Wish you were here?
LocationEpcot Resort Area
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee inclusions:
• In-room wireless internet.
• Complimentary Swan Paddleboat rentals
• Daily Fitness Classes (Live Instructor)
Resort Service Package inclusions are subject to change and substituted without affecting the value of the benefits.
ADDITIONAL VALUE ADDS/HOTEL BENEFITS :
• $30 off spa services of $175 or more during each night of your visit at Mandara Spa
• 2 complimentary bottles of water in room daily
• Free local, domestic long distance and toll free calls from in room phone
Important note: Airport transportation is not included
Ratings & reviews
TripAdvisor traveler rating1420 reviews
Really good times!
When we arrived our room wasn't ready so we got dinner at the steak house. Beautiful upgraded room was ready. I loved the double balconies. The room was clean and professional done. I loved the texting between me and the service place. All my questions were answered quickly. The hallway was really bad. Theres mold growing on the fire alarm. We said something but it didn't get addressed. I wish there was room service. But sadly no. The staff was amazing and I was very impressed with our stay.
Great Resort on Disney Property
My wife and I decided to take a trip to Disney over New Years. We are both teachers so we took advantage of the educator discount that is offered here. We had a room with two balcony's which was amazing for relaxing on in the evening. We were overlooking Hollywood Studies and were extremely close to the Tower of Terror. The check in process went very smooth and they brought our luggage up to our room. The outdoor pool area was fabulous and the water was heated. We were swimming on December 30. There was a beach area, along with multiple pools, hot tubs, and a slide. We could have easily spent all day at the resort pool. I felt that the room was very well cleaned upon arrival. It is obvious that this is an older hotel, but not out of date by any means. We did dine in the market for breakfast one morning. They have a modified buffet, where you request food to be placed on your plate. This was the only onsite restaurant that we used. We did not use the bus transportation to any park. We did take the water taxi boat to Epcot and the Boardwalk Resort. Although you can easily walk to both those locations as well. There is a parking fee each day and a resort fee and taxes. But this is to be expected at a high end resort in Orlando.
Decent resort but filthy room
We recently stayed at the Dolphin. The following was relevant: -The resort itself was fun with many good things to do. We particularly recommend doing the swan paddle boat, which was relaxing and something different. -The pool is outstanding - large, well laid out, and a nice temperature. There is also water volleyball and other activities. -Our room, unfortunately was absolutely filthy, which was even more disturbing during this time of covid-19. For example: the carpet had soap crushed into it as well as food, the wall in the bathroom was "painted" with pink smears, and the bathroom door and light switch was covered with a sticky "something". An attempt to bring this to the front desk's attention resulted in zero action. -The food options are solid; we enjoyed our dinner at BlueZoo and cannot say enough about the deli/store known as Fuel. The sandwiches and coffee here are great, as are the staff. -Overall, I cannot recommend staying at the Dolphin due to the cleanliness issue; if people look at my historical reviews they will see that a negative review from me is relatively rare.
We have stayed at the Swan and Dolphin multiple times. On our trip over the weekend, we had the best experience yet! The Dolphin room we were given was the perfect size, and very clean. It felt more updated compared to our last visit. The staff was friendly, resort was clean, and it was an overall great stay!
Relaxing on Disney Property
We stayed during the week and the hotel felt pretty empty. Guest service was really fantastic. Everyone we met seemed genuinely happy to be back at work. Our room was clean and everything functioned fine. For the price, service and location I'm not sure why anyone would want to pay more to stay at a Disney run resort.