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4000 reviews
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Apr 22, 2025Treated us like scum
First of all from the minute, we drove up to the vallet It was very unorganized. It took a very long time for them to get to our car. Then they were gonna get our luggage, but it took so long we just got our bags ourselves. And The valet staff basically looked like a bunch of burnouts wandering around the valet area not really knowing what was going on. Then I asked the valet guy where an ATM was. He said he didn’t know even though he works in the hotel. I went up to the lobby and asked them where an ATM was and they told me right by the lobby. There’s no communication between the staff in the hotel. So we go to check in. They say they have to go and inspect the room to make sure it’s properly clean before letting us in. Have you ever heard of this before staying at a hotel???? Generally, that’s what you do BEFORE The guests arrive. And we got to the hotel at like 5 o’clock. So there’s plenty of time for the room to be clean. But the biggest thing that pissed me off was my wife and I ordered a bottle of champagne. Then we ordered another. It never came. We called 30 minutes later. They said they wouldn’t bring it because we seemed intoxicated. We had one bottle of champagne between two people. That is not enough to get two adults intoxicated. Plus, I’ve stayed at luxury hotels all around this world And they will bring up our room service and alcohol even if we are totally intoxicated. I’m paying $1000 for a suite here. I expect to be treated well and not like a child. This is the worst hotel I’ve ever stayed in, and Portland is a bleak dump anyway so don’t come here unless you need to.
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Apr 20, 2025Solid Bet!
Cruz did so much to help us plan and adapt our trip. Hard to get reservations! Kept us safe! Highlighted specific things based on our preferences. Fantastic job! We like the hotel security. Quiet room which Cruz ensured. Great snacks upon arrival. We will be back!!!!
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Apr 15, 2025
Experience at the Nines Portland
excellent experience, having stayed at the Nines on numerous occasions. The concierge folks were extremely helpful and accommodating. I recommend the restaurant on the 8th floor. Excellent food and super efficient and polite staff. The Management are extremely helpful.
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Apr 11, 2025
Yes to the Nines
Everything was really great - ideal location for exploring food & art , shopping or just wandering around downtown. Wonderful dinner at Urban Farmer. Acoustic entertainment was happening in spacious common area where you can chill out in between excursions. Attentive and helpful service from the reception and bar staff, and valet. All around we had an absolutely lovely weekend stay in Portland at the Nines.
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Apr 10, 2025
Definitely worth a visit!
Lovely property, perfect location, excellent on site,-food, and attentive/delightful staff… What’s not to like? I wish I wasn’t there for work so I could have spent more time exploring the hotel and taking advantage of activities!