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Hotel overview
Location
Crested Butte - Walk to LiftsProperty information
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Hotel details
Hotel advisories
General policies & fine print
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes and resort fee are included in vacation price.
- Early Departure Penalty: 100% of balance due Applies: Sunday - Saturday 21Jun12 - 31Dec50
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 21Jun12 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating
792 reviews
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Mar 15, 2023Stay away. This place is old and they charge you 3 months after your stay. Fraudulent.
We stayed in a King suite. Location is great and they have a ski valet. The room is old and some of the plugs didn't work. We were going to add a day to our stay with friends for new years and then decided we needed to leave early due to a storm coming so we left 2 days early. We didn't want a refund back for the other night. We understood that. We wanted to cancel the one we just booked hours before. Front desk people were not helpful and said we can't refund you. They can take your money but are apparently not competent enough to refund. They said "dispute it with your credit card" so we did. Got the money back a week later. Now, 3 months later they magically took the money back again. We are on the phone fighting to get our money back now. Don't go to this place. Pick something else.
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Mar 01, 2023The bad reviews are accurate
Look at the bad reviews and believe them. Hot tub was 95f and has always been that way. Rooms are tired. Hallways very noisy. Elevators slow and could be heard in the room. Lodge at Mountaineer Square is infinitely nicer. Even with Epic Pass discount will never stay there again.
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Jan 29, 2023
Disappointed Again
Upon checkin there were no carts to take luggage upstairs. According to the staff they only have six for the entire hotel. No one offered to call housekeeping to check the halls and three of the carts were sitting by the front full of some lovely citizens clothing and gear. Apparently their room wasn’t ready so they went ahead and unloaded and left the front desk to watch it. The three carts were still there at 5 pm. The hot tub is luke warm if that. We were told it was going to be repaired when we stayed her last season. Whatever repair that was made is not working. I asked the front desk before we went to out room if it was actually hot this year and she could not say. However, something is broke and it cannot get any warmer. My fault for not calling in advance. Recommend staying at The Elevation Hotel as they have all the amenities and is right in front of the ski lifts. If you’re just looking for a room for a couple of days and could care less about amenities this is the place for you!
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Nov 28, 2022Great views and a comfortable room. We’re going back again for the summer activities in Crested Butte.
We really enjoyed our stay at the Grand Lodge. The room was clean, and the beds were comfortable. We were able to get a room on the fourth floor with a great view. Talk about ski in and ski out! The lift was a short walk from the lodge front door. We don’t ski, but we were looking for a room that was dog friendly with great views. It’s a short drive into town so it’s no inconvenience to go grab a bite and shop. For the price of the room it was worth it. I’d go back again!
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Oct 15, 2022Nice facility in avery attractive town...
A nice, clean, adequately equipped condo in a gem of a town. Need a few more details, such as a dish scrubber. The welcome touch of coffee, water, tea, etc. was very nice. I liked the single hot plate in lieu of the range. I also like the shampoo, conditioner, body soap, hand soap, body lotion in a good-sized bottle for share, to reduce the environmental waste.