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Great
Last weekend, I had an excellent experience with a valet service that completely exceeded my expectations. Upon arriving at the restaurant, a well-dressed valet greeted me with a warm smile and immediately opened my car door. He was polite, professional, and quickly handed me a numbered ticket, reassuring me that my car would be parked securely and returned promptly when needed. What stood out most was how smoothly the whole process was managed, even though the valet area was busy. The team worked efficiently, directing traffic and maintaining a calm atmosphere. I didn’t have to wait long either. When I requested my car after dinner, it was brought to the front within just a few minutes. The valet even remembered which car was mine before I handed over my ticket, which made the experience feel personal and attentive. My car was returned in perfect condition, with the seat and mirrors untouched. The valet offered to help me with my door and wished me a good evening. The service was friendly, respectful, and made the night feel a little more special. It’s rare to encounter service that’s both fast and thoughtful, but this valet team definitely delivered.
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A relaxing weekend getaway in St.Petersburg. Luxe Adventure Tours loves the Vinoy!
We spent a lovely weekend at the Vinoy Resort. They accommodated us with an early check-in and a late check-out. A very kind touch. The room was lovely and quiet. The staff was very professional and helpful. The resort is beautiful and the pool and restaurants were great. LAT approved!
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The Ultimate Hotel Experience
It’s hard to nail down one best part of the stay. It was a "staycation" away from Tampa for my birthday and everything from the room, to the staff, to the amenities were top notch. Our room was enourmous and we loved having the bathroom around a corner and down a short hall from the bedroom. The room was very wel appointed and had excellent enterainment connectivity right through the existins TV set up. We did the pool on SAT and Emma, a young woman at the pool reception area took care of me and talked to me and treated me like we’d been friends forever. She helped my wife and I get set up and helped us with any and all wuetions and requests without batting an eye. We had an amazing lunch at the Pool bar Parasol and Shannon took care of us quickly, was very kind and quick to get us water refills on the sweltering day. We ate at Elliott Aster on SAT night and out waiter Chris was exceptional, he even brought out a little marscopone birthday treat. Great food, great service, which for only be open for 4 days was really amazing. I also spoke to Gabe from the Chicago-based restaurant group in charge of the restaurant. Great guy. On Friday night we tried to get a little mold of the hotel made at a vending machine to commemorate our visit.the machine wasn’t working properly, but a very sweet man from the front desk helped us and brought us the mold the next evening, that’s service.i didn’t catch his name, but he was a nice oler gentleman of Asian descent in glasses. On SUN the pool manager, Chris helped us out and got us set up as the pool was opening, we were leaving later on in the AM. We just wanted to get in one last hurrah at the pool. Another personable, great guy, who wasn’t just going through the motions. Lotties, the coffee shop in the lobby was also amazing nd the staff was quick and helpful. This was our first time staying here. We will be back.
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Perfect Evening at the Vinoy
My husband and I live less than an hour away from the Vinoy and come for weekend staycations. We were able to check in early. The remodel of the room in the historic building is beautiful. We headed to Paul’s Landing for lunch and a cocktail. As other reviewers have mentioned, service takes awhile. There was just 1 bartender. After an afternoon around town we returned for a nightcap on the front patio bar. Service here was quick and friendly. Each employee we passed greeted us with a smile. We look forward to our next stay. Great job Vinoy!
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No service to speak of and moldy rooms
We came to the Vinoy for a long weekend expecting a really wonderful experience, but we’re sorely disappointed. The hotel itself is really cute and it’s historic. However, when we were brought to our suite, the moldy smell overwhelmed us as well as the bellhop! I called right away to see if they could move us to another room even a non-suite, but I was told to call back in the morning because they had no rooms. Of course in the morning they also were “booked up” so we had to live with the mold the entire weekend. The lucky thing was that the bedroom wasn’t nearly as musty as the living area. We had to leave the balcony door open while in the room because it was just so nasty. They did offer to send engineering and ”spray the room” but we declined because I don’t want to smell some other odor on top of the mold. By the way, this was room 624. The other disappointment was the view. It was the view of the wall housing the restaurant. The pool was very nice and the service was good but not five star. We only had a quick lunch at Paul’s Landing and that was OK although the portions were super small. We’re happy to check out this morning and give our sinuses a chance to clear out.