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Hotel overview

In the heart of the Walt Disney World® Resort, the Walt Disney World Dolphin Resort is your gateway to Central Florida’s greatest theme parks and attractions. The resort is located in between Epcot® and Disney’s Hollywood StudiosTM, and nearby Disney’s Animal Kingdom® Theme Park and Magic Kingdom® Park. Come discover our 17 world-class restaurants and lounges, sophisticated guest rooms with Westin Heavenly Beds® and the luxurious Mandara Spa. Enjoy five pools, two health clubs, nearby golf, and many special Disney benefits, the Extra Magic Hours benefit, and up to 60 days advance reservations on Disney’s top attractions with Disney’s Fast Pass+ service.

Cribs are actually complimentary – available upon request


Epcot Resort Area
Orlando, FL, USA - Orlando International Airport ( : 30 miles

Property information

Year Built: 1990
Last Renovation: 2017
Accessible rooms: 35
Floors: 20
Total rooms: 1509


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory A minimum Valet Parking fee of $44.00 + 6.5% tax per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Self Parking fee of $36 plus tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory Resort fee of $45 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

The RSP (Resort Service Package) provides the following benefits to your customers:

In-room wireless internet

Complimentary Swan Paddleboat rentals.

Live instructor lead fitness classes

Nightly Movies and S’Mores on the Beach

?Value Add: • $30 discount off Mandara Spa Services (after individual or combined spend exceeding $230. (Excludes Hair & Nail services)

Resort Service Package inclusions are subject to change and substituted without affecting the value of the benefits.

Kids Stay Free Policy Maximum number of children per paid adult: 4Maximum child age: 17
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

3.5 1892 reviews
  • 2.0 star tripadvisor rating
    Not for me

    Starting with check in I stood in the regular line being passed by people in the Marriott Bonvoy Elite line. I have Marriott Bonvoy and stay at a Marriott at least once a year but have not hit elite status so I had to wait as more and more people went through the elite line. Finally Zivan called me over and he wore a tag saying he was in training but he did a great job, was friendly, and he said my room was ready before check in time. I was on the 14th floor facing the parking lot, which is the room type I booked, and that would have been fine because I was only there for one night for my birthday but there was construction going on below my room so I was not able to take a short nap before dinner and it woke me up very early in check out day and I had planned on sleeping in a little. The room I was in had a constant hum, not sure if it was the AC unit or something outside on the roof outside my room. I heard dues slamming all day and evening. The two beds were super small which worked for me being by myself but if I brought my hubby and adult children it would not have made for a great nights sleep. I am not a fan of the escalators going to the ground floor from the lobby that goes to the pools and boats. I did find out later I can take a different the elevator down than the one from my room but I did not like switching elevators either. When I ordered a frozen drink and a burger by the pool it said a 45 minute wait which was fine but I decided to get wet in the pool real quick while watching for my food and I saw a lady with a drink stop by my chair so I got out and saw a piece of paper laying there saying they missed me. I took it to the restaurant/bar and gave them the paper and then they bright my drink back with my burger but my frozen drink was melted so I drank my Miami Vice unfrozen. This resort is not for me and especially would not work for my whole family so I would rather purchase a Disney room that has a discount or through a DVC rental company for around the same price or just a little more.

    Jun 04, 2024
  • 5.0 star tripadvisor rating
    So good we went back for s’more

    You cannot beat this hotel for amenities comfort price and location in the WDW area. I love the wow factor of the lobby, the comfy beds, daily room cleaning with plenty of towels and bottled water, a big fridge, the boats to Epcot and HWS, the pool and the fountain ice creams! The wow bit was the movie on the beach with s’mores while we could see the fireworks in the distance. Our second trip and I hope it’s not the last!

    Jun 03, 2024
  • 4.0 star tripadvisor rating
    great location

    We took a family vacation here and stayed 9 nights, the best part of this hotel is the location. Less than a 15 minute walk to epcot & Hollywood studios with boat transportation. It puts you in the yacht club, beach club, & boardwalk area at a lower price. The pool area is spacious and open late but be aware there are no life guards if you have kids, it offers laundry facilities which was great for a long stay. It also gives you extended and early park hours which is a big plus. It often has business conferences making the lobby loud and full at most times, which was fine for us because we were on the go most of the time and the room itself was always quiet. I tried eating at picabu on the first morning and it was hands down the worst overpriced food ever made although the employees were great as were the staff at the front desk. We were served by someone who appeared to be doing some training, he helped set up our hotel in the disney app and made a last minute change to our reservation at our request without any additional charges to do so. The biggest issue I had with the resort was the cleanliness of the room, under the top sheet were lots of stains on the bed and somehow there was ants on the 11th floor. My son dropped a small piece of food a few times on the floor and in the morning when we noticed it, it was covered with little ants. We didn't see any other than that although they would have been hard to spot with the design and color on the floor. If we had something on a counter or in the garbage they didn't seem to appear so it was an odd situation. My wife talked me out of saying something because our trip was almost over but I mentioned it as we were leaving. All of that aside, I work in retail and understand the challenges of pest control and would stay here again because of the location of the hotel and the price associated with it compared to its neighboring resorts.

    Jun 02, 2024
  • 5.0 star tripadvisor rating
    Great hotel close to Epcot

    We recently experienced a three night stay. Check-in was an A+ as the associate reviewed several options to provide us with an upgraded room, a suite! Upon getting into our room, everything was arranged to perfection. As we left our room to visit various areas of the hotel, we met a housekeeping supervisor who engaged us in a conversation and learned that we were celebrating a 50+ anniversary. We were asked what kind of wine we liked. Upon our return to our room later in the evening after dinner, we found our bed decorated with “towel swans,” bathrobes and slippers laid out with a bottle of red wine. Apparently Caira Ports & Korla Pagan got together to make our anniversary a special night. The Dolphin location outside of Epcot is very convenient to the back gate of Epcot, Hollywood Studios and Disney Boardwalk by boat. Throughout our stay, we had wonderful engagement with various hotel associates. We’ll be back again!

    May 30, 2024
  • 4.0 star tripadvisor rating
    Dolphin Delight

    Two notable staff members and fair housekeeping prevented this hotel getting a five star rating. My first terrible encounter was with Bus Driver Gladys, who transported us from the hotel to Magic Kingdom. The bus was labeled as charter when I tried to ask her was this a charter private bus or the hotel bus to get to Magic Kingdom? She was so rude and abrupt as if my question irritated her… What a way to start off our vacation. Gladys, you are nasty and fake! My second nasty encounter was with housekeeping… I requested housekeeping, a check-in, but it never was entered… My room was never made up. At 7 PM after returning from the parks, tired and exhausted requesting why my room was not done being told that it would be done shortly Only for it to never be done until 11 PM at night after multiple complaints! Dammit we’re on vacation. Could we not at least have our rooms made up without begging for it? At room service/housekeeping was extremely rude! The third rude person was Caitlyn at the cabana bar… She told me she refused to serve me because I did not wait online for my order… I ordered a drink at the bar and went to go sit at my seat thinking that the line was only for to go food, but apparently because I ordered a drink earlier and did not actually sit at the bar. I was not entitled to be reserved unless I waited online. If this was not explained to me, how was I to know? Kaitlyn (@cabana bar) you are rude and I hope this review is your wake up call! Your $45 a day resort fee is ridiculous! Free Wi-Fi? Really that’s worth $45… And you charge for parking? What a joke! Otherwise rooms were nice but I got a ground level room thinking I was getting an upper level room with a balcony… Resort pools were overall nice and the food Rosa Mexicana was great! As were the drinks! I would definitely stay again, but avoid the above mentioned employees!

    May 25, 2024