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Hotel overview
The all-new Universal Stella Nova Resort was inspired by the infinite vastness of the unknown universe, and the wonder of what lies beyond our world. Opening January 21, 2025, it’s where you’ll take off into amazing adventures and exclusive theme park benefits at the parks; it’s also where they’ll touch down for relaxation and recharging between the fun.
Property information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
40 reviews
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Jun 04, 2025Clean bit limited food options
It’s definitely a kids hotel and there aren’t a lot of kid amenities except the pool and food. It’s a new hotel so the rooms are spotless as is the hotel. There is not a sit down and be waited on restaurant. Just ordered and pick up with Lots of fried options, which I can’t eat. There are two salad options, which I may reluctantly to try tomorrow, chicken or salmon can be added, I don’t eat salmon. I asked about the chicken and it’s precooked, yuk. They have pizza which may be another option but again it bread and cheese not what I want for dinner.., burgers, fried hot chicken, well you get the picture.. after a long day this is Not my cup of tea and having to leave the hotel to get a meal where you are waited on with healthy options is not what I want to do in Orlando. I ended up getting the creamy tomato soup and grill cheese, which was very good, but again bread, cheese and cream…There is a vegetarian wrap but I don’t want a wrap, burger or sandwich for dinner. Would I stay here again…probably not. There are other universal hotels but they start at $400/$500 and up. Oh and there is no valet parking and you still pay $30/night. I’ll take Disney hotels any day of the week…..this is a great place for kids and people who are ok with fast food. The staff are great.
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Jun 02, 2025Room never cleaned
We are passholders from Pennsylvania and have stayed at all of Universal’s properties during our vacations and haven’t stayed at the new 3 yet. For our trip this summer we booked Stella nova and Helios Grand. We are here at Stella Nova now on our last of our 4 night/5 day stay. We have had a very bad experience at this hotel we have never had at the others. Our room was not cleaned not even once during our stay! We are a family of 4. We ran out of towels on our third day I requested new and told them our room was not serviced yet on our trip and they said they were running behind but they note it to clean it. They never did. Next day (day4) I went to the main desk to let them know of the issue. They apologized and said our policy is to clean the room every other day but I said this is day 4 they said I was right they should have cleaned it twice by now. They asked if I would like it cleaned as it was 5:30pm. I said yes our garbage was overflowing and we needed towels again. I told them we were leaving for the parks please send someone to clean it. They did come and remove the garbage and left new towels but did not clean it at all. I didn’t get any new coffee condiments/cups, soaps, beds not made etc. I’m just so so disappointed in this hotel it made our stay quite uncomfortable. Lastly, the bus service is super slow to volcano bay (took 45 min) and slow for city walk (took 22 min). Our family will not stay here again as we prefer Aventura, Cabana bay, Royal Pacific, Hard Rock, Portofino bay, and Dockside. Surfside and Dockside are cheaper than this hotel and they are far better choices.
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Jun 01, 2025
No Frills
Close to Epic is the positive. The negative is there are not a lot of food options at the hotel. Only one cafe, which is like a school lunchroom. cafeteria. Not appetizing. had to order uber eats a few times. Our room didn't get cleaned, I think they have some things to workout. pool is no frills. Lots of nice staff.For the price I think i would rather stay at Lowe's.
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May 31, 2025
Cold “hot tub” and can’t be fixed
DO NOT STAY HERE IF YOU WANT TO RELAX IN A HOT TUB AFTER A LONG DAY. Hot tub is cold and no one can do anything about it. Will not return. Talked to 5 different people and no one can remedy this issue. Other people also in the hot tub were complaining and said they have been here for several days and not one time has the hot tub been warm. This is very disappointing.
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May 28, 2025Very Nice budget hotel for Universal
Stayed here in May while attending the Pass holder Preview days at Epic. The rooms here are pretty basic, but comfortable. I was in a double-full setup. Pretty typical room with a large desk/counter area, large TV, nice lighting, and decent views. The toilet & shower are separate from the sink, so it allows some privacy while others are getting ready. One minus is the lack of bathroom counter space. Although, they go for aesthetics, this limits the use of the sink for multiple people. Wasn’t bad for 3 of us though. The lobby was very spacious and airily. I really liked this. There was a store, bar, coffee shop, and counter service restaurant. I thought the food was very good and the prices reasonable. Almost forgot about late night pizza delivery. Fairly basic pizza, but was a lifesaver as it was the only thing availed after 10:00pm. The pool area was also very large and had an outdoor bar and counter service restaurant. In the evening, they had a movie at the pool which was quite disappointing as it was shown on what looked like a bedsheet strung up by two poles and it started while it was still light out. A big plus about this hotel is that you have a choice of walking or taking a dedicated bus to the park. It was nice to have a choice and the bus back after a long day is the way to go. My only real complaint about the hotel is that there was no sit-down restraint service. I understand this is one of the lower tier hotels, but it really would have added a bit of class.