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Hotel overview

The ocean is everywhere at this newly remodeled luxury resort in the heart of Wailea near shopping and three championship golf courses. Enjoy spectacular sunsets, relax at 5 pools across 22 acres including an adults-only infinity edge pool and family pool with 4 water slides. Redesigned rooms feature signature bedding, SMART TVs with cable, high speed internet and video games. New culinary experiences and the world-class Mandara Spa make this the ideal resort for romantic honeymoon and family vacations.

Location

Wailea - Beach
Kahului, HI, USA - Kahului Airport (OGG)

Property information

Year Built: 1976
Last Renovation: 2016
Accessible rooms: 18
Air conditioned guest rooms: 547
Floors: 8
Nonsmoking rooms: 547
Total rooms: 547

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory A minimum Overnight self-parking fee of $30 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum Overnight valet parking fee of $40 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory hotel-imposed fee of US $45 plus tax per room, per night will be charged and collected by the hotel either at check-in or check-out. This fee is not included in your package price and is subject to change. Mandatory Resort fees apply to every night of your stay regardless of the promotions included in your booking. For detailed description of what’s included in the mandatory fee please see hotel policies.
Advisory A minimum mandatory hotel-imposed extra person fee of $40.00 (plus tax) per person, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
Advisory The following mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out. Rollaway Charge: US $25 + tax per room, per night This mandatory fee is subject to change. (Rollaway beds are not allowed in rooms with 2 Queen Beds)
Advisory A minimum overnight self parking fee of $35 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum overnight valet parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.

General policies & fine print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel imposed resort fee inclusions:

- Complimentary daily internet in guestroom

- Unlimited US domestic, long distance & local phone calls

- Outgoing US domestic fax service (up to 20 pages)

- 15% discount on laundry and dry cleaning services

- 30 minute personal photo session and package upgrade

- Daily fitness classes

- Daily Hawaiian cultural classes

- 1 hour bicycle rental (2 bicycles per stay)

- Bottled water (2 per day)

- Welcome shell lei greeting upon arrival

- Courtesy rides within the Wailea Resort area

- Cabana Rentals:

- 10% discount on full day Cabana Rentals at ‘Ohi Pools, Maluhia Pool, & NALU Adventure Pool

- Mandara Spa: 10% discount on a 50 minute service (excludes special promotions and events) 

- Ocean Concierge & Activities

- 20% discount on weekly paddle board rentals

- Complimentary fish identification card

- Complimentary introductory morning scuba lesson

- The Movie House

- Complimentary movie screenings (View the weekly schedule for show times)

- Game Space

- Complimentary access to Game Space, featuring foosball, billiards, shuffleboard, vintage arcade, and Xbox games

- Akamai Business Center

- 20% discount on FedEx & UPS shipping

*Services are subject to change.
Guests will be notified of the Resort Activities Program Fee upon check-in to the Hotel.
Resort Activities Program fee will be paid directly to the Hotel by the guest.

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 1675 reviews
  • 3.0 star tripadvisor rating
    Not a luxury hotel whatsoever.

    We had an ocean view suite. Sounded nice but was far from it. Had to avoid looking down because it was behind a boarded up construction area with equipment and supplies sitting everywhere. Our room lacked area rugs as shown in pics, so don’t expect any. Furnishings were dated and worn out. It all needs to be replaced. The cabinet below the tv was damaged…the wood on both ends was swollen and had buckled. Also, the sofa was hard…..a sleeper with worn out cushions that sank into it, and no ‘Hawaiian’ theme to speak of. Our room was located by the elevator so we got to hear everyone coming and going all hours of the day and night, and the hallways accessing it were dark and dingy. Restaurant by the family pool very small and lacked charm. Facilities overall are dated and in need of an upgrade. No beach access unless one walks 15-20 min to either side of hotel to get to a beach that isn’t lava. Personnel however, were very nice and pleasant.

    Oct 03, 2022
  • 5.0 star tripadvisor rating
    Even better the second time

    I have never done a TripAdvisor review before, but since I didn’t get the Bonvoy survey this time, and wanted to find some way to convey what a wonderful property WBR is! We visited Maui for the first time last year and stayed at Wailea Beach Resort. Had a great time, loved the adult pool, enjoyed both beaches, beautiful property that was very very busy over the holidays- busy time but worth it if you enjoy whale watching. You can see them from almost anywhere ocean facing at this resort! We decided to come back during a less crowded time of year and it was even better! I would like to in particular compliment Mary from the front desk team. She reached out to us pre arrival to help us plan our stay and even arranged some welcome champagne and macarons! We were there celebrating my husband’s birthday and her thoughtfulness really helped make it special. Hale 3 was an excellent room location as well if you are not traveling with kids (near adult pool and kapa). Dana also provided friendly, excellent service when we rented one of the Maluhia cabanas on Labor Day. The cabana rentals are pricey, but when we come back we will definitely do another rental. Friendly suggestion: please fix the Mortal Kombat game in the game room!

    Sep 26, 2022
  • 4.0 star tripadvisor rating
    Beautiful spot to relax!

    We arrived here from another hotel on the west side of Maui and we were instantly struck with how much more of a Hawaiian feeling this hotel had. The check in area is a grand, open air area. The resort itself is huge. We stayed in the main building, which made most things a short walk away. We had one ocean view room and one “garden” view. Both had nice size balconies. The rooms themselves were upgraded and clean, although slightly musty smelling. The grounds of the hotel are beautiful. One of the nicest parts of the property is the beach path they have. It stretches in both directions down to 2 beaches. So while the hotel is beachfront, you do have to walk a good 10-15 min to get to those beaches. We were told there was chair and umbrella service at one of the beaches but whenever we went down, there was no one there to give us chairs. Due to that, and unusually windy conditions, we spent a lot of time at one of the pools. We are not usually pool people, preferring beaches, but this pool was lovely, overlooking the ocean. The chairs were large and comfy and there were tons of umbrellas- although the staff was constantly running around to put the umbrellas up and down with the wind. The service at the pool was exceptional and the food was very good. We ordered room service multiple times which was very inconsistent. One day it was delicious and the next day my sons pancakes were raw. Overall this is a solid choice in wailea.

    Sep 22, 2022
  • 4.0 star tripadvisor rating
    Wonderful resort for the family

    This was a great resort for families. With the lawn with abundant lounge seating, pool with splashpad and slides, quieter infinity pool, and even more private one for adults only the property was wonderful. It is large, and requires some walking depending on where your room is located, but amenities are great. The restaurant is good, and usage of an app for room service is nice. The gameroom is an amazing addition if you want to take a breather with the kids in an air conditioned safe space, and they have a starbucks on site. Walking across the street to the shopping center is easy and the beaches are just a few minutes down a path on either side of the property...which is also one of the items preventing me from giving a full 5 stars. There is some walk to the beach, and the beach isn't the most friendly for the youngest children so make sure to keep an eye on the kids in the afternoons when the waves get stronger! Staff was friendly and attentive and everyone had good vibes. Would definitely return.

    Sep 19, 2022
  • 4.0 star tripadvisor rating
    Great for families with young kids

    Overall a great resort for families with young kids. The resort has multiple pools and the kids pool is definitely a fun place for kids of all ages. There are two beaches on either sides of the resort and it’s a bit of a walk to get to. But it’s a good place for kids to snorkel with calmer waves and tons of fishes nearby. It’s very easy to spot turtles around here. Besides the pool and beach, there are lots of kid friendly activities at the resort itself. This resort is conveniently located next to the shops at Wailea. It is a few minutes walk from the hotel, making it easy to walk over with kids.

    Sep 18, 2022