Hotel overview

Combining luxurious accommodations with warm, personalized service and a great location, this upscale, adults-only resort is an ideal choice for your next romantic getaway. Designed for relaxation, polished beachfront suites feature a double Jacuzzi, a pillow menu and Royal Bedding®, Royal Concierge Service® and a private terrace, while gourmet dining options and the full-service European spa provide the ideal setting for relaxation and fun.

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 60 miles

Property information

Year Built: 2012
Floors: 4
Suites: 513

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

This property offers numerous activities.
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Hotel advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General policies & fine print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

Transfer Policy: A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information: Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

  • 5.0 star tripadvisor rating
    Amazing food and seevice

    Excellent food and service. Best meal yet at the resort. We ordered teppanyaki and the meats and veggies and sauce were phenomenal. The sushi was also very fresh and delicious. Very attentive and helpful servers as well!

    Sep 20, 2020
  • 5.0 star tripadvisor rating
    Engagement

    Marco & Jorge are the most amazing waiters @ Chef’s plate! Will remember you for multiple nights & remember what you do & don’t like. They are AMAZING! Rigoberto &amelia from the cafe. Erik & Jorge @ the pool. Fernando is the most perfect cabana host ever! Sergio was amazing letting my now fiancé propose to me!

    Sep 20, 2020
  • 5.0 star tripadvisor rating
    Dinner at Chef Table

    Kevin, Marco and Carlos we’re amazing. Service was amazing and the food was amazing too. The shrimp was delicious and the waiters were very accommodating with dietary preferences. The welcome cocktail was also amazing.

    Sep 20, 2020
  • 5.0 star tripadvisor rating
    Vacation

    Fonzie was our bartender and did an amazing job creating drinks based on what you like. He made 3 different spicy drinks all very different all delicious! He is a great mixologist dancing behind the bar as he is making unique drinks for guest.

    Sep 20, 2020
  • 5.0 star tripadvisor rating
    Chefs Plate

    Marco's, Kevin and company are amazing! Excellent service and food.this was one of the highlights of our trip. The food and atmosphere is amazing. Hands down the best lobster tail I have ever eaten. I highly recommend this place!

    Sep 20, 2020