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Hotel overview
Get exclusive perks during your getaway at TRS Coral Hotel. Travel now through December 14, 2022 and receive:
• Complimentary shared roundtrip airport transfers
Six-night minimum stay required. Valid for in the Loft Suite or Junior Suite Swim Up room categories.
TRS Coral Hotel - All-Inclusive is a luxury 5-star beachfront hotel designed exclusively for adult escapes. Situated on the idyllic white sandy beach of Costa Mujeres, it offers an all-inclusive and adults only heavenly hideaway. This design-driven hotel
is eco-friendly, made with building materials coming from sustainable resources and with a passionate commitment to the protection of the native species. Half an hour from the town of Cancún and its international airport, TRS Coral Hotel - All-Inclusive brings
together the privacy of a small VIP boutique hotel and a reinvented all-inclusive concept, elevated to a new luxury level.
In this pristine land, guests will enjoy a profound connection to nature and a special atmosphere of tranquility. Costa Mujeres, known for its idyllic beauty and for the ancient Mayan ruins, has some of the most beautiful beaches in the world. For those who
want a little more action, TRS Coral Hotel - All-Inclusive offers a vibrant nightlife, rich gastronomic offerings, and a wide variety of cultural, leisure and entertainment options, due to its proximity to the city of Cancún and other points of interest in
the region.
The hotel boasts 469 luxurious rooms, each with balcony or furnished terrace, hydro massages and stunning views. Dive into the numerous top services offered, like the exclusive swimming pool, spa and gym. Among many others, direct access to the swim-up pools
of some suites, private check-in and check-out, national and international newspaper, international à la carte restaurants, a private beach club, transportation of guests inside the resort and free access to the hydrotherapy area are some of the 5-star premium
benefits.
Location
Cancun - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
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Servers/ bartenders 9/10 butler 6/10 food 8/10 beach/pool 10/10
Over all I enjoyed this resort and would visit again but definitely not for the same price. We arrived and our room was not ready while we were checking in they wanted us to upgrade for $300 but went down to $150 upgrade. From a standard garden view to jacuzzi suite. Our room wasn’t ready until 3pm, we arrived at 12/1pm so we were in our airport clothes until then. We got walked to our room and got told our butler would come introduce themselves we unpacked changed ect. No butler came. Our first bathroom toilet wasn’t filling up with water, hot tub faucet handle was broken, and the room felt not deep cleaned there was still water stains on the soap holder and dust in the bathrooms, the shower labels were wrong hot and cold it was opposite . We left our room and messaged our butler about the faucet and shower. They never verified the jacuzzi was fixed or that someone went in our room until I asked then next day and I would have to ask for the schedule of the days when I was told they were supposed to be sent to me but I had to ask repeatedly. The activity’s didn’t have enough room for everyone to participate and we got turned down, doesn’t make since to have 1 table for activities when there’s so many rooms. Pasta was watery at Italian restaurant and helios. Went to the “Mall” on the resort very disappointed nothing was open and it seemed very dead didn’t know when I was supposed to go over there to experience the “mall”. Derive from bartenders and waiters were great though! Breakfast at capricho was amazing so many options and dinner at gaucho was good aswell. Drinks were strong and good bartenders can make anything you ask for. Hooka is $58 no free refill or discounted refill 5/10. Last day I asked for my towels to be picked up and replaced with new ones we came back and we still had dirty towels I asked 3 times and didn’t receive until morning of us leaving.
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Never Again
We stayed at the TRS in 2019 and it was perfect. As TRS guests we had unlimited free use of the fantastic Zentopia Spa. So in spite of the 50% hike in the cost of the holiday, we booked to return to the TRS just as soon as direct flights from Belfast became available (post CoVid) The use of the Spa was a major factor in our love of the TRS, so imagine our shock when we were told upon arrival, that we now had to pay $85 per person per day to use the Spa. We spoke with three other couple during our recent stay and the all said they were given to believe the Spa was still free to use for TRS guests. These couples, like ourselves were not Green,wet behind the ears travellers. We are all seasoned travellers with many holidays under our belts. So to be quite clear, you’ll pay around £7600.00 for two weeks and the Spa is extra… a lot extra. Any hotel in the world we’ve stayed in that has a spa facility, that facility is free to use, but not now at the TRS Coral. Other management cost cutting includes the alcohol in the room. In 2019, upon meeting our butler, we were offered a choice of three full size 70cl bottles of spirits. Premium brands like Hendricks Gin, Havana7 Club, Bombay Safire etc. Now you might be offered two bottles of spirits and less of the premium brands. e.g. I asked for Havana7 Club rum, but was given a 50cl bottle of Flora de Cana, which is an inferior brand and also a small bottle. In El Gaucho back in 2019 we could order any steak including prime fillet and add a lobster for no extra cost. Now El Gauchos menu is full of Extra costs if you want lobster, get yer wallet out…it’s not all inclusive. The TRS is billed as a Tranquil, Peaceful Adult only experience, which is what we enjoyed back in 2019. Not any longer… back then it was not permitted to play your own music through Bluetooth speakers. If you felt the need to listen to your own music, you had to use headphones, air buds etc so as not to disturb other guests…. This rule has gone… now we have large groups continuously arriving for weddings, who bring their own speaker systems and blast their own music all over the pool area as they get wrecked on tequila and howl along with their music. The pool/bar staff do nothing. Back in 2019 inflatables and ball games were not permitted in the TRS Adult pool and the pool staff were not shy about enforcing these rules. Adults don’t need inflatables or ball to enjoy a swimming pool. Now it’s free for all. No thanks.
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Very satisfied
This hotel was great! Areas very well kept. Staff was amazing friendly and always helpful. The butlers MEL AND DANIELA WERE THE BEST!!! Super friendly, always asking what we needed, they made my vacation extra special.
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Anniversary celebration
The Chef Marcó Soto and his staff were amazing with their service. Will come again! The Chef cave to verify our liking and to bring an amazing dessert for our anniversary!
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AMAZING!
The resort is amazing. We stayed in building one with an ocean view suite and it was definitely more than we've expected. The suite was on two levels and it felt like a penthouse :-) Our personal Butler was Christopher and he was AMAZING!!! He went above and beyond to make sure that we were okay. He scheduled our dinner reservation, when my friend and I needed help ordering food in our room, he came and did it for us on the TV etc... Although there were minor flaws, but overall the experience was great. I will definitely be back.