TripAdvisor traveler ratingbased on 4358 reviews
LocationMarina Vallarta - Beach
Wish you were here?
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Additional Charges- A New Years Eve surcharge for dinner must be paid directly to the hotel by the guest.
Ratings & reviews
TripAdvisor traveler rating4358 reviews
Vacationing at the Velas
Perhaps it’s because I’m not traveling now. Perhaps it’s because I miss being there. Perhaps it’s because it is truly a wonderful resort. Whatever the reason, I write honestly that in all my travels in Central America, Europe, and North America – VELAS VALLARTA is my favorite place to stay. Why, you ask. The gardens are beautiful. The lobby is breathtaking. The food is varied and delicious. The service is consistently pleasant and efficient. The pool is lovely. The rooms are comfortable and so clean. The entertainment is good. The location is convenient. The staff, from Donald (manager) to Miguel Angel (bell captain), is welcoming and able. Guests feel the hospitality as soon as they enter and begin to extend it to one another. The property is continually updated, and there are activities for every age group. It’s small enough to feel secluded and large enough to offer every amenity. Over the last twenty years, I have stayed at the Velas Vallarta ten or twelve times, sometimes with my husband, sometimes with family, and sometimes with friends. I always enjoy my time there, and I’m eager to return.
Top notch food and service
Good variety of food options and excellent service. I would rate this as the best all inclusive resort that we have been to. Very friendly staff that would remember our preferences for which tables we liked, and what we liked for drinks without asking.
A very relaxed atmosphere for families
A great place to go as family and for family reunions. Very relaxed, laid back atmosphere. Not too many activities offered by the resort. Food is good but the repetitiveness of the menu items day after day is a little tiresome. If they change the menu for each day, I would give a 5 star instead of a 4 star. Excellent, courteous people manage and serve at the restaurants. Cleaning services should be commended for the way they look after the property and the rooms. We upgraded to one of the suites with three bed rooms and that was the best decision we made! We were with our two children and their spouses, an infant and a toddler. They even provided a crib for the infant and extra bed for the toddler. They were very accommodating .
Best resort experience we've ever had
Everything is top-notch here. The customer service is unparalleled, all the way from the travel coordinator booking your flights to the servers on the pool deck keeping you well fed and hydrated. We recommend this resort to everyone we know - families, couples, adults - it's really the perfect fit for anyone looking to get away.
Fabulous family get away!
Excellent service, clean rooms, great food, wonderful beach. Absolute paradise! The morning yoga class is a fantastic way to wake up each day. Luis at the swim up bar is amazing, Raul at Andrea is the best and made each meal a ton of fun!