TripAdvisor traveler ratingbased on 498 reviews
Valet parking; 1st car $20 per night, 2nd car $25 per night
LocationBreckenridge - Slopeside
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General policies & fine print
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
General Information: Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
- Business Services
- Wireless Internet
- Local and Toll Free Phone Calls
- Water on the Rocks
- In Room Coffee
- Valet Services
- Bell Services
- Daily Housekeeping Services
- Lobby Coffee
- In Town Shuttle
- Recyclable Grocery Bag
- Doggie Gift Bags
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Parking: 1st car is complimentary and additional cars are $40 per night.
Note: Hotel must be made aware of late check-ins. Arrivals after midnight are subject to cancellation and subject to FULL STAY penalties.
*Non-U.S. Domestic Bookings - Taxes and fees are included in your vacation price. *
Ratings & reviews
TripAdvisor traveler rating498 reviews
Terrible communication, no parking, no A/C
There was a different property you had to check in at but they don't tell you this until you get to the front desk and read a small sign. Was never notified of this in any booking confirmation. That wasted an hour itself. They don't have enough parking (although it's advertised as part of the rate) so they put you in an overflow dirt construction lot. It was full due to a craft fair (all of the vendors, excess ski buses, etc were already taking up the area). Finally get to the room and it's 82 degrees inside, no A/C and the window only opens about 4 inches. They will, however, bring you a small box fan. With the cool nights and the fan I was able to get it cooled down to about 76 degrees. I would not stay at this resort again. Nice scenary in Breck though....
Had to come out to Colorado for a wedding. This whole state is garbage. The pics on the company website look incredible. The place is a total dump. Bait & Switch! The whole town is a flea market, dump. Now I remember why I vowed not to come up to the mountains 25 years ago. I heard this state was swimming in cash from all the weed they've been selling. None of it came to Breckenridge. This is a time capsule from the 1990s. Totally outdated. If another friend asks me to come to a wedding in Colorado, we won't be friends any longer.
Week stay at The Village
Based upon the pictures we saw when we made reservations, the suite was disappointing. The decor is 1980’s. Looks like it needs a new do. Curtains, wall decor, sofa, table, bedroom all had old decor. The bathroom and kitchen were the only updated rooms. We had been given only one towel and one roll of toilet paper for our week stay. Our parking the first day was not available and had to wait an hour in the lobby to get a temporary place to park for the first night. The outside pool was closed. Most of the shops in the Village were shut down. This place is across the street from all the business attractions. Traffic was horrible. Everyone abided in the mandated mask wearing, which was great.
Heaven is a place on earth
The people are incredibly nice, theres live music 52 attractions just with-in a .3 mile radius and even with the pendemic its still thriving and they are strict towards the masks and sanitization laws. Even though its july and skiing is closed they still do the lift rides up the mountain everywhere you turn there are like 3 stores in every nook and cranny in the streets, heaven is a place on earth.😄
Terrible Customer Service
Travel was booked as part of a work trip. A week before the stay our company cancelled all travel to keep its employees safe due to the Coronavirus. We immediately contacted the hotel directly and were given the run around, given phone numbers that did not work and hung up on while waiting in que to speak to someone. After an hour of work on it on my husbands part I took over and worked on this and was on the phone for 2 1/2 hours. Reservations gave me three different numbers to call. When we finally got through to someone named Riley he was very rude and told me they are not making exceptions to their cancellation policy and plan to charge us $650. This is terrible business. For the 2 1/2 hours and the poor service I should have been offered a refund. I was told I would receive a call back from a manager and of course that never happened. Now I am on the phone again with them trying to resolve this and it has been 2 hours and 11 minutes of which I was on hold for 1 hour and 56 minutes of this. Overall I have spent more than 8 hours and been given the run around given 5 different phone numbers to call, spoke with the Manager of the hotel Steven who said he was not able to help me that reservations had to handle this which again shows poor leadership. For the time alone you think they would have offered a refund. Absolutely disgusting company and they will never have our business when we travel to Colorado.