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Hotel overview
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Location
Las Vegas - StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals, this will place a hold on your funds. Please note that Vdara does not accept cash deposits upon check-in.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out for guests from all origins.
The daily resort fee includes the following services:
•In-Room Wireless Internet Access
•Fitness Center Access (if applicable)
•Local & 800 Phone Calls
•Additional Inclusions
- This hotel is a completely non-smoking facility. If there is evidence of smoking of any substance in a suite, the guest will incur a minimum deep cleaning fee.
Dog-Friendly Fee applies as follows:
• Dogs are the only animal allowed.
• There is a mandatory dog friendly fee of [$100.00 per night, per dog] for rooms and [$150.00 per night, per dog] for suites. These fees will be applied to your folio and payable directly to the hotel at time of checkout.
• Up to two dogs are allowed, with a maximum combined weight of less than 100 pounds.
• A second dog fee will be charged at check-in if bringing two dogs.
• Due to health code regulations, dogs (except for service dogs) are not allowed in public areas including, but not limited to: any food and beverage outlets, the Spa, or pool areas, except as passing through.
• Dogs are permitted in hotel rooms, suites, and the designated outdoor locations.
Ratings & reviews
TripAdvisor traveler rating
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The hotel was nice but no going back
I went for my wife’s 50th birthday as a group of 6, it is the first time I have been to Las Vegas and found it to be ok but nothing special, the spoiler for me in Vegas personally but nothing in the hotel was the smell of cannabis no matter were you went, the Vdara was a nice hotel the room was nice, I found the prices for food a little expensive but we mainly ate out. It is not a place I would willingly go back too but the hotel is in a good spot, the walkways to the Aria, cosmopolitan and Berlagio is great.
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Clean property, housekeeping took my property
Housekeeping took a $200 custom designer shirt from my room. I was told to open a ticket with lost and found and have not heard back, nor received compensation. Even though there was a kitchenette, the dishes and pots needed to be requested. The small fridge was a challenge to put in leftovers. The room is clean, appliances are high end, and the property is centrally located right off the strip. If you want a property slightly away from casinos but walkable, this would be an option. However, I don't like being concerned about my property being taken.
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Checkout ruined the whole experience. Not coming back again.
The good: 1. If you are looking for a family friendly, no casino, no smoke hotel this is a good choice. 2. Our rooms were clean and comfortable. Somewhat dated, but that was not an issue. 3. Kitchenette with microwave, fridge and a stove. You have to call and ask for kitchen utensils which is a waste of time but fine. Now for the downright ridiculous: 1. No complimentary in room coffee or tea. But there’s no clear signage, they have coffee kits and water and gummies and cookies out on display. A vague note in small print that says “minibar items are charged and find the menu for pricing”. But there’s NO indication that the coffee/tea kits are also charged. If I am not using the minibar - I had no incentive to go check for pricing. 2. At checkout - (we had two rooms) they prepared statements for both rooms and charged for things we had not consumed. But since I had opened coffee kits (one only to use to measure water) I paid $54 for 3 kits. This is the worst I have seen in the hospitality industry and I have traveled the world over. 3. Our travel agent had provided vouchers for the reservation that indicated parking was $10. As others mentioned, I was forced to go through Valet and BellHop at check-in - so I had really no choice. I was charged $40 per night for Valet. When I brought this up, the front desk agent was rude and condescending. I was asked to fwd emails, which I did and then was told that “they had not seen this before and I should go back to my travel agent to ask for reimbursement”. Again - Terrible customer service skills and no offer to even provide a discounted rate for a car that sat there for 2 nights and was not called other than at checkout. 4. That whole encounter left me wondering why this was on tripadvisors’ chosen list. No customer minds paying for good service, but Vdara was clearly a money grabbing establishment, looking to fleece customers (many of whom might be not even in their right minds after a night of partying). I was sober, and was shocked at their poor service and overpriced lackluster offerings. Next time, I’d rather stay at a Marriott. The only reason to give 3 stars, is for the room itself and the prompt service by bell hop and valet.
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Lackluster Service for 4-star Hotel.
Tried to like it! Rooms are nice but service was an embarrassment for a 4-star hotel. Here is just one example; ice machine on our floor does not work (down all day….no maintenance). We tried to go to another floor to get ice but hotel prohibits guests from accessing ice machines on other floors. I called house keeping asked in they could bring up ice, they agree to send someone . 30 minutes later no ice. Called room service, same request, 30 minutes later no ice. Asked for a hotel manager, got bounced 3 times before reaching an operations manager. Still no ice at time writing this review. Also disappointed with pool hours. High resort fees but pool closes at 5pm…it’s 90 degrees out and spring break time. Other pools at non MGM hotels open until 9pm or later.
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Great hotel! Excellent view! Hotel doesn't have the same facilities as surrounding hotels however it’s connected
Great hotel! Excellent view! Hotel doesn't have the same facilities as surrounding hotels however it’s connected to the Bellagio and cosmopolitan so it just feels like one big hotel. Clean towels every day, ice machine on the hotel room floor. Clean, spacious room with an excellent view. Hotel is in a prime location. Fantastic stay! Xx