Orlando, Florida.

Location

Epcot; Resort Area
Daytona Beach, FL, USA - Daytona Beach Internation
Orlando, FL, USA - Orlando International Airport ( : 30 miles
SFD : 60 miles
Tampa, FL, USA - Tampa International (TPA)

Property information

Year Built: 1991
Last Renovation: 2017
Accessible rooms: 8
Floors: 12
Total rooms: 756

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A mandatory Resort fee of $30 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum parking fee of $25 plus tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. Valet parking is $35 plus tax. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum self parking fee of $27 or valet parking fee of $37 plus tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
 
Resort Fee:  The  following are included in the daily resort fee:

• $25.00 off of Spa Services of $100.00 or more at The Mandara spa during each day of your visit.
• A complimentary S'more Kit to guest each day of their stay to be used at the Campfire & S'mores each evening.
• Guests receive complimentary 30-minute Swan Paddle Boat Rides.

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

Resort Fee inclusions effective for travel 01/01/20-onwards:
• Complimentary in-room high speed internet access
• Unlimited access to the hotel’s health clubs
• Unlimited free local telephone calls, domestic long distance, toll-free and credit card access calls (.10 cents per minute after 60 minutes)
• 2 complimentary bottles of water daily in room
• $30.00 off of Spa Services of $175.00 or more at The Mandara Spa. One offer per room per day.
• A complimentary S’more Kit given to guest each day of their stay to be used at the Campfire & S’mores each evening
• Guests receive complimentary 30-minute Swan Paddle Boat Rides

The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.

Important note: Airport transportation is not included.

Kids Stay Free Policy Maximum number of children per paid adult: 3Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 1377 reviews
  • 3.0 star tripadvisor rating
    Teachers are taken advantage of!

    I just returned from Disney and stayed at the Dolphin. It was a beautiful hotel, very comfortable, cheaper than other Boardwalk area hotels, and very convenient to Hollywood Studios and Epcot. When I booked the rooms (we had 2), I got a price of $199 ($257.63 with tax and fees) per room with a teacher discount. I was thrilled that they offered a teacher discount; however, during my stay, I found out that I was being charged much more than the published rate of $136. I called and asked them to adjust my rate because i was paying more than I would be paying as a Marriott rewards member. They refused to adjust my rate because they said that was the rate at the time of booking. I could not believe that they would not honor the published rate at the time. This is a nice hotel, but they certainly take advantage of teachers. If you book, do NOT book the teacher rate! You will be paying much more. So sad that they advertise a teacher discount but actually charge teachers way more than other guests. Just a horrible business practice.

    Sep 15, 2020
  • 3.0 star tripadvisor rating
    Nice But Can’t Handle COVID

    This hotel is nice. It was the first time we stayed here. It’s pretty and our room, while right next to the elevator and pretty loud with foot traffic, was brand new. The room was recently updated. The beds were interesting because the sheets and bedding were very comfy, but the mattress definitely runs on the very firm side. The hotel is connected to The Swan so you can go back and forth between these places. We never had a chance to access the pool area, but it did look very nice. You can walk to Epcot and Hollywood Studios, which we did. Be aware that your nightly rate is not what you’ll pay when it’s all said and done. There’s a $27 daily parking fee and resort fees tagged on, so this is misleading when you get your final bill. The hotel is struggling to adapt with COVID restrictions when the line to get coffee or to purchase something in their general store is going out to the lobby. You have to stand separated from others but when you have to wait in line to get coffee for 30+ minutes, I’m sorry, but that’s not ok. Have a separate line for people that just want coffee, or, have two separate locations. I walked to the swan one day because the coffee line at our hotel was going out into the lobby, but the coffee place at the swan wasn’t much better. They also had us going out into the lobby and waiting over 25 minutes just for a cup of coffee. These are things that need to be fixed. I HIGHLY recommend getting up early to get coffee or buying some creamer and putting it in your room’s fridge. They have a VERY small coffee pot with coffee filter/pods (not Keurig) in the room so I guess you could ask the front desk for more if you run out. I’m not sure that we would return during COVID restrictions and they would have to be offering a REALLY good deal.

    Sep 07, 2020
  • 2.0 star tripadvisor rating
    Mold, termites, and extremely hard to get food without waiting a very very long time

    We are from South Florida and come to Disney about 4 times a year or so. I was really disappointed with my stay here. When we checked in our first room had hair in the bathroom and all over the toilet. There was old candy wrappers near the bed. It also had black mold near the carpet by the air vent. This is a health hazard!!! Nobody should be allowed in a room with mold!! We called and after being on hold for 30 minutes I was finally able to talk to someone and they offered to switch rooms. (Didn’t offer a refund or food credit, nothing like that.) Shocker. We went to another room and upon arrival I found termite droppings in the bathroom. After that I called again and they said they would move us. Finally, the next room was okay but outside the room there was mold on the vents. Sheets were clean but you could tell there we previous stains on it. At this point if I was going to move again I would have just left the hotel. But we were tired from the parks so we dealt with it. I have to say though my number one complaint would be how difficult it was to access food/water/necessities at the hotel. Lines are extremely long with little staff (which I understand) and the hours are off. We tried to get water and some Advil at Fuel around 9:30pm and they were closed. I just feel like this isn’t appropriate/convenient for the guest. What if there’s a serious situation where someone needs easy access to a drink of water? We wanted a snack at night too and everything was closed. For the money we pay for 3 nights we should be able to grab a candy bar or water at night if need be. I went to the guest service counter just to get water. Waited 20 minutes. I asked where I could get Advil and they literally said we would have to go to a gas station. Just crazy for “Disney” property. This place needs to get it together.

    Sep 06, 2020
  • 1.0 star tripadvisor rating
    This Is Not A Resort!!!!!!

    This was our honeymoon/ best friends trip and it was all down hill from jump. Resort fees/ not enough self parking for their customers. We drove around the parking lot for 45 while our Texas Roadhouse order got freezing cold. They didn’t clean our room before we came, as there was what appeared to be crap on the walls in the bathroom. They didn’t come in to clean our room and put fresh linens in our room. The desk said due to Covid 19 this wasn’t offered, they said we had to call to get fresh towels daily. WTH we are on vacation at Disney, for the price we paid we shouldn’t have to call for anything. Covid is not an excuse!

    Sep 06, 2020
  • 4.0 star tripadvisor rating
    Can't beat the location but watch out for those resort fees

    A two night stay with the main goal to nab a boarding group for Rise Of The Resistance. Dolphin is a great home base, within walking distance of Epcot, Hollywood Studios, Boardwalk and YAcht Club resorts. The location simply cannot be beat and makes for a great home base. Swolphin cuts an imposing exterior figure but personality within is lacking. Conventioners are omnipresent and take away from the Disney bubble. Resort fees and parking costs are very high and often outset whatever savings you think you're getting vs an on-property stay. Rooms were renovated and generic. Bathroom felt outdated. Fuel, a large grab and go dining area in the lobby is great and offers many snack and small bite options for on the go or in room eating. And we did get those boarding group aftera brisk 20 minute walk from the Dolphin to the Studios at 5am :)

    Aug 23, 2020