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General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating2024 reviews
Best Trip Ever
This was our first time visiting Puerto Vallarta. We decided to visit La Estancia since our trip in Cabo to the Del Palmar was so good we wanted to stay within the family. This trip exceeded our expectations. We stayed the week of Thanksgiving and from the reservations to checking in it was all a breeze. Everyone was so delightful and kind and went out of there way to make sure we were comfortable and enjoying our stay. The one person that went completely out if his way that I have to mention was Freddy. He found out that we had made a dinner reservation for a sunset dinner they did not have in the computer so he went out of his way to make sure that we had a sunset dinner on our last night and it was fabulous I could not have asked for more it was definitely a dinner we will never forget our waiter was awesome and I wish that I could remember his name but if it wasn’t for Freddy we might not even had the chance to experience it he definitely made the trip memorable. The other person to mention was Christian he was the one that connected us with Freddy to handle the issue but furthermore he would check on us every day and when my son wanted some goggles he searched high and low for some and came back with three options definitely something he didn’t have to do but went out of his way to do for us and made my son so happy. This trip was memorable because of all of the stuff I wish that I could’ve remembered every single one of their names from the hostess at the steakhouse to the waiter we had at the Italian restaurant to the gentlemen who helped us with towels and carry over umbrellas and extra chairs we needed, everyone had a piece in making our trip more than we could’ve asked for. We will definitely be back and I have already recommended La Estancia to many friends and family and we are so excited to venture onto our next trip which we would love to visit Cancun and stay at their sister hotel. Thank you to everyone for going out of your way and making a trip during this pandemic something we can look back up and say made our 2020 memorable in a positive way.
We stayed at the Villa la Estancia in Cabo and loved it so much that we decided to stay at the Villa la Estancia in Nuevo Vallarta as well and it was just as fabulous. We got a two bedroom suite, which was perfect for my husband and me and our three teens with it’s full kitchen, 3 bathrooms, living room, and huge deck. We loved the beach that it’s on—clean and no seaweed with waves perfect for my boys to bodyboard on. It’s also a quick walk on the beach from the charming little beach town of Bucerias, where we ate one night. We ate at both restaurants and the food was great. Hector was a great server and always remembered our preferences and took excellent care of us. All of the staff was friendly and helpful. We’ll be back!
Wonderful Week at VLE
This was our 10th straight year coming to VLE in January. We keep coming back for many reasons but mostly because the staff are like family. They are amazing- always friendly, caring, helpful and they seem to love their jobs. Special shout out to Esbai at the pool, Miguel, Gerry, Hector, Fernando, Ramon, Lorena, Regina, Stephany, and chef Bruno and Andres. We missed our favorite pool bartender Lucia and hope he will be back soon. VLE is a great choice for a relaxing, peaceful vacation. Can’t wait to return next year!
i had the best experience and mario and miguel made it happen.
mario is literally one of my favorite employees working at this resort. i would wake up every day just to go see him. he made my day a lot better and he’s just an overall amazing man. i would definitely come back just to see him. at the steakhouse in the lobby there was a man named miguel. since the day i got there he over delivered. my whole family loved him and he was a good man. mario would work on the beach next to the paddle boards and i’d sprint there just to catch him. best hotel in my opinion. 10/10
We spent time at this resort as we are member with the Villagroup. This was such a great trip, this place was so clean and the nicely kept grounds are just incredible. We also got a chance to spend time at the Flamingos side, which was also just as clean and tidy. Sarah Chayba is a great asset for these Resorts, she was so attentive during our stay. Rafael from concierge was very charming as well. We will definitely be back to this amazing place!