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Hotel overview

Valentin Imperial Riviera Maya, an all-inclusive resort, is designed in the style of an elegant Mexican hacienda nestled amid sumptuous tropical gardens. Located just 25 minutes from Cancun International Airport and 20 minutes from Playa del Carmen. This magnificent award-winning resort boasts one of the most breathtaking swimming pools in Riviera Maya. It offers luxurious and spacious accommodations in different Suites and Junior Suites categories. 2 daytime restaurants: 1 à la carte and one buffet with à la carte breakfast option. 1 coffee shop and 2 food trucks. Unlimited dinners at 7 à la carte restaurants with no reservations required, premium WiFi, 11 bars, 24-hour room service, daily activities, nightly entertainment, and an absolutely spectacular half-mile-long secluded beach.
The preservation of the environment remains at the core of Valentin Imperial Riviera Maya values.
All our safety and wellbeing protocols have been carefully established to maintain a balance between your safety and the conservation and protection of natural resources.


Riviera Maya - Beach
Cancun, Mexico (CUN) : 22 miles

Property information

Year Built: 2007
Accessible rooms: 8
All rooms non-smoking: 540
Floors: 3
Total rooms: 540


Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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Hotel advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Current Renovations: Description: Important Notes:
*This hotel is an adults only property and does not allow anyone under the age of 18 years.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel. 

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 18 year round.

Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 17799 reviews
  • 5.0 star tripadvisor rating
    3rd time here and already booked our next stay

    Been coming here 3 times in a row now and absolutely loving the resort. It’s not perfect though - especially aggravating are the rowdy groups they started booking lately which weren’t regular in the past. Food is hit or miss as it is inconsistent in its preparation. Very nice suites and fantastic service. Great place to relax.

    Jun 04, 2023
  • 5.0 star tripadvisor rating
    Valentin review!

    The resort is beautiful! Most of the food was great and some of the shows were great. The restaurant staff and the entertainment staff were exceptional! The grounds were kept immaculate and the main pool was the best!

    Jun 03, 2023
  • 5.0 star tripadvisor rating
    Just another perfect vacation.

    The 5th trip was the best ever! Oscar in the Prive' check in; Yoshi (Mexican, try the Tequila tasting); Gustavo (French, try the French Onion Soup; Elsie (Indonesian, try the secret box dessert); The Corner, Katia the hostess and Gabino our server and Samuel who is always there (try the divorced eggs); the Pool Concierges Marco & Ricardo (they will blow up your floaties); Poolside servers Alejandra, Angel and Johnny; Domingo (Mar y Tierra - try the lobster). We stay in the Emerald Suites so we can open the doors and fall asleep to the sounds of the sea. The rooms are immaculate and the cleaning crews miss nothing. We always felt safe and walking home to our rooms at night, after a wonderful dinner and listening to the quiet music from the rocks and looking at all the stars, made memories that will have to last until the next time.

    Jun 02, 2023
  • 5.0 star tripadvisor rating
    The best resort

    This is the best resort! Dora/Antonio are the best! In general all staff are amazing to make your stay so fun and comfortable. The go team at the pool keeps you so entertained you won’t even be at the beach! The beach swings are awesome too love to relax there or just get drunk and have a blast! The best night and day entertainment I don’t think we will even try anywhere else! We will be back VIM is the best!!

    Jun 02, 2023
  • 5.0 star tripadvisor rating
    Friend trip

    Best trip so far! The staff, resort, everything you could imagine! Dora made sure my 30th birthday was amazing! All the restaurants was amazing. You must try the food trucks and room service!! The activities everyday are fun too.

    Jun 02, 2023