Hotel overview

TRS Turquesa Hotel is an exclusive area located in the Grand Palladium Punta Cana Complex Resorts & Spa. The concept of TRS Turquesa Hotel is differentiated by its personalized service for adults only, while the rest of the Grand Palladium is family resort.  Enjoy privacy, relaxation and tranquility in this luxurious resort. It is located in a privileged setting right on the seafront on renowned Playa Bavaro.It is built on an estate of 80.000m2 ,all set in the midst of a coconut plantation and lush tropical vegetation. Located only 20 Km. from Punta Cana airport, the hotel provides its guests with a long beach of fine white sand with a coral reef very near the shore, which will delight scuba divers and sea nature lovers. The resort is the perfect setting for leaving behind daily troubles and spending an unforgettable holiday in the company of family and/or friends.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles

Property information

Year Built: 1992
Last Renovation: 2009
Floors: 3
Total rooms: 372

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 11919 reviews
  • 4.0 star tripadvisor rating
    Always a pleasure of being here: nice accommodation, lots of restaurants, very good new show for adults

    We went there for the second straight season and stayed there slightly more then a week. Food was very decent and slightly downshifted from the previous year, but always fresh; plentiful restaurants with good service and some restaurants were still on the top - LaBoheme was our favorite one. There was a disappointment with Capricho restaurant as it seemed like loosing it's management's grip. Transportation in the hotel was very good: anywhere you need to go, the driver will stop, pick you up and deliver where you need to be. Friendly and very accommodating staff. Daily and nightly performances were good. My favorite butler-Norris (not sure if I can pronounce her name correctly) was like a mom to us. Responding in 5 minutes when any kind of help was needed; and she was very accommodating, making arrangements with her was a breeze.

    Apr 30, 2020
  • 1.0 star tripadvisor rating
    Food borne illness

    My husband and I have traveled to TRS 4 times and the first 3 times we loved it. The rooms were clean and nice, the staff was very friendly, there were many restaurant and food options, the drinks were top shelf, the beaches were beautiful ..... but we had a very bad experience this last trip. My husband and I both ate a salad for dinner at one of the buffets and both became very ill. My husband recovered after a day but I got worse. I was taken by ambulance to a local hospital and spent 2 days there. My lab work showed that I had an intestinal bacterial infection. I understand that these things can happen but the resort refused to take any responsibility for it. They insinuated that we were just not used to their climate, drank to much, or ate unfamiliar foods. None of that was the case. Our vacation was ruined, we incurred thousands of dollars in hospital bills and I was ill for a week after returning home. We really just wanted TRS to admit that they were at fault but they were totally unwilling to take any responsibility and they treated us as if we were idiots. We were loyal customers that will not travel there again.

    Apr 28, 2020
  • 5.0 star tripadvisor rating
    Everything and More

    This was one of the best resorts I have stayed at. The staff add so much to the quality of your stay. The pool staff and main bar staff were fantastic and will be a key factor for a return visit. Rooms were very spacious and well equpped (500 block) Cleaned every day and included a turn down service every night. Food choice was plentyful and catered for everyone. Entertainment was great , Chic Caberet is a must for anyone visiting this resort . We WILL be returing !!

    Apr 22, 2020
  • 5.0 star tripadvisor rating
    amazing holiday cut short by the Coronavirus

    We arrived on the 12th March 2020 for 2 weeks, only to have it cut short and had to be evacuated on the 19th due to the Coronavirus. What time we spent there was amazing. beautiful Junior Suite and fantastic pools and beaches. We got to talk to 3 lovely couples on the last fews days and i wish i got some contact details to stay in touch :(. Once all this madness thats going on in the world is over , we will definitely be rebooking as soon as the travel agents are back up and running. This was our second visit to the TRS , hopefully third time lucky .

    Apr 20, 2020
  • 5.0 star tripadvisor rating
    Excellent service

    I visited TRS Oct/19. From the moment I arrived I was delighted with the hotel services and personnel. Especially with Judy, the lady in charge of my section. Also with Kevin who keep my glass full every time I went by the pool. I have a great appreciation for the reception guy that help me with my travel agency and did a great effort to solve the problem with my reservation.

    Apr 14, 2020