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Hotel overview

Enjoy vibrant, retro-style with rooms and suites brilliantly designed for family-sized fun. Relax and play, surrounded by amazing iconic architecture inspired by classic Florida beach resorts of the 1950s and 60s. Savor your choice of scrumptious selections in the incredible food court. Every day comes with fun for all ages with two massive pools, a winding lazy river, a bowling alley and more. Plus guests enjoy exclusive theme park benefits.


EXCLUSIVE THEME PARK BENEFITS:

- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme

park admission required).

- FREE SHUTTLES so it’s always a quick hop between your hotel and the parks.

OTHER EXCITING BENEFITS:

- RESORT-WIDE CHARGING PRIVILEGES with your room key.

- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.

- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.


The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)


Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at selectattractions at each park. Additional restrictions may apply.


Universal CityWalk™ Complimentary Access Legal: ˆValid for registered on-site hotel guests for the length of stay. Not valid for separately ticketed concerts and special events. Some venues require ages 21 or older and a cover charge for admission. Valid Photo ID required. Does not include admission to AMC® Universal Cineplex 20 with IMAX®, the Blue Man Group show or Hollywood Drive-in Golf™. Subject to availability. Restrictions apply and benefits are subject to change without notice.


Hotel & Universal Orlando Resort™ Legal: Cabana Bay Beach Resort TM & © 2018 UCF Hotel Venture II. All rights reserved. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.

Location

Universal Orlando Resort On-Site
Orlando International Airport (MCO) : 16 miles

Property information

Year Built: 2014
Nonsmoking rooms: 2200
Total rooms and suites: 2200

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Self-parking fee: $26 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 24809 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Great location to walk to Volcano bay and Universal, but like a holiday camp

    There's no better location for Universal with an easy walk into Volcano Bay and a 20min walk (or bus/boat) to City Walk. We stayed in Beachside Tower level 10, and it was quite and had a good view of the volcano and water park. I would encourage choosing the tower if you can as it's a bit quieter and feels more modern . The rest of the hotel, and lower level blocks were very much like a holiday camp with corridors of rubbish, and incredibly noisy. The dining area reminded me of a school canteen and was chaos. The ice cream shop Shakes was very nice however and I'd recommend. Not sure I would return but it served it's purpose so I can't complain too much

    Jul 12, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Bed Bugs Galore

    Do not stay at Cabana Bay Resort, Orlando. Our room was infested by bed bugs, my wife and myself received over 25 bites each, spoke with duty manager who was not interested in moving hotel for us even though they’re part of the Lowes group, avoid this hotel at all cost.

    Jul 09, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Personal favorite

    Ever since this hotel opened we came here almost once a year. Out of all the hotels “on site” this one is the best. I see a lot of people are complaining about the check in experience and as much as i understand that waiting is annoying, especially after a long travel, we were prepared for a wait as the front desk was very busy at our arrival time. Our check in was fantastic. We requested a specific location and the front desk staff went above and beyond (even making a phone call) to get us the room we wanted (we would be fine with any room but we really appreciate the effort). We do collect our room keys and compete who gets the better one (tie this time Minion vs ET) and the lady who checked us in enthusiastically participated in our competition. The rooms are cleaned every other day which o think is great for lesser workload and environmental side as well. We needed more coffee and had no problem getting it from a passing staff member. There is only one negative thing we experienced (and again is a personal preference thing) and thats the Starbucks closing hours (they close at 8pm). Not sure why so early, but then again maybe we are amongst the few who drink coffee in the evening. The diner on the other hand closes at 11pm so thats perfect for after park dinner/snacks. Gym is one of my personal favorites. One of the best gyms I had in the hotels.

    Jun 28, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Terrible start at check-in itself

    For a hotel in one of the biggest tourist destinations of the world, one would assume this hotel would be more prepared to handle guests at check in especially since most are families with children. But here we are waiting in line for more than an hour just to check in at 10.30 pm

    Jun 25, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic 4th Stay at Cabana Bay!

    Mu husband & I are Florida Resident UO Annual Passholders & we stayed at Cabana Bay Beach resort for our vacation 05/04-05/09/25 this year. Absolutely LOVE this place! All of the staff in all areas of the resort were absolutley wonderful & the whole resort was just gorgeous :)! We stayed in an Exterior Entry Pool Side Family Suite room # 1102 - fantastic location for pool & lobby. Room was in great shape & spotlessly clean & beds were super comfy as always. Love the shampoo & conditioner dispensers on the wall now! Their gift shop is huge & has a wonderful variety of gifts & supplies. We ate at the onsite restaurant the Bayliner Diner for the several of our meals & it was fantastic as always! Huge selection of great food at decent prices. Loved the fresh fruit bar addition at breakfast! Do NOT miss Shakes Malt Shop! I love getting to have ice cream every day on vacation & theirs is fantastic & very generous portions. We love hanging out near the slide pool by our room & we were so glad the head pounding blasting music that was there last time was gone. Very much enjoyed the lovely "oldies" music that fits the hotel theme :) Transportation to the parks is via Universal busses & takes maybe 5-10 minutes to the legacy parks & about 15 minutes to the new EPIC Universe park. There was always a bus waiting every time both going & coming to all of the the parks. Terrific bus service! This was our fourth stay at Cabana Bay & we love it more every time :) Can't recommend enough & can't wait to come back!

    Jun 24, 2025