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128 reviews
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Jul 31, 2025"I can't make the pool any bigger"
We have previously stayed at a Marriott Autograph Hotel (Mauna Kea). We have previously stayed (multiple times) at St. Pete's other pink hotel, the Don Cesar. They are two of our all-time favorite hotels. So we were sure the Vinoy was going to be another slamdunk experience. We were wrong. We arrived on a Saturday after a three hour flight. I had a medical consult the following Monday, and I was very apprehensive about it. My husband had had a stressful work week leading up to our trip. Our goal for the afternoon, at least, was to relax at the pool. When we arrived at the pool around 3, the pool itself, -- as well as the entire pool deck -- was extremely crowded. We were told there would be an hour wait for a lounge chair and to put our name in. We were very surprised (and very grateful that we did not have excited kids with us who would not get the hour wait concept). When my husband expressed incredulity to the manager on duty, George, the response he got was "well, I can't make the pool any bigger." Unfortunately, this was the level of hospitality we encountered pretty much our entire time there. With a few exceptions (Emma at the pool, the concierge), almost no one we encountered at the front desk, at Lottie, or at the breakfast buffet was interested in going the extra mile, or even just expressing emotion and enthusiasm. We were scratching our heads: what was with this place? We love St. Pete, and we very much wanted to love the Vinoy. The setting is perfect, the hotel's history is so interesting, the property has a range of restaurants, and so on. My medical consult resulted in the need to return to St. Pete several more times. How I wish we had a better experience at the Vinoy so we could consider it for future stays. (And as far as the pool situation, had we known in advance -- like when we were checking in, a "just so you know, the pool can get very crowded on weekends" would have gone far in managing our expectations).
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Jul 28, 2025Still Amazing 15 years later…
We visited family around Saint Pete’s area and stayed at the Vinoy for a night. After 15 years, still a great hotel. The pier area has great establishments. The area restaurants look awesome but we didn’t have time to check them out. The customer service was top notch. Glad to stop by and experience the Vinoy again!
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Jul 23, 2025Not worth the $$$. Moldy.
My wife and I frequent the St. Pete area. We live in West Palm, I'm a pilot and fly us over for weekends. For my wife's birthday this year, I wanted to stay somewhere really nice. Unfortunately, there were too many negative things about the Vinoy that will prevent us from returning. - They charge $12.95/day for internet access. This is a $500+ per night property, and properties going for half this include free Wi-Fi. It's a shameful money grab. - The shower door track had mold/mildew (see photos) and the room smelled musty. Nasty. - During check-in we were told we would receive complimentary tickets to The Dali museum, which was the main attraction my wife wanted to see. They did give us tickets. However, it was pretty embarrassing when we approached the counter at The Dali, handed the tickets over and were told these were for a completely different museum (museum of history - see photos). Shelled out the $88 and began the tour. Annoying. - At checkout, there were almost $100 of "valet" charges on our bill. We didn't even have a car with us! - The view in the room was terrible. Basically looking at the delivery area and rooftop A/C units.
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Jul 03, 2025
All around amazing!
Our experience at The Vinoy was incredible! From the moment we walked in to the moment we walked out, it was a magical experience! Special shout out to Elie for showing us the historical sides of the hotel and going out of his way to make sure we saw every part, to Joseph at the coffee shop for his outstanding customer service to Jared at the pool bar who made sure that we only had the best poolside bar drink and food experiences. The room was comfortable, the hotel is beautiful, and we look forward to coming back! Definitely recommend having a drink at Elliot Aster’s and out on the Veranda and by the pool! Staff was wonderful everywhere!
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Jun 04, 2025
Great
Last weekend, I had an excellent experience with a valet service that completely exceeded my expectations. Upon arriving at the restaurant, a well-dressed valet greeted me with a warm smile and immediately opened my car door. He was polite, professional, and quickly handed me a numbered ticket, reassuring me that my car would be parked securely and returned promptly when needed. What stood out most was how smoothly the whole process was managed, even though the valet area was busy. The team worked efficiently, directing traffic and maintaining a calm atmosphere. I didn’t have to wait long either. When I requested my car after dinner, it was brought to the front within just a few minutes. The valet even remembered which car was mine before I handed over my ticket, which made the experience feel personal and attentive. My car was returned in perfect condition, with the seat and mirrors untouched. The valet offered to help me with my door and wished me a good evening. The service was friendly, respectful, and made the night feel a little more special. It’s rare to encounter service that’s both fast and thoughtful, but this valet team definitely delivered.