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Hotel overview

The Westin Michagan Avenue Chicago located on Chicago's famed Magnificent Mile, is steps from Lake Michigan, Michigan Avenue restaurants and premier Michigan Avenue shopping. We are also within walking distance to the midwest's most popular tourist and leisure destinations, Navy Pier.  Get immersed in the unique culture of Chicago and let The Westin Michigan Avenue transcend your next visit to the Windy City.

Location

North Michigan Ave
Chicago, IL, USA - Midway (MDW) : 15 miles
Chicago, IL, USA - O'hare International Airport (ORD) : 30 miles

Property information

Year Built: 1963
Last Renovation: 2015

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory All guestrooms and public areas at the Westin Michiagn Avenue are smoke free.
Advisory A minimum valet parking fee of $70 per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. No Self Parking Available

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 3145 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Restin' at the Westin

    The Westin Michigan Avenue is a wonderful midrange option in downtown Chicago. I spent 4 nights here on a work trip and had a very pleasant stay. Hotel is very average - there was nothing wildly amazing, but also nothing horrible. Highly suggest Westin put some money into soft renovations and if so, they would have an exceptional hotel in downtown. As for HSH’s list: Pro’s: - Super cozy bed - Loved little couch in room - gave some needed extra storage space for backpack, carry on bag, etc. - Iron in the room was fantastic! I am a terrible ironer and whatever iron this was made it very simple to get wrinkles out - Bagel, egg, cheese at the fake Starbucks in the lobby was delicious Con’s: - Shower had mold - Closet smelled funky. So funky that I had to keep the closet door open so my clothes wouldn’t smell Recommendations: - Opportunity for housekeeping to deep clean bathrooms - Lobby and guest room renovation would make this hotel shine again I would definitely stay here again if I needed to stay downtown and would not be in my room 24/7. Good choice for transient and business guests.

    Jun 15, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    The Westin Michigan Avenue Chicago 909 North Michigan Avenue Chicago, Illinois

    On our second night in the room, we had to call maintenance because the toilet smelled so bad. They had to come in late at night and were there for about an hour. I don't know what they did but I knew something was wrong when we checked into the room because the toilet had a wedge shoved underneath it because it was unstable. Why did they not fix it before we got into the room? The next morning the floor was soaking wet because something was leaking from whatever they did. We also ran out of body wash in the shower. Obviously, they don't check when they clean the room. In the bar they charge $2 for ice in your cocktail. What a joke. The only good thing of our stay was a server named Mike in the restaurant. He was very accommodating.

    Jun 07, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Low quality, high price

    Absolutely horrid for the price. I would expect this from a cheap $40 hotel. TV does not work. AC doesn’t work. Guest WiFi does not work. Mildew on the shower tiles. If you don’t mind not being able to watch TV, use the internet or stay cool. This is a great place with its location. Strongly advise against for anything business related

    May 21, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    The worst hotel ever

    The worst hotel experience I've ever had. The staff were incredibly rude and argumentative from the start. I was given a room that was in poor condition, and to make matters worse, I found a cigarette in my car—completely unacceptable. There were also unauthorized charges made to my account, which I consider theft. It felt like issue after issue, with no resolution or accountability. If I could give zero stars, I would.

    Apr 14, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great staff, especially Oliver!

    I had a great 1 night stay at the hotel. Arrived at 2pm and wanted to explore the city for the remaining hours of the afternoon. Hotel staff recommended the big bus which was great. I saw all the attractions of the city in just a few hours. Special thanks to Oliver who made my departure very convenient with a nice talk while waiting for my uber. The only unxpected thing of my stay was the destination fee which I‘ve never heard of begore. I would have spent this credit anyways at the hotel so why make it a mandatory thing, such a pity.

    Apr 02, 2025