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Hotel overview
Location
Las Vegas - StripProperty information
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Hotel details
Hotel advisories
General policies & fine print
Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Room taxes are included in vacation price.
Resort Fee- A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed fee inclusions:
• Access for two to the fitness facility within the Canyon Ranch Spa + Fitness
• In-suite internet access (Wi-Fi or Ethernet)
• Boarding pass printing
• Unlimited local and toll-free calls
• Access to thousands of top newspapers and magazines using PressReader app while connected as guest to Venetian or Palazzo Wi-Fi.
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions upon guest check-in.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 05Feb15 - 31Dec50
- No Show Penalty: 1 Night Applies: Sunday - Saturday 05Feb15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
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Pretty amazing
Fabulous service and an amazing room - with a view! A truly once in a lifetime experience. Everything was perfect - from the warm welcome to the sad farewell.
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The Sphere View
Very exceptional view of the sphere if you’re getting Sphere view. Bed and pillows are very cozy. But the snack bar is very sensitive even if you just bump it by accident it will charge you accidentally, so keep an eye on the charges.
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Smelly room coming from the AC vents.
Room had a very strong perfume odor. At some point there smell turned into cigarette smoke and at one point it smelled like an animal was decaying. Not a very good room to get rest.
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The Palazzo at The Venetian.
The Palazzo suites are beautiful! Sunken-in living room overlooking a wonderful view of Las Vegas, bath tub and shower with tiled floors, three TV monitors and comfortable beds. Good security requiring your room key to access guest floors and excellent ventilation throughout the casino! You won’t smell like an ashtray returning to your room. Every type of food venue you desire from obviously Italian, Japanese, Mexican, Chinese, American and don’t forget the gelato. Our host is always great and I look forward to our next visit!
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Not the Best
We arrived around noon. We realize check-in is not until 3pm. We were waiting for a room with a sphere view on the 42nd floor. Front desk knew the room number, etc. We patiently waited and were told Housekeeping was running behind on 6-11. We checked back at 3pm, 3:30pm. We were also patiently waiting at the Grand Luxe for 3 hrs. - I went to the front desk because we wanted to charge the lunch to our room. The front desk person told me to go back to the Grand Luxe - have them call the front desk & they could take care of the room charge. The staff at the Grand Luxe said that wasn't possible because we have to have an assigned room number, they no longer could do this. So we continued to wait, wait, wait. FINALLY AT 6PM - I went ahead & paid for the lunch tab with my credit card. I sent my husband to the front desk. He was told - "we" texted you - he advised no - So we were put on a lower floor - 35, in room #35817. Huge inconvenience to have to wait this long. Totally unacceptable. When we got to our room - I did speak with the Front Desk Mgr. - he apologized & comp'd us $100 towards food. Also when we got to the room - there was an overwhelming smell of bleach or chemicals. Our eyes were burning. And the room was FREEZING. Housekeeping had set the thermostat to 59 degrees, on cool, fan on high. It was like walking into a freezer. We adjusted the temperature to a "normal" setting. 70-71 degrees. The Front Desk Mgr. said he would have housekeeping come to our room - no one ever showed up. We waited until almost 11pm. I called Housekeeping the next day, Thursday and they said they would have someone come - no one ever came. Very poor customer service.