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TripAdvisor traveler rating1696 reviews
Me and everyone I stayed with loved the friendly staff and great service!
Me and everyone I stayed with loved the friendly staff and great service! Some of the staff were not very helpful, but it was likely due to the two gentlemen who didn't speak very good English, which we did not give them a hard time for. I hope most people who read these reviews and who may experience these gentlemen are understanding to them. It's never alright to judge someone because they don't completely understand your language. Please, give them the benefit of the doubt. One last mention: loved the fitness room.
Rooms were very nice but hotel was too crowded
We stayed during a huge percussion conference and during the Bands Of America marching band contest. The hotel was too crowded the entire time and there was no room to walk thru the lobby area at night. I visited the hotel restaurant. Nourish for breakfast and the waiter was very rude - I asked to sit at a table by the window by myself and he was rude but allowed me to sit there - his tip reflected his attitude. The rooms were very nice and the valet service was awesome! I enjoyed the under ground parking area and easy access to the hotel by elevator from the garage area. The hotel is very close to all great places to eat and drink and easily in walking distance to the convention center.
Excellent food and beverage staff!
My family and i stayed at the Westing for spring break, the restaurant and the room service was great!! We had two kids with us and the restaurant staff was so nice and accommodating to us!! Will definitely stay here again!
Great rooms and a awesome vibe. Annie Miller especially gave us excellent service!! They were able to accommodate us with the many requests that we had which was very appreciative. Thank you to the Westin!
Good location, helpful staff
The location is between the state capitol and the convention center, so it's very convenient. It's about a half mile from Banker's Life Fieldhouse and also walkable to Lucan Oil Stadium. The rooms are nice, beds are comfortable, and heat/ac works well. My only problem with the room is that the shower fixtures were modern but the shower/tub is old so you end up getting water all over the floor. The bathrooms could use a more complete update.