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TripAdvisor traveler rating728 reviews
Not your typical Westin
Before booking make sure you understand that this is not a typical Westin. It is from years ago and is a historic site, limiting what they can do. However they have not even tried to keep the hotel modern. Bathrooms have no fan, so shower once and it stays damp. Walls are paper thin, I could hear the woman next door talking on the phone. Parking is very expensive, but the Valet is good. Rooms are clean just out of date even for the boundaries that they have. If you like an old time feel, decent hotel. If you like a normal Westin or Marriott not for you
Good clean hotel, very expensive parking
This hotel is very historic and well kept! Love the history and everything else about it. My room was relatively small, but was good enough for me! The reason for the 3 star is because the parking. I know it’s downtown Columbus, but it was such a hassle having to spend 30 bucks a night for parking. Costed 60 bucks to park for just to stay for 35 hours.
Love this Place!
I have stayed here several times over the years and it never disappoints me. I am a Titanium Rewards member and the front desk was super. Raichelle listed all my options as a member. She provided my upgrade and my complimentary gift. She was wonderful.Our room was wonderful, it was a suite. We used valet for our car. They were very fast as our car was always waiting for us by the time we got to the door as we would call from our room. This is an older Hotel but it has a lot of character. This is our go to Hotel when we visit Columbus.
Different. Enjoyed the room
Spending 150+ nights on the road a year it’s nice to stay in something different. My room on 6th floor wasn’t overly huge. It was quaint. The bathroom had a nice rain shower head in it with quick hot water. TV was right there on the wall at foot of bed and not in some odd location. I appreciated all that the amenities offered. I do wish one thing though, might seem a little contradictory, but some hotels have fresh fruit out for your enjoyment. That’s a great snack. And also, I wish they had drink machines on the upper floors to grab that morning caffeine.
The hotel is NOT like a normal Westin! We had a shoe box room. No thank you for being gold at check in, no complimentary upgrade. Asked for top floor, corner room. Received a low level room right next to the elevator. Woke up all night as people were so loud and walls are paper thin. The design is nice and love older hotels but this one is not done right. We barely had room to move around the bed in our room! And $30 parking in Columbus? We have stayed in bigger rooms for less in NYC. Will never stay here again.