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Hotel overview
Location
Epcot Resort AreaProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The RSP (Resort Service Package) provides the following benefits to your customers:
•In-room wireless internet
•Complimentary Swan Paddleboat rentals.
•Live instructor lead fitness classes
•Nightly Movies and S’Mores on the Beach
?Value Add: • $30 discount off Mandara Spa Services (after individual or combined spend exceeding $230. (Excludes Hair & Nail services)
Resort Service Package inclusions are subject to change and substituted without affecting the value of the benefits.
Ratings & reviews
TripAdvisor traveler rating
1922 reviews-
Great spot.
Overall it was a good stay. The hotel staff was very friendly. Felicia at the front desk was great. She helped us out when we needed a late check out. Check in was fast and smooth. Rooms had plenty of space. Shower pressure was good (thats a big deal for me). The AC could of been a little colder but I managed. It is very close to EPCOT and Hollywood Studios. The Disney Boardwalk is right next door. Their boat service is good. Only downfall is the bus system. When going to Disney it doesn't drop you off at the park instead it lets you off at the ticket booth and you still have to deal with monorail etc. And Disney springs spot is all the way at the end of the plaza. I would stay here again everything went well.
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We will be back
Fantastic staff. It’s an older hotel and a little tired in places, but nice pool and bar. We stayed as a couple and everyone was lovely. Josh at concierge was great at helping with an issues Mike at pool bar makes a great margarita. Plenty of parking or great access to transport if going to the parks.
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Recommended resort
We only stayed for one night after the MNSSHP so didn't experience all the facilities. The room was very spacious and had plenty of towels and drinks. Nice touch the free water unlike Universal Hotels. The food at the quick service was good with plenty of choice.
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AMAZING Stay and Property
Admittedly, I had trepidation about this stay. I was attending a conference that was booked at this hotel, so staying here was convenient. I looked at reviews a few days before flying out, and was VERY concerned about the number of people complaining about Mold and Mildew. I was traveling with a few other people and NON of us experienced these issues with our rooms. Au Contraire! The rooms were clean, spacious and very comfortable. The staff at the hotel is very accomoading. A front desk manager even took the time to walk me to my assigned room, to ensure it met with my approval. The FUEL coffee/food stop does a great job of moving through the customers in their line, at all hours of the day and night! The coffees/lattes were prepared well and there were plenty of food options available for those on the run. The gym had a lot of equipment available, as well as a water refill station. I LOVED walking the grounds at night over to Epcot or the SWAN hotel, or just to stroll around the property. I really did feel joy throughout my stay; Disney properties make sure of that! Lastly, the dinner at Blue Zoo was outstanding. Beautiful atmosphere, great service and award winning food. I wish we had time to dine there again. I plan on going back to this hotel when the opportunity presents itself. It is a definitely high priced, but worth in my opinion every penny!
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Don’t hope to check in quickly
I arrived at this hotel late with my family after doing the not so scary Halloween. My kids were near tears they were so exhausted. But luckily, I had checked in earlier and had a mobile key. Which was a good thing since the line at the front desk was LONG (at past midnight!!). When we got up to our room the mobile key wouldn’t work. So my husband went downstairs to get it fixed while my kids literally slept in the hall. The front desk was completely unapologetic. When we finally got in, the room had a weird smell and a buzzing noise. But I was too exhausted at this point to have it changed. Will not stay here sgain