TripAdvisor traveler ratingbased on 2627 reviews
In this pristine land, guests will enjoy a profound connection to nature and a special atmosphere of tranquility. Costa Mujeres, known for its idyllic beauty and for the ancient Mayan ruins, has some of the most beautiful beaches in the world. For those who want a little more action, TRS Coral Hotel - All Inclusive offers a vibrant nightlife, rich gastronomic offerings, and a wide variety of cultural, leisure and entertainment options, due to its proximity to the city of Cancún and other points of interest in the region.
The hotel boasts 469 luxurious rooms, each with balcony or furnished terrace, hydro massages and stunning views. Dive into the numerous top services offered, like the exclusive swimming pool, spa and gym. Among many others, direct access to the swim-up pools of some suites, private check-in and check-out, national and international newspaper, international à la carte restaurants, a private beach club, transportation of guests inside the resort and free access to the hydrotherapy area are some of the 5-star premium benefits.
LocationCancun - Beach
Wish you were here?
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating2627 reviews
Our 2 year wedding anniversary
TRS Coral is absolutely beautiful! We decided to book this trip very last minute to celebrate our 2 year anniversary. We were definitely hesitant to travel during a global pandemic but we are so glad we chose TRS, we felt safe and witnessed the staff going above and beyond to follow strict protocols to keep the resort clean and sanitary. We had a fantastic stay at TRS! We loved everything TRS has to offer from the junior swim up suite with jacuzzi tub, to the food, environment, and friendly staff! We especially enjoyed the spa and it’s incredible hydrotherapy circuit! We had two wonderful massages during our stay from Betty and Aurora! The Nahault Mayan Ritual massage was incredible! It is such a unique experience and a perfect way to celebrate our anniversary! 2 years ago we were married with a Mayan ceremony on the Cancun beach! The Nahault Ritual took as back to that moment! During our stay at TRS we had amazing food at each restaurant as well as the poolside ballay bed! Jorge was our waiter each day at the pool and did an amazing job making sure we were happy and had everything we needed! We had The champagne bottle service with Jorge twice during our stay to celebrate our anniversary. He made sure it was perfect from the timing of our meal to the presentation of the towels! Plus he is very friendly and personable, such a great waiter! I want to also mention a few of the staff members that made an impact on our experience. Jorge- our poolside waiter Javier- Hellios Mexican menu night Eduardo, Alberto and Cesar bartender at the sky bar Archangel-las Adelitas Belisio- waiter Ramsses - breakfast waiter at capricio Alex, Aurora and Betty- spa Entire staff at Capricho was fantastic every day!
Thank you to the entire staff at TRS Coral! Especially, Alba, Laura and Robin! The three of them helped me plan the surprise proposal of my dreams! They hired and fantastic photography/videography team for my proposal on. the beach followed by a romantic dinner for 2 on the beach. My new Finance' and I will never forget this trip! Thank you Alba, Laura and Robin!!!!
Get the Loft Suite ! If not the swim out but either are a must. The food is okay, best food was Caprichi* ask for REYES and Helios ( Mexican night). YOU HAVE TO VISIT THE SPA Ask for Alina **! Get the body scrub and a message. The drinks weren't bad. Beach is beautiful, Pool is nice, especially Cabanas ! ( unless you like electronic music- bring a speaker to play your own music). The only con was that we had to get maintenance to fix our hot tub, safe in the room (which they never fixed), and worst off don't fall for the tour ***unless you plan on paying $17,900 for a time share and be prepared for the rude switch up if/when you say no.
Great resort, misogynistic world views
The facilities and services provided at TRS was absolutely amazing especially given the adjustments because of COVID 19. However, my last day at the resort was disappointing. On the previous day my husband and I were going to take a tour of the resort because I was really interested in purchasing the Travel Club Membership. I mentioned that because a lot of people do it for the free services which is fine, I had a genuine interest in purchasing. That morning due to an excursion to Isla Mujeres, we were told to come back the next day. The next morning, my husband ran on the beach and just wanted to relax afterwards so I opted to attend by myself. Upon arrival, I was told that I can’t attend the tour WITHOUT my husband. I’m sure not sure why that is even an appropriate in 2020 but I had to ask them to clarify and the representative pointed me to the door because my husband not present. From just a sales perspective, that a very dumb rule to have barriers to getting a sale. Especially since we both spoke to a few people with travel club memberships and did research before arriving to the resort about the travel club. TRS, I wish you would reconsider these misogynistic views. As much as it shouldn’t have effected me, I left feeling incredibly embarrassed by the treatment of your travel club staff. This was not the way I wanted to end my stay.
From the moment we arrived throughout the entire 4 day stay, TRS Coral Hotel has far exceeded our expectations. Trust me, the pictures simply do not do this place justice! My bf and I are seriously looking into booking another stay in the coming months as this was the BEST couples trip. The staff: Everyone was pleasant and took caution with spreading germs.. they have sanitizer everywhere and you even sanitize your footwear on a mat. The butlers were awesome and made sure our room stayed clean and fridge replenished. I swear they cleaned the room everytime we left out. The property: First off, it's ADULT ONLY!! The vibe is very chill. If you are looking for a turn up, this aint it. You come here to get away from the noise and connect with your significant other. The property grounds are superb. Cleanliness is top priority here.. You will always see someone cleaning or landscaping. The pools were warm and clean. TRS is under the Grand Palladium so they have small boats that can take you to the other properties in the evening. Otherwise, staff will arrange for a golf cart to pick you up and take you around the resort. You'll also see some cute little lizards around the resort. They are harmless and actually run from you. The room: We had the Swim Up suite with beautiful views of the lake. I love a good swim up suite and having the swinging chairs and bed outside was an added bonus. The shower is big enough for 2 people with a nice rainfall shower. The soaking tub is similar to a jacuzzi as it has jets at the bottom. It's large enough to fit 2 people. The bed was large and cozy. I have a King bed at home and I swear this bed was bigger. I was able to sleep well each night. The room has a safe and steamer. The mini fridge gets stocked daily. We also had a bottle and fruit basket in our room upon arrival. Add Ons: We did get to enjoy the moonlight dinner option ($360USD) which was really romantic. You get a delicious dinner on the beach for two, a daybed and bottle of moet. Our server was amazing throughout the evening. We had a late dinner and He was kind enough to bring our dessert to the room after we left a little early due to me getting tired. We also got the floating breakfast ($90USD) with the best French toast. Note - u can only get the French toast thru the floating breakfast. Anyways, they bring a big tray with so much food and pastries. It was perfect and just how I'd hope it would be since COVID ruined our chance to do it in Bali. We chartered a yacht too which was separate from the resort Spa: OMG they have the BEST hydrotherapy hands down!!! We didn't want to leave. Pools with spectacular views, relaxing jacuzzi just everything about it was amazing. They book up quick so if you plan to go, make reservations with your butler as soon as you get there. Dining: EVERYTHING we ate was delicious. The only downside is needing reservations for everything. We found it easier to get room service most of the time. But we did enjoy the food at all of the 3 restaurants we tried. I'm sure I'm leaving stuff out but listen, if you are planning a baecation, TRS is the spot for you. I had so many people inquiring about the hotel on instagram but I refuse to tell them. I want to keep this little gem to myself for as long as I can. Anx to think I was very nervous about coming back to Mexico as I had just came from Dreams Cancun 2 weeks prior for a wedding and did not have the best experience. PS - I tried uploading more lix of the room but it kept saying file size too large