TripAdvisor traveler ratingbased on 505 reviews
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General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
- Room taxes are included in vacation price
- Minimum night stay restrictions may apply
- Reservation changes may not be permitted unless authorized by the hotel
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
• In-room wireless internet access
• Daily Morning Yoga
• Unlimited local, long-distance (US) phone calls
• Tennis Court and Equipment Rental (one hour daily and reservations required)
• Bicycle Rental (two hours daily)
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating505 reviews
I'm so glad I saved my Bonvoy points for this!
I've been sitting on Bonvoy points for a very long time for a special occasion. For a birthday spring getaway & first time trip to Phoenix/Scottsdale, this was the best choice I had made! Loved the view of Camel Back mountain from the breakfast and outdoor/pool area. My mother and I had a two double-bed room facing the golf course, and it was plenty spacious for us both. We loved our patio overlooking the golf course fountain...beautiful sunrise/sunset views of the area & you can hear the birds chirping in the spring. Thank you to the staff for helping me celebrate my birthday and make the experience an ease...from my gift, turn down service, coordinating activities like Golf Cart Safari (highly recommend!), and transport to the mall. Don't forget to take advantage of dinner reservations, canyon suites private pool, cactus garden and spa access.
A Special Place
We have stayed in many nice places over the years, but The Canyon Suites provides an experience that is head and shoulders above the rest. The difference is the staff. They make every effort to ensure guests have a relaxing experience. The rooms are lovely and the location beautiful. Stay as long as you can because you won’t want to leave!
Our family had the pleasure of staying at the Canyon Suites for 3 nights before Thanksgiving. We had one of the best experiences we have ever had (and we have visited lots of hotels and resorts). The room and patio - spacious and luxurious. The grounds - meticulously maintained. The pool - kids were in heaven. The food - top notch! From pool-side drinks pool...to Mowry & Cotton and then the best happy hour margarita at The Tavern. The breakfast served in the Canyon Suites lobby was one of the highlights (also great coffee machine). Game room / fitness with Pelotons / golf / tennis - what else do you need! Now for the staff. WoW! Everyone we encountered was friendly, gracious, and accommodating. Patrick (door), Jeanette (Tavern), and the AM breakfast woman (I am forgetting her name) were fantastic. We loved it so much we have already rebooked for the last weekend in February! Can’t wait to return. See you again soon and thank you for making our Thanksgiving break one of the best!!
After having stayed at some of the world's finest hotels, I was surprised to find The Canyon Suites At The Phoenician at the very top of my list. Everything about this hotel was flawless, but what really stood out was the service. They do not know how to say no here. After having recently spending twice the per capita GDP at Four Seasons Wailea, only to be constantly disappointed, it was bewildering to find such attentive and prompt service at such an affordable property. The cherry on this sundae is when my wife left a large Chanel tote that happened to contain four Chanel bags and several pairs of designer glasses and jewelry. Not only did housekeeping promptly scoop it up and leave it with the front desk, but the front desk manager quickly transported it to security. There was a tremendous amount of value in that bag and it was returned to us completely intact. I'm can't wait to get back to The Canyon Suites. It is truly among the best in the world.
Special Babymoon Destination
My husband and I chose to spend our “babymoon” at the Canyon Suites, and it was truly the best, most memorable experience. This is the place to stay for celebrating a special occasion. We found that the staff made it feel authentic and personalized. At check in, we met Kate, who was genuinely excited to learn that we were expecting and planned to have our gender reveal cake delivered to the resort from an offsite bakery. Kate went out of her way to call the bakery and ensure the delivery was coming to the canyon suites lobby and not to be confused with the Phoenician. She also organized the most thoughtful babymoon themed amenity to be sent to our room - a chilled bottle of Martinelli’s (sparkling apple cider), a cute desert themed baby book, and a plush cactus baby toy. We loved the vibe of staying at the more boutique and intimate resort while having access to all the amenities of the large Phoenician property. The bellman were so nice and they always offered golf carts to shuttle us to the Phoenician main lobby, the newly renovated spa, and the fitness center. We also took advantage of the complimentary car service a few nights going out to dinner in Scottsdale. The poolside service was excellent, and we learned certain staff members have been with the Phoenician for several decades. The daily breakfast was also a highlight and it took place in the beautiful main lobby where the bar area is located. Great variety of offerings and again, the breakfast staff were so nice. Also - the bar was fantastic and the bartender was happy to experiment with making me a mint julep mocktail during the Kentucky Derby. Overall, we had such a wonderful experience staying at the Canyon Suites, we even extended our stay one extra night. Having lived in Phoenix for seven years, I was only aware of the Phoenician as a large resort, and not this boutique property situated within. It is a newly discovered hidden gem for us and we certainly plan to return one day with our new baby girl :)