Hotel overview
The ocean is everywhere at this newly remodeled luxury resort in the heart of Wailea near shopping and three championship golf courses. Enjoy spectacular sunsets, relax at 5 pools across 22 acres including an adults-only infinity edge pool and family pool with 4 water slides. Redesigned rooms feature signature bedding, SMART TVs with cable, high speed internet and video games. New culinary experiences and the world-class Mandara Spa make this the ideal resort for romantic honeymoon and family vacations.
Location
Wailea - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel imposed resort fee inclusions:
•Unlimited U.S. domestic, long distance & local phone calls
•Outgoing U.S. domestic fax service (up to 20 pages)
•Complimentary daily internet
•10% discount on a 50 minute service (excludes special promotions and events)
•30 minutes personal photo session and package upgrade
•15% discount on laundry and dry cleaning services
•20% discount on FedEx and UPS shipping
•Daily fitness classes
•Daily Hawaiian Cultural activities
•1 hour bicycle rental (2 bicycles per stay)
•Bottled water (2 per day)
•Welcome lei greeting upon arrival
•Courtesy rides within the Wailea Resort area
•10% discount on full day Cabana Rentals at ‘Ohi Pools, Maluhia Pool & Nalu Adventure Pool
•20% discount on weekly paddle board rentals
•Complimentary fish identification card
•Complimentary introductory morning scuba lesson
•Complimentary movie screenings
•Complimentary access to Game Space, featuring foosball, billiards, shuffleboard, vintage arcade and Xbox
games
•*Services are subject to change.
Guests will be notified of the Resort Activities Program Fee upon check-in to the Hotel.
Resort Activities Program fee will be paid directly to the Hotel by the guest.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
1375 reviews
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Apr 22, 2020Amazing family friendly hotel with tons of activities, can't wait to go again!
We stayed at this hotel in December over New Year's with our daughters ages 10 and 13. We loved this hotel and will return for sure! There were so many activities and amenities that the hotel offered for families, it was amazing! The view from the hotel was amazing! The water slides and kids amenities were super fun and the ambiance of the hotel was fun yet peaceful. Though its kid friendly, by no means were there kids screaming and crying or over-running the property. Pros. Arcade with free games open until 10pm nightly Movie room with free popcorn and punch and water-twice daily movies Big room with sofa bed Welcome lei and free turtle for kids 2 water bottles per day, Free water coolers and free sunblock to use near every pool, free shuttle service, lots of restaurants close by, including shops of wailea walking distance Eggless blueberry and cinnamon muffins at hotel shop along with other snacks Starbucks on property that sells breakfast, and snacks and sandwiches Awesome pools and water slides 2 beaches Free snorkel gear rental arts and craft activities: Make 1 bracelet first day and one lei per guest per stay Map in room that got us talking about Hawaii Good convenience store in hotel with tons of products Mini fridge in Room, microwave on request, we got a very nice welcome basket, giant TV in room Sofa bread in room Check in process very good and fast, they gave drinks and fresh towels, fast service Mobile key for keyless entry into the room Pretty lobby Escape room for charge-was really fun for our family Wailea shops near walking distance to the hotel Courtesy lounge to hang out in for after check out but small showers in the locker room Gym looked really nice but we didn't use it In house photography studio: Blinnk-took amazing family photos! Hotel cons: small crawling and flying bugs in the room Room air conditioning turns off if patio doors are open No recycling. Tiny trash can in room Charge for the kids club Arcade closed at 10pm Tiny bathroom/shower area in the room Very poor lighting in bathroom sink area You can’t win prizes in the arcade or tickets
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Apr 17, 2020Great family resort
We had a great week as a family and would definitely come back. Pros: Nice, clean rooms Very friendly staff Beautiful, well kept grounds Beach attendant was very helpful Nice snorkeling Great fish tacos at the Whale's Tale food shack Close proximity to shopping plaza to walk around, buy basic groceries, take out food etc. Cons: Need to walk a bit to get the accessible part of the beach (not a big deal) "Free scuba class" in the pool was disappointing. Instructor seemed annoyed that we didn't want to sign up in advance for going on a dive (that you pay for). Made us wait half the time while she gave a full pool lesson only to the people who had already paid. Breakfast options were limited. Either Starbucks (which had long lines but moved quickly) or the super pricey buffet. We had water leaking into our bathroom from the bathroom above on multiple occasions. Staff was always good about coming and looking into it but shouldn't really be happening on multiple days.
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Apr 14, 2020
5 Night Wailea Stay
Enjoyed a 5 night stay as part of my first visit to Hawaii. The resort was very well maintained and enjoyable. All staff members around the property were incredibly friendly and upbeat. I am a Bonvoy Titanium member and submitted SNA, but was not upgraded from the standard room. The resort was sold out on the night I arrived and understood that the likelihood of an upgrade was minute. We were given a room in one of the buildings directly off the lobby, which was close to the mall/cars, but a bit of a walk to the pools and a short hike to the beaches. This was fine as we spent 3 days off property and it made getting to the car for sunrise snorkeling and the Haleakala sunrise a little easier. We ate at the starbucks a couple of times for breakfast and received a medium drink, fruit and pastry due to my Titanium status. The line got long at times, but it moved quickly and the staff was very kind. The breakfast is a little paltry, but worked out better for us in this situation than a sit down breakfast in the restaurant, so no real complaints. We also ate lunch poolside a couple of days. The food was decent and while it was expensive, it was not obscene for a beach front resort. All of the staff by the pool were incredibly friendly and gracious as well. The beach situation is a little chaotic due to the number of resorts and some unsavory chair saving. All-in-all it was frustrating, but manageable and we were never in a situation where this caused us any real grief. It would be great if the resort/attendant would police the chair saving a little more actively, but I understand that is an incredibly awkward and undesirable situation and think the situation is better solved by guests following the rules. The snorkeling right off of the beach was actually very good as were were able to see a sea turtle and a number of the common fish varieties.
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Mar 28, 2020
Multiple Visits
Great Views, lots of ocean and whales. Lots of pool selections, family pools, kids pool area and adult pool. Great views from pool area. Get to pools early as people take towels out to reserve lounges early (8:00 a.m.) Tough to find spot by 10:00. (Bad practice) Pool bar and food were great, Dont get in hurry as it is Maui time. Closeto Wailea ships and others foods. Not directly on beach, but a short walk, good relaxing area. Good boardwalk along all Wailea beach area. Marriots has changed its reward system, so check as you may not receive extra benifits (upgrades etc.) All in all it is a great place to stay with good service.
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Mar 25, 2020
Beautiful place to relax
This was our second time at the Wailea Beach Resort and the adventure pool was new to us this time. The kids loved it and spent quite a few hours! The rooms are comfy and I'm a big fan of the beds in Marriott hotels - so comfy! I think our favorite place at the resort is right near the check in desk though - the koi pond and the swing chair. Its just so pretty over there with the big trees and my kids would have spent all day going back and forth from the swing to looking at the koi. They even got to help feed them when we happened to be there at the right time. Our last trip to Maui was actually during a strange cool spell so this was our first time actually going in the water near the resort. The waves were pretty rough, though they seemed calmer at different times of the day. My girls were not used to waves at all and have always been big chickens about them, but they finally learned the fun of body surfing on this trip and should be comfortable on any beach now! You definitely have to be careful when the waves are big though - we all got tossed down and hurt at least once!