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TripAdvisor traveler rating1678 reviews
A Hotel that's Classic, Comfortable...and Committed to Safety!
This was the first time we stayed in a hotel since March due to the Covid-19 outbreak, so I was very hesitant. However, from the moment I arrived I felt safe, secure, protected and comfortable! It was obvious that the hotel took MANY proactive actions to protect guests and employees. A detailed list of information is given to each guest at check in and even though there were a few changes from the norm, the hotel was very careful to maintain our comfort and enjoyment during our stay. From check in to the housekeeper on the 5th floor, each made us feel welcome and at home. Truly a stay that gave me prior hesitation to arriving, turned out to be quite enjoyable with an extremely safe feeling the entire time. The attention and care from the staff in creating the procedures for safety, while maintaining the comfort and integrity of the hotel, was extremely appreciated. Thank you!
The Customer Service here is exceptional. I had brunch at the Spoonbread Restaurant. The breakfast exceeded my expectations as well as the hospitality I was given. It was also nice to meet the other guests. Would highly recommend The Westin Poinset as a convenient location in the heart of downtown Greenville. You don't have to worry about finding parking as well.
Spoon bread restaurant
We had a great experience this morning having breakfast at the Spoon bread restaurant at the Westin Poinsett. Great ambiance in the 100 year old building, a great hostess & waitress with plenty of energy, southern hospitality and friendliness, BTW, the breakfast was great too!
great location, wonderful staff
Location is excellent right in middle of downtown Greenville. Due to covid no valet but upon check in you can use a room key ( with green dot, not all keys have the green dot) to come and go from public parking garage located right behind the Westin ($7 a day charge). Spoon bread restaurant in lobby serves a full menu for breakfast, lunch, dinner. Lounge in lobby open and serves food until 9 and closes at 10pm. Many food and drink choices within easy walking distance of hotel. Rooms are nice, quiet and comfy.
I prefer staying at a Westin hotel. The hotel is very clean and has lots of charm. Perfect walking distance to great restaurants and shops. The rooms are smaller and the bathroom is oddly located by the bed and not by the door when you walk in.