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Hotel overview
Location
Paradise Island - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card -
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
9546 reviews
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Nov 28, 2023Thanksgiving get together
Met up with family at the resort to celebrate Thanksgiving. Everyone had a great time and the weather was outstanding. All the meals were fantastic with a lot of different cuisines to choose from. Very busy do to a tournament that was going on but everything hummed along nicely.
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Nov 26, 2023
The most incredible resort I've ever visited
There's no words to describe this place. I've seen videos and pictures online, but in person it's 1000 times better. I've been to a lot of amazing resorts around the world and I would have to say this takes the cake!
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Nov 26, 2023Tip Fatigue
Property and rooms were all fine for our trip. Unfortunately we all experienced tip fatigue. Tips are automatically applied for any and all purchases you make on the property. Even the convenience store. On top of that, the service staff will aggressively “help” you as they also are in search of a tip. For example, the bell and valet service people will try taking your luggage from you without asking if you need help first. At first it seems helpful, but then after you experience similar behaviors all across the property you kind of get turned off by it.
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Nov 25, 2023Better than Cabo but food just ok
First trip to the Bahamas and the resort area was in good shape. Like Cabo the surrounding town is a mix of shabby and nice. The food was underwhelming. It is bad when room service and Shake Shack were the best food that we ate on the trip.
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Nov 25, 2023Theives
On returning home I discovered that my cc had been charged for something that was not on my bill nor did it pertain to me. I have contacted QA both via email and telephone with no resolution (as yet) . I feel betrayed that such a well thought after and busy resort allows this sort of thing to happen. My accommodation was also changed following booking with no reason given . I would have cancelled the whole vacation but I had already paid for the flights . All in all it was not a pleasant stay