Wish you were here?
Hotel overview
The ocean is everywhere at this newly remodeled luxury resort in the heart of Wailea near shopping and three championship golf courses. Enjoy spectacular sunsets, relax at 5 pools across 22 acres including an adults-only infinity edge pool and family pool with 4 water slides. Redesigned rooms feature signature bedding, SMART TVs with cable, high speed internet and video games. New culinary experiences and the world-class Mandara Spa make this the ideal resort for romantic honeymoon and family vacations.
Location
Wailea - BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Ratings & reviews
TripAdvisor traveler rating
1963 reviews
-
Jul 07, 2025Nice Resort but Jewelry Stolen
Stayed: May 28-June 3 2025. It started with check in. We were told that the room that I reserved was not available. That they had over sold the room. This is a resort; staying for 7 days, 6 nights. How? My boys had to sleep on a sofa bed for the entire stay instead of a bed. Then the day before check out, I checked to confirm that I will get a late check. Front desk confirmed. On day of check out I received a call at ~ 1:30 pm to say that I will not get a 4 pm late check out and to please pack up and leave. I was floored! I reminded the manager that while I see that they are ensuring that the room is available for the people coming after me that we did not receive the same grace/urgency to ensure our room was available. Plus, 2 1/1 hours would not make that big of a difference and that we were headed to eat lunch prior to leaving. The manager, Frank, then called back to say we can stay till 4 pm. We returned to get out and l left my jewerly....Right....situation gets worse and worse. Due to time differences and jet lag, I didn't notice that it was missing till 3 days later. So when I reached out to the manager, Frank, he checked and said nothing had been turned in to security. I called security myself, and they confirmed that they had not received anything. The issue was escalated up and they asked for proof and I sent them pictures of my jewelry (hence I wore them on the trip). Marriott refused to pay my claim stating it was not in the lock and therefore claim denied. I said, but I was packing up, so it was taken out of the lock to get packed but it was a no go. As a loyal Marriott member and card user, I was extremely disappointed that they would not reimburse me. I had never put in a claim before. I say all this to say, I would not trust any jewelry there so please lock your stuff and put it up before you leave (don't have your valuable stolen, like I did). OR better yet, don't bring anything of value to the resort. This is not ever happened to me before, however this was definitely a lessoned learned. My jewelry was a Na Hoku slipper my husband brought me on our honeymoon 20 years ago, an angel wing my husband brought me when my dad died and a turtle (my favorite animal) my friend brought me for my birthday this year. Huh....I am still upset about it and Marriot's lack of empathy to fulfill my claim despite them interrupting my vacation with their bullcrap room issues. Otherwise, nice resort, good location, food good, waterslide great for kids and ocean great for snorkeling! Just beware of your jewelry!
-
Jul 06, 2025Loved it here
Family of 6 with two, two queen garden view (Hale 4, one room had a partial ocean view, the other had an extended balcony) rooms for 5 nights each. Everything and everyone was perfect, the resort was beautiful, relaxing, and clean. Never a problem getting chairs for any of the pools, but do get to the tent early to reserve your chairs at the beach, you’re allowed two per room, 15 total per day. Kudos to Vantu at the front desk, I couldn’t have asked for a better check in experience.
-
Jul 04, 2025
Great first time visit to Maui
Beautiful property that caters to both families and adults. We went during peak season and there were a lot of families, but I never felt overwhelmed by crowds. The property is centrally located to Kihei where we ate most of our meals. The beach is a walk next door to the Grand Wailea. Be sure to go to the recreation desk beside the Whaler cafe to sign up for your beach chair daily. The desk opens at 8am, but a line forms before they open, as there are only 15 sets of chairs I believe. They will set up the beach chair for you as there is a great beach attendant, Kaleo (sp) who runs a tight ship with those chairs. We were upgraded to an ocean view 1 bedroom Villa with pull out couch and 1.5 baths which was great as my travel partner could have their own restroom (no shower in the 1/2 bath). The property is well kept and housekeeping was great. We did a couple of the fitness classes which are held outside facing the beach which was so nice. The Pilates class was in a shady spot, but the total body class was full sun so please prepare accordingly. Our return flight home was a red eye, and though we could not get late check out, they do have a nice departure lounge with showers so you can enjoy the resort until your departure. Overall a lovely stay and I would return.
-
Jun 23, 2025
Better than the FS Maui
We’ve stayed at this resort twice, safe to say it’s our favorite place and now only resort we’ll stay when visiting Maui. The rooms are spacious, clean and depending on which suite you book, room will have a gorgeous view. We can confirm views from Hale 2 and Hale 4 are amazing. Several choices for pool options; family or adults only. Service at the pools and restaurants are quick and the servers are kind. Shout out to Geralyn. Valet is quick and share great recommendations. The property is within walking distance of shopping and restaurants in the area. Make sure to schedule time for the sunset and lounge on the lawn the watch.
-
Jun 18, 2025Luxury Disappointment: Unacceptable Service & Limited Amenities
This property is advertised as luxury, yet its facilities and services are severely limited for the price, failing to measure up to competitors. I want to highlight that during my stay, my daughters and I waited to see the fish feeding. I went to reception a couple of times; a gentleman named Adrian was exceptionally KIND. However, I can't say the same for Ms. Jill. Her demeanor was abrupt, bordering on rude, making our communication extremely negative and leaving a very poor impression. I felt compelled to share this experience publicly. We will not be returning to Maui.