Wish you were here?
Hotel overview
Situated along legendary Ka‘anapali Beach, The Westin Maui Resort & Spa, Ka’anapali is a picture-perfect tropical escape surrounded by mountains and glittering seas and provides a haven of pure relaxation. The 759-room resort abounds with ways to rejuvenate from the resorts 87,000 square-foot aquatic playground, world-class restaurants, cultured entertainment and thrilling activities. Shopping at neighboring Whalers Village and championship golf are just steps away. Key resort features designed to provide a blissful balance include in-room comforts such as Westin’s Heavenly Bed, uplifting renewal at the Heavenly Spa by Westin healthy and delicious dining with oceanfront settings and Westin Kids Club. Lush gardens and cascading waterfalls provide the perfect backdrop for an island wedding. It is the place Where Heaven and Aloha Meet.
Location
Kaanapali - BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Daily Resort Charge and Inclusions
. Lei Greeting for 2 guests upon arrival
. Two Souvenir Water Bottles and Westin Maui Logo Bag upon arrival
. One Time Welcome Cocktail for two
. Daily Beach Yoga
. Daily Shuttle Service with Multiple Route Offerings (Shuttle schedules available from the Front Desk or Concierge team
. Enhanced WiFi access
. Daily Hawaiian Crafts/Hawaiian Programming such as: Language Lessons, Hula Show/Lesson, Bird Handling, Fish Feeding, Ukulele Lessons, etc.
. Complimentary Photo Session with Digital Photo (1 Time Only)
. Access to Game Room – Air Hockey, Table Games (Reservations available on QR Code)
. Added: Daily Chase the Sunset Kava Toast Ceremony for 2
. Removed: Daily Movie Theatre Access (Reservations available on QR Code)
. Removed: Local and toll free calls up to 60 minutes
BonVoy Silver, Gold, Platinum, Titanium and Ambassador level Guests; Daily Rental of guest's Choice of Go-Pro or Binoculars.
Ratings & reviews
TripAdvisor traveler rating
-
Incredible Room with an Unbelievable View!
We stayed in a Premier Suite at the Westin and it was such an amazing experience! The views from the entire room were breathtaking! The first thing we noticed was there was a balcony that connected all of the rooms and had an incredible ocean view! There was also a separate ocean view from the bedroom! The entire staff was extremely friendly and helpful. The housekeeper kept the room super clean to where every square inch—inside and out—felt walkable with bare feet. She knew us by name and greeted us every day. The restaurants and markets were also great, and the resort is steps from Whalers Village, making it a prime location for a vacation! We can’t wait to come back and stay at the Westin!
-
Watch the Receipt/Tip Charge
The food was great and the view breathtaking! Ate at the Mo'olelo Restaurant. Highlights include the lobster rolls, Lanai Hala Kahiki and pineapple caprese. My only complaint is the manner in which they charge customers for the food and drink. We had 6 adults and two small kids. There is a line item "Open Service Charge % 20.00" which I assume to be the tip ($70.20). In bold lettering, the receipt also states **GRATUITY NOT INCLUDED**. Management is either deceitful or inept....I don't know any other options. I was fortunate that my server brought it to my attention as she presented me the bill. I wonder how many people paid double the tip, especially after one too many Mai Tai? The server was Connie B and I appreciate her honesty. Management should address this immediately.
-
Fun family getaway!
My family of 12 stayed in 4 rooms at this property. My husband and I stayed in the Hokupa'a tower and the others stayed at the other. We all enjoyed our stay! While I cannot vouch for the other rooms of my family, I can say that our room in the Hokupa'a tower was sufficient for my husband and I. We liked that there was a sitting area which made the room seem bigger. The bathroom consisted of a walk-in shower, 2 sinks and a wood wall that privatizes the toilet (however no door). Our room had a balcony facing Whaler's Village and ocean view. Housekeeping was daily. All the staff were very friendly and accommodating. Yes, the pools can get very crowded but that is to be expected in these types of resorts. One should definitely make restaurant reservations for dinner if you don't want to wait for an hour. The Lanai can also be crowded at certain times but very convenient when you want a quick snack or drink. As Titanium we were offered free daily breakfast from the Market downstairs and the options were vast. We did not however receive a room upgrade. BUT I do make it a point when in Hawaii to book the room that I want which is typically ocean view. I only hope to get upgraded to ocean front. We tried Ulu Kitchen by Merriman for dinner and it was pretty good. We were frequent diners for lunch @ Hale Moʻolelo and the Mahele Market & Eatery and Starbucks for breakfast. Beware, the Starbucks line is almost always out the door in the early morning. Be sure to go to the various different concierges they have onsite where they will give you a 20% off discount card to the different restaurants onsite. Definitely worth it! Unfortunately sometimes I forgot to break it out. The beach is awesome and the water clear. All-in-all already planning to return next year!
-
Bad customer service, small rooms, and overcrowded pool
This has been the most disappointing Westin experience I’ve ever had, and I’ve visited many Westin resorts. The customer service was subpar, and despite booking an ocean-view room, the space was shockingly cramped—barely enough room beyond the bed, and the bathroom was equally small. To make matters worse, the pool area was consistently overcrowded, making it impossible to relax. We had to go to other properties just to enjoy decent facilities. Definitely not the quality I expect from Westin.
-
Amazing location, amazing hotel!
Great hotel and great location! Wonderful, friendly staff who are very motivated to ensure your stay is absolutely perfect! This trip was a great little getaway and trip of a lifetime with my daughter. The Westin was the hub of our trip for the first few days here. Pools are amazing, beach is beautiful, and the international flair of people staying at the property made the visit very memorable!