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Beautiful place in a wonderful area
The Viewline is a beautiful, beautiful hotel in a wonderful area. The hotel has its own amenities but a quick bus ride gets you to town, Aspen The staff is great, shout out to Luis, great job!, The in-house restaurant is pricey, but the food is fantastic. Even the bar food was well worth it
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This is a 3 star motel at best.
Be warned - This resort is not Autograph Collection quality. This is more like a motel with a good location on the mountain. During our time there, the elevators were out of service, the carpets outside our room had an intense smell of vomit, then bleach, then vomit again. The restaurant had extremely slow service and a dirty buffet. The double queen room was tiny. The thermostat worked intermittently, and we had to open the window to control the temperature in the room. The spa is very basic, no amenities, not at all luxurious. We complained several times, and upon checking out, the manager said he understood that the hotel had not been operating well. He offered us a refund of 1/2 the points redeemed as partial payment of our stay. We agreed. He said we did not need to do anything else to receive our refund. Well, guess what, he did not follow through on that promise either. Now, Marriott says it never happened, and they refuse to honor their manager's promise. Even though I have Gold Elite status and have had Marriott points for 20 years, there is no resolution from Marriott. I recommend avoiding the Viewline and staying at the Limelight or the Viceroy instead. Those hotels were clean and well-staffed.
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Excellent service!
Excellent service! all the staff were super attentive to me and my friends. a great hotel to be with friends and family ……………………… ……………………… ……………………… ………………………… … ……………………………………………………………………… ……………………… ……………………… ………………………………………… ………………………
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Loved it
The rooms and beds are big, the wagyu hamburguer is wonderful and the driver Fabio was so nice with us! The hotel has a ski valet wich we love so much. And the hot pool is the best in the world! We hade an amazing time. The gym and the concert on friday were also incredible.
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Nice staff!
Fabio, Rodrigo, German and all the bar staff were great!! Polite and helpfull, always helping in any way possible, with great willingness. Hotel with good structure, and easy access to the lift. Good food and drink, and nice room. See you next season!!