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Hotel overview

Situated along legendary Ka‘anapali Beach, The Westin Maui Resort & Spa, Ka’anapali is a picture-perfect tropical escape surrounded by mountains and glittering seas and provides a haven of pure relaxation. The 759-room resort abounds with ways to rejuvenate from the resorts 87,000 square-foot aquatic playground, world-class restaurants, cultured entertainment and thrilling activities.  Shopping at neighboring Whalers Village and championship golf are just steps away. Key resort features designed to provide a blissful balance include in-room comforts such as Westin’s Heavenly Bed, uplifting renewal at the Heavenly Spa by Westin healthy and delicious dining with oceanfront settings and Westin Kids Club. Lush gardens and cascading waterfalls provide the perfect backdrop for an island wedding. It is the place Where Heaven and Aloha Meet.

Location

Kaanapali - Beach
Kahuhuli, HI, USA - Kahului Airport (OGG) : 30 miles
Kapalua, HI, USA - West Maui Airport (JMH) : 4 miles

Property information

Year Built: 1973
Last Renovation: 2013
Accessible rooms: 22
Air conditioned guest rooms: 759
All rooms non-smoking: 759
Floors: 11
Total rooms: 759

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Hotel details

Amenities

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Activities

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Hotel advisories

Advisory A minimum self parking fee of $45 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory A minimum valet parking fee of $50 (plus tax) per room, per night, per vehicle will be charged and collected by the hotel at check-in or check-out. Parking fees are subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due.
Advisory The social space in Ka‘anapali is open to resort guests and community. It features a state-of-the-art arcade, duckpin bowling, Topgolf Swing Suites, and virtual reality stations, offering diverse entertainment options. With over 50 video and arcade games, it ensures fun for all ages. Curated food and beverage offerings make it an ideal spot for friends and family to gather. Designed for both locals and visitors, it provides a unique, engaging experience for meeting, playing, and savoring moments
Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $49 (Plus Taxes) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

General Information:  Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Daily Resort Charge and Inclusions

. Lei Greeting for 2 guests upon arrival 

. Two Souvenir Water Bottles and Westin Maui Logo Bag upon arrival 

. One Time Welcome Cocktail for two 

. Daily Beach Yoga 

. Daily Shuttle Service with Multiple Route Offerings (Shuttle schedules available from the Front Desk or Concierge team 

. Enhanced WiFi access 

. Daily Hawaiian Crafts/Hawaiian Programming such as: Language Lessons, Hula Show/Lesson, Bird Handling, Fish Feeding, Ukulele Lessons, etc. 

. Complimentary Photo Session with Digital Photo (1 Time Only) 

. Access to Game Room – Air Hockey, Table Games (Reservations available on QR Code) 

. Added: Daily Chase the Sunset Kava Toast Ceremony for 2 

. Removed: Daily Movie Theatre Access (Reservations available on QR Code) 

. Removed: Local and toll free calls up to 60 minutes 

BonVoy Silver, Gold, Platinum, Titanium and Ambassador level Guests; Daily Rental of guest's Choice of Go-Pro or Binoculars.
Pet Policy Pets Allowed

Ratings & reviews

TripAdvisor traveler rating

TRI_LOGO_ANCILLARY_4.0 6785 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Incredible Room with an Unbelievable View!

    We stayed in a Premier Suite at the Westin and it was such an amazing experience! The views from the entire room were breathtaking! The first thing we noticed was there was a balcony that connected all of the rooms and had an incredible ocean view! There was also a separate ocean view from the bedroom! The entire staff was extremely friendly and helpful. The housekeeper kept the room super clean to where every square inch—inside and out—felt walkable with bare feet. She knew us by name and greeted us every day. The restaurants and markets were also great, and the resort is steps from Whalers Village, making it a prime location for a vacation! We can’t wait to come back and stay at the Westin!

    May 28, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Watch the Receipt/Tip Charge

    The food was great and the view breathtaking! Ate at the Mo'olelo Restaurant. Highlights include the lobster rolls, Lanai Hala Kahiki and pineapple caprese. My only complaint is the manner in which they charge customers for the food and drink. We had 6 adults and two small kids. There is a line item "Open Service Charge % 20.00" which I assume to be the tip ($70.20). In bold lettering, the receipt also states **GRATUITY NOT INCLUDED**. Management is either deceitful or inept....I don't know any other options. I was fortunate that my server brought it to my attention as she presented me the bill. I wonder how many people paid double the tip, especially after one too many Mai Tai? The server was Connie B and I appreciate her honesty. Management should address this immediately.

    May 26, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fun family getaway!

    My family of 12 stayed in 4 rooms at this property. My husband and I stayed in the Hokupa'a tower and the others stayed at the other. We all enjoyed our stay! While I cannot vouch for the other rooms of my family, I can say that our room in the Hokupa'a tower was sufficient for my husband and I. We liked that there was a sitting area which made the room seem bigger. The bathroom consisted of a walk-in shower, 2 sinks and a wood wall that privatizes the toilet (however no door). Our room had a balcony facing Whaler's Village and ocean view. Housekeeping was daily. All the staff were very friendly and accommodating. Yes, the pools can get very crowded but that is to be expected in these types of resorts. One should definitely make restaurant reservations for dinner if you don't want to wait for an hour. The Lanai can also be crowded at certain times but very convenient when you want a quick snack or drink. As Titanium we were offered free daily breakfast from the Market downstairs and the options were vast. We did not however receive a room upgrade. BUT I do make it a point when in Hawaii to book the room that I want which is typically ocean view. I only hope to get upgraded to ocean front. We tried Ulu Kitchen by Merriman for dinner and it was pretty good. We were frequent diners for lunch @ Hale Moʻolelo and the Mahele Market & Eatery and Starbucks for breakfast. Beware, the Starbucks line is almost always out the door in the early morning. Be sure to go to the various different concierges they have onsite where they will give you a 20% off discount card to the different restaurants onsite. Definitely worth it! Unfortunately sometimes I forgot to break it out. The beach is awesome and the water clear. All-in-all already planning to return next year!

    May 19, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Bad customer service, small rooms, and overcrowded pool

    This has been the most disappointing Westin experience I’ve ever had, and I’ve visited many Westin resorts. The customer service was subpar, and despite booking an ocean-view room, the space was shockingly cramped—barely enough room beyond the bed, and the bathroom was equally small. To make matters worse, the pool area was consistently overcrowded, making it impossible to relax. We had to go to other properties just to enjoy decent facilities. Definitely not the quality I expect from Westin.

    May 15, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing location, amazing hotel!

    Great hotel and great location! Wonderful, friendly staff who are very motivated to ensure your stay is absolutely perfect! This trip was a great little getaway and trip of a lifetime with my daughter. The Westin was the hub of our trip for the first few days here. Pools are amazing, beach is beautiful, and the international flair of people staying at the property made the visit very memorable!

    May 14, 2025