TripAdvisor traveler ratingbased on 1929 reviews
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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating1929 reviews
The ocean front property and views were great, but the service people made it exceptional.
Villa La Estancia is the best Mexican property that I have experienced in the decades I have vacationed. The rooms, the views, and the accessibility to markets and fine restaurants were great. Most of all the service and attention to our needs were exceptional. I want to especially mention Esbai Vazquez, pool concierge, Eduardo, pool service, and Astrid Lora, concierge as being exceptional.
The best service & hospitality we have ever experienced!
We had the pleasure of staying 10 days at the Villa La Estancia, we just left there on March 2/20. From the exquisite smells of flowers and aromatherapy throughout the lobby to our beautiful ocean view suite with a complimentary bottle of wine and cheese on our arrival, as well as chocolates or cookies on our pillows each evening, our stay couldn't have been more perfect. The concierge, restaurant staff were all warm, welcoming and professional. I especially want to thank Daniel the Fitness Room Attendant, Oscar our waiter at the beach, Johnathan/Massage Practitioner & Esbai Vazquez our Pool Concierge for treating us all like we were their best friends, they all worked so hard and we do recommend bring extra cash for tipping, as they really deserve it! One big recommendation is make sure you pay ahead and arrange for p/u service at airport -- but make sure you get through all the doors and don't get sucked in where all the Hotel Sales people will try to get you pulled in, it can be confusing and stressful - so make sure you get through the first couple areas where they will try to get you pulled into Timeshare stuff. Otherwise Perfect experience.
Beautiful Place with Wonderful People
My boyfriend and I recently stayed here for a wedding we attending near by. It was absolutely amazing, such a beautiful property and awesome amenities. It was nice to get away from all the craziness back home in the states. Food and service was excellent! Edgar and Fernando in the main restaurant were awesome! Edgar would make us laugh everytime we saw him. The team work was always apparent and that's very important in the work place, everyone was doing a great job, we felt spoiled. Freddy was attentive on checking in on us around the pool area. But our main guy was Felix, we LOVED him. He took care of us everyday at the pool. He was on top of it always, constantly checking in and making sure we were taken care of. I would watch him work because I am in food service back home and I appreciate great service, he works hard and it is noticeable! He went above and beyond and I'm thankful for him. Keep up the fantastic work! I hope everyone can get back to work soon. Thanks for a trip to remember, We will be back! Emily & Kyle
Older resort w great service
Christian and Carlos by the pool, Pamela, lily and mireyo throughout the resort have great service and were very helpful and kind. Stayed on the smaller side opposite of flamingo so only Had two Restaurants and was fairly quiet. Not any entertainment or late night mingling.
Amazing Resort - Wonderful people
Our stay at Villa La Estancia, Nayarit was nothing short of amazing considering the crisis worldwide with the outbreak of the Coronovirus. Our wonderful Concierge, Astrid, greets us on every visit there by name and was so accomodating for all the needs and reservations for dinners we requested. She is professional and speaks fluent English. Christian is also most helpful to us and always checking up on us to see if everything is good. We love the staff there. Esbai, pool concierge greets us by name each visit as well and always takes good care of our pool and beach needs. Our lunches at La Pariila were superb and our favorite waiter, Ramon, again, calls us by name and so genuinely accommodating to every need. His warm and friendly personality is special. Ricardo at La Parilla, Raul and Freddy made sure we were always taken care of. We love VLE for the people and service.