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Hotel overview
facilities and the gracious spirit of Northern California's renowned wine country. Enjoy the artisan-inspired cuisine of Carneros and visit award-winning wineries and vineyards located nearby.
Location
Sonoma CountyProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – Mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out.
Hotel Mandatory hotel imposed resort fee inclusions:
In-room bottled water replenished daily
Complimentary local calls
Complimentary enhanced Wi-Fi throughout the hotel ***
*** (Complimentary Wi-Fi does not apply to meeting space)
Resort Transportation to and from Sonoma Plaza
Daily Sangria offering from Bean & Bottle Coffee & Wine Bar (2 per room)
Daily Yoga classes
Daily nature hikes
Nightly wine tasting with local wine producers
The above list may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
315 reviews
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Oct 10, 2024First-class
Very lovely place, inside and outside. The cottage room was excellent, with a large walk-in shower and an outdoor sitting area. Plenty of self-parking. Enjoyable wine tasting in the afternoon, and we spent lots of time at the pool (it was in the 90s). Didn't leave the property for the 24-hour stay. Wit & Wisdom, on property, was excellent, and enjoyed the breakfast room as well.
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Sep 25, 2024A property is only as "great" as the people running it and this staff is horrible!
I'm saddened to see many of the same complaints from others that I have today. This "Upscale" Marriott property just simply does not rise to the standards and expectations we've known Marriott properties to have. The staff is a huge reason why! Unprofessional attire by most - would expect uniforms or required colors to be worn so guests could identify staff more easily. As the wedding couple, we were not given the room upgrade we requested bc we were told "it wasn't available" yet one of our guests got upgraded to the room we requested. Strange yet attention to detail lacked across the board. From using the property's event coordinator to paying our final bill A MONTH AFTER THE EVENT, our stay was absolutely subpar. Overcharging, not charging for items, staff arguing about the wine machine having wine in the bottles when the bottle was clearly empty or not dispensing, daily wine tasting - vendors ran out 3 of the 4 days we were in attendance, slow service in hotel restaurant, overpriced drinks and food. Room lacked storage for clothing - we had to use the bedside table drawers for our things. There is plenty of room for a dresser in all the rooms we saw so hopefully this can be a quick fix for this property. Again, the staff really disappointed us at this property. I asked for a room to put some flowers together in vases with a couple girlfriends for my wedding and was told "they were all being used and there was no area except for outside to do this." Mind you, it was 86 degrees outside and I was putting together fresh floral arrangements for the next day. They never would have lasted had we been outside. AND, like so many other reviews said, the hotel was not packed nor were all the conference rooms booked. The effort to go above and beyond for a bride to be having her wedding on property was non-existent. The staff had no idea a wedding was even taking place or a wedding party was coming in from out of state to attend. I'll spare more minor details. Marriott, please take a deeper look into this property and the management of it. It's only as "great" as the people running it.
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Sep 22, 2024Beautiful property with some noticeable quirks
This is a nice place in so many respects and I might even go back. They do all the big things right. Helpful and friendly staff, cottages are cozy- almost. The furniture and carpet need to be updated and mold in shower, gross. Stains on furniture, fingernails in the carpet in a far corner. I love the autograph collection and normally they do things to the nines. I enjoyed the peace and serenity of property. For the most part everything was clean but some mold and finger nails completely grossed me out. Also they have no towel racks or hooks in the bathroom which I found odd.
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Sep 08, 2024
Lovely Sonoma!
We had the best trip! Beautiful resort, daily coffee and pastries, very accommodating! Family and pet friendly, cottages as well as main hotel, lovely soap/lotion in bathrooms. Only downside is there isn’t really a gift shop. Charming little town not to be missed!
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Sep 03, 2024
Disappointing
The Lodge is a lovely property with hotel rooms and cottages. It has a lot of potential but seems tired and not especially well run. The pool area was not well maintained. Lounges had ripped covers and umbrellas were in need of maintenance. There is no lifeguard or pool attendants. The “casual’ restaurant is in need of training. Service was poor and meal can incorrectly. This was addressed but still annoying. Cottages were clean and ok. The shower has no handles for safety and the tv worked intermittently. These are some of the issues we saw. Nothing of great consequence, but taken all together not what one expects of a property in this price range.