Hotel overview

U by Grand Fiesta Americana is set within the iconic & award winning Grand Fiesta Americana Coral Beach Cancun. An all-suite, oceanfront, 5-star premium hotel located on one of the most private and privileged white sand beaches in all of Cancún; featuring a northern exposure that is protected from Sargrass & rough seas by Isla Mujeres and natural reef formations on either side. Carefully designed to please the most discerning clientele featuring unparalleled and unlimited experiences including dining at award winning restaurants, unique culinary experiences, premium brand and signature drinks, spacious ocean front suites with private terraces featuring stunning views of the turquoise sea, unlimited access to the breathtaking $8 million dollar Gem Spa facilities... all and more, unique experiences are included as part of “Ú” and complemented by the highly personalized service provided by Experience Managers, who from the moment of arrival will always make sure that it is and always will be about U.
U by Grand Fiesta Americana... A Unique Unlimited Experience!

U by Grand Fiesta Americana experiences include:
•  U Club Junior Suite accommodations with Ocean front accommodations.
•  Gourmet dining for all meals, including premium beverages at all of the Resort restaurants and bars: Champagne-breakfast buffet and 24-hr room service. (excludes Premium Tequila & Wines, 18  years Whisky and above, Champagne and Cognac XO, & specialty menu items such as lobster)
•  Le Basilic a AAA 5-Diamond dining experience with art pairings
•   The table at La Joya (AAA 4 Diamond dining), a new Interactive digital dining experience that takes guests on historic Mexican Journey via a nine-course gourmet meal complete with specialty drink pairings (once per stay, Friday or Saturdays only)
•   Access to the award winning 10-step Hydrotherapy Ritual at Gem Spa
•  50% off Spa treatments at the 8 million dollar Gem Spa.
•  One romantic Beach Cabana evening, complete with champagne and hors d'oeuvres
•  Access to the award winning, Coral KidZ Club with over 40 activities for kids ages 3 to 12
•  Use or WAVE-RUNNERS (one wave runner for two people for 30 mins per stay)
•  Use of non-motorized marina equipment, Kayaks, Snorkeling, Paddle Boards, etc
•  One round-trip ferry ticket to Isla Mujeres, per guest per stay.
•  Private check in
•  Beach and poolside waiter service, including meals
•  Robe & Slippers with nightly turn down service & In suite mini bar
•   International phone calls.
•   Use of our well-appointed Fitness Center
•   Complimentary one way shuttle to luxury shopping malls (Tuesday, Thursday, Saturday)
•   Sunrise Yoga (Wednesday and Sunday)
•  Exclusive Concierge Services for assistance in planning tours and other unique experiences
•   All meals, snacks, drinks, gratuities, taxes & resort fee included, including the environmental tax

Location

Cancun - Beach
Cancun International Airport : 14 miles

Property information

Room: 100

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Ratings & reviews

TripAdvisor traveler rating

4.5 5574 reviews
  • 5.0 star tripadvisor rating
    Beautiful resort

    Gorgeous beach, lovely rooms and facilities. Will definitely go back. The only small complaint I had was being approached for a timeshare on arrival at the hotel. I highly recommend this resort - it is truly beautiful.

    May 13, 2020
  • 5.0 star tripadvisor rating
    Amazing Hotel and Superb Service

    The food, the attention, everything of this hotel is super amazing! My wife and I loved our stay. Will definitely visit again. We loved that it was close to everything. The staff was also super friendly.

    May 12, 2020
  • 5.0 star tripadvisor rating
    Dec. 20-24

    Beautiful resort, the breakfast is amazing. Staff very friendly, views and grounds beautiful, location perfect, within a close walk to everything you could need, restaurants, shops, ferry to Isla Morada, groceries. Would love to go back.

    May 05, 2020
  • 5.0 star tripadvisor rating
    Superb Hotel...

    We have been coming to Grand Fiesta Americana Coral Beach since 1994 and find it to be one of the best hotels that we have stayed in anywhere. The property is spotlessly clean and the staff and service is absolutely second to none. We have stayed in many hotels throughout the world and honestly, we rarely encounter staff as polite, friendly, and helpful as those at this hotel. This spring we stayed in a Grand Club suite: the service was impeccable from the moment we stepped out of the shuttle onto the property. The staff that served the Grand Club was friendly and helpful, but we need to especially spotlight the service of Alejandro. He was outstanding!! He anticipated our every need and was happy and eager to please. An outstanding young man and an true asset to the staff. There are newer hotels and properties in Cancun, but none that offer the level of service and amenities you will find at the Grand Fiesta Americana Coral Beach.

    Apr 27, 2020
  • 5.0 star tripadvisor rating
    Amazing hotel

    this was my first trip to Cancun and it was wonderful. The hotel was second to none and the people in the hotel were so helpful and polite. I missing the hotel and everyone so much, have come back with so many lovely memories that i cant wait to return next year.

    Mar 30, 2020