Hotel overview

With an emphasis on style, comfort and indulgence, this polished hotel provides couples, spa enthusiasts and active travelers with an oasis of relaxation. Located on Florida’s Gold Coast, this upscale seaside escape offers plush guestrooms featuring a W Signature Bed, a flat-screen television, Bliss® bath amenities, 24-Hour room service and a DVD/CD Player and iPod docking station; oceanfront infinity pools; a selection of cool restaurants and bars; superior services at the Bliss Spa and complimentary access to the 24-hour Sweat Fitness Center. Drawing its inspiration from the elements of the earth, water, fire and air, this alluring hotel delivers the ultimate WOW experience.

Location

Fort Lauderdale - Beach
Ft Lauderdale, FL, USA - Ft Lauderdale/Hollywood Intl Apt (FLL) : 5 miles
Miami, FL, USA - Miami International Airport (MIA) : 30 miles
Palm Beach/West Palm Beach, FL, USA Palm Beach International Airport (PBI) : 60 miles

Property information

Year Built: 2009
Accessible rooms: 15
Floors: 24
Total rooms: 517

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The minimum age for check-in purposes is 21 years old. This policy remains in effect year-round.
Advisory A minimum parking fee of $39 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory Resort fee of $35 (plus tax) per room, per day will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the resort fee, please see hotel policies.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Mandatory hotel imposed resort fee inclusions:

• Local Calls & Long Distance Calls within the USA and Canada
• 2 Beach Chairs and 1 Umbrella
• Enhanced In-Room High Speed Internet Access
• 2 Four Hour Bike Rentals
• Access to Fitness Class Daily (Beach Boot Camp and Yoga)
• Bottled water in room and beach

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Parking Fee :- A daily parking fee plus tax may be charged and collected by the hotel at check-in or check-out.  The fee is subject to change without prior notice.

Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

4.0 845 reviews
  • 5.0 star tripadvisor rating
    Fabulous hotel!

    My friends and I spent spring break at the W about two weeks ago. We had a great stay & loved the friendly staff. Scott from the beach hut was super friendly & attentive. We looked forward to seeing him each day! Would definitely recommend this hotel & the beach service! Kiernan, Maggie, & Estelle

    Mar 27, 2020
  • 4.0 star tripadvisor rating
    Terrible Customer Service ~ Impeccable Hotel & Ocean View

    I wish Trip Advisor would allow separate ratings for hotel & customer service. The hotel is definitely 5 stars, but the customer service is maybe a 1. I would give them 0 stars for customer service, but Simone at the front desk was very helpful regarding some confusion with paying for our stay. She was very hands on with her assistance and she was amazing overall. Lisa (over the phone) was just simply rude and didn’t seem like she wanted to assist. The whole issue was that I thought I paid for the stay (2 nights) prior to arriving, but I was told that I didn’t. Not a big deal because the money was not taken out of my account yet. So we got that figured out and everything was fine. I woke up the next morning to see that the hotel had charged me for another night ($600). This is where Simone was very helpful and got everything sorted out. The day after we checked out, I was charged another $600 for what... I’m not exactly sure why BECAUSE WE ALREADY CHECKED OUT!! This is when me and boyfriend call the hotel on the phone to get some help. We ended up getting Lisa on the phone and she was very rude and insensitive and said how we just had to wait for the charge to fall off on its own. She said that it is just a hold on my account and it should fall off IMMEDIATELY at check out. We then tried to explain to her that we were no longer at the hotel and that we checked out already. That means it should be released right ? I mean this is during a time when the Coronavirus is going around and people can’t work, so we can’t just wait 3-5 business days for almost $700. She (Lisa) continues to say that she couldn’t help and that we had to get in contact with our bank. My issue here is that I know that she can help because the same issue happened the day prior and SIMONE was very helpful and got the money released back into my account. At the end of the day, yes we did get all of the money back that we were overcharged ($1200). The hotel is amazing. The location is amazing. You don’t need a rental car.. there are many amazing restaurants in walking distance. I suggest getting a corner room with an oceanfront view. I also suggest paying for your stay ahead of time so you only have to worry about putting a card in file for incidental.

    Mar 24, 2020
  • 5.0 star tripadvisor rating
    Great stay

    Great hotel but what really made it was the staff. Rita was incredibly welcoming and Keyon (sp?) could not have been more accommodating. Great experience cannot wait to come back. Service at the pool and at El Vez were fantastic as well.

    Mar 23, 2020
  • 5.0 star tripadvisor rating
    Second stay improvement

    Second time guests, last visit was March 2019. I give ten stars to Sara at check in, who went above and beyond to find us a room with a nice balcony and ocean view. We were first given a room with no balcony, which would of been a huge disappointment. The sunrise ocean view should not be missed if you stay here, know the balcony absolutely made the stay 10x better. Biggest improvement over last year was the whatever, whenever service. Asked for ice and within 10 min we had ice. Asked for extra towels and pillows and within 10 min we had towel and pillows. Last year that wait was literally 3 phone calls and 90 min. We really enjoyed ourselves here and look forward to our next stay!

    Mar 19, 2020
  • 5.0 star tripadvisor rating
    Total Bliss

    I highly recommend this beautiful hotel! I went for a girls weekend and we got the 2 bedroom suite. The suite was impeccably decorated with modern touches and it was very clean. The King sized bed with its crisp linens was so comfy! Sitting by the pool with a cold beverage was total bliss! The pool overlooks the crisp aquamarine ocean and the music was hip and the vibe was relaxing with a cool beat. The dj that played on the weekend and was pumping out some awesome 90's tunes that brought me back to my college days (which was perfect since I was with my girlfriends from college)! We also got a chance to check out the hot tub on the west wing since it was a little chilly outside one day and the hot tub felt was so relaxing! I really enjoyed the Mexican restaurant on the property - the fish tacos and quac were delicious! The hotel staff at the W were so friendly, especially Raul and Cesar who gave us a warm welcome and a glass of champagne upon arrival! I think we may need to make this an annual girls trip!

    Mar 17, 2020