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Hotel overview
U by Grand Fiesta Americana... A Unique Unlimited Experience!
U by Grand Fiesta Americana experiences include:
• U Club Junior Suite accommodations with Ocean front accommodations.
• Gourmet dining for all meals, including premium beverages at all of the Resort restaurants and bars: Champagne-breakfast buffet and 24-hr room service. (excludes Premium Tequila & Wines, 18 years Whisky and above, Champagne and Cognac XO, & specialty menu items such as lobster)
• Le Basilic a AAA 5-Diamond dining experience with art pairings
• The table at La Joya (AAA 4 Diamond dining), a new Interactive digital dining experience that takes guests on historic Mexican Journey via a nine-course gourmet meal complete with specialty drink pairings (once per stay, Friday or Saturdays only)
• Access to the award winning 10-step Hydrotherapy Ritual at Gem Spa
• 50% off Spa treatments at the 8 million dollar Gem Spa.
• One romantic Beach Cabana evening, complete with champagne and hors d'oeuvres
• Access to the award winning, Coral KidZ Club with over 40 activities for kids ages 3 to 12
• Use or WAVE-RUNNERS (one wave runner for two people for 30 mins per stay)
• Use of non-motorized marina equipment, Kayaks, Snorkeling, Paddle Boards, etc
• One round-trip ferry ticket to Isla Mujeres, per guest per stay.
• Private check in
• Beach and poolside waiter service, including meals
• Robe & Slippers with nightly turn down service & In suite mini bar
• International phone calls.
• Use of our well-appointed Fitness Center
• Complimentary one way shuttle to luxury shopping malls (Tuesday, Thursday, Saturday)
• Sunrise Yoga (Wednesday and Sunday)
• Exclusive Concierge Services for assistance in planning tours and other unique experiences
• All meals, snacks, drinks, gratuities, taxes & resort fee included, including the environmental tax
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Best Service Ever!!!
We conducted a large amount of research prior to making our all-inclusive resort selection for our first trip to Cancun. The time spent was well worth it. We came across many reviews referring to incredible service. They were spot on. We have been to many all-inclusive resorts, but this one had the best service by far. They serviced our room multiple times per day. It was almost as if the restaurants informed housekeeping every time we checked in to eat. Our room was always serviced upon our return from breakfast and dinner. The restaurants were as advertised and met our expectations. We highly suggest making dinner reservations for your entire trip immediately following checking in. The line for the indoor morning breakfast buffet is usually very long and we definitely observed guest getting frustrated. This was not a problem for us, as we only ate there once before finding Isla Cantoy outside that is the other restaurant open for breakfast. Not only did we find the food better there, but found the best service staff we every had at an all-inclusive resort. FANASCA, FERNANDO, and ALEX were absolution amazing!!! They knew us by name the second visit and were right there to greet us every morning for the remainder of our stay. The three of them made what was already a great vacation incredibly better. We also had the pleasure of being taken care of pool side all week by ELIZATETH. Our drinks were never empty, and always served with the most pleasant smile and attitude. Thank you to all the incredible staff!
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Amazing Family Vacation
Just spent a week at the Grand Fiesta Americana Coral Beach. It was awesome! We arrived at the hotel around 12.30pm. Check in was smooth and we had no problems getting into our rooms early. Elliott from guest services told us about the hotel, the dining options and walked us to the elevators . The rooms are well appointed with nice seating areas and fantastic views of the pools and ocean. Our rooms were on the 4th floor. All the staff at the hotel are very customer focused and want to make your stay the best it can be. The pool areas and beach areas are clean, well looked after and never overly crowded. We always managed to find sun loungers at the pool areas or beach areas. We ate at Chianti, Torril and the Steak House all of them were amazing. Chef Isaiah at the Torril Hibachi made our night when we ate there. All of the restaurants are included in the All Inclusive Package. If you follow the instructions when you arrive and book the restaurants you want to eat in as soon as you can you are able to get the times you want. We had no problems getting spots for all of them between 6 and 8pm. The buffet breakfast is good, the buffet lunch and dinner can be hit and miss but there were always options. Entertainment at night was good, it’s mostly dancers doing different routines on different nights. The Mexico travel solutions people in the hotel also did a great job helping us with excursions and would recommend booking with MTS if you plan on going off property to do any activities. Overall we had a great vacation and would come back to this property again as well as recommending to others.
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Hibachi Grill was AMAZING!
Every restaurant here was good, but the Hibachi grill was over the top! Vitalino is the Boss! 10 stars. Waitstaff was non-stop!
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Amazing service and food
The food at nakaax was amazing and the staff was even better! Ricardo and flor were so attentive and made just the right recommendations. We are definitely come back here for dinner while we are here! Love love this place
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What a perfect evening
We had Carlos and Ana for our servers at La Chianti at the Coral Beach Resprt. The whole ending was wonderful. The food was excellent as well as the service and ambiance and Carlos who did the music entertainment was a delight.