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Hotel overview

Set in the heart of the Crested Butte Mountain base area, and 225 yards from the ski lifts, this hotel provides affordable and convenient access to world-class winter fun. The perfect choice for guests looking to relax. Offering oversized accommodations with beautifully decorated rooms.

Location

Crested Butte - Walk to Lifts
Colorado Springs, CO, USA - Colorado Springs Munic
Denver, CO, USA - Denver International (DEN)
Gunnison, CO, USA - Gunnison County Airport (GUC) : 30 miles
Montrose, CO, USA - Montrose County Airport (MTJ)

Property information

Year Built: 1997
Last Renovation: 2004
Accessible rooms: 11
Floors: 5
Total rooms: 246

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Hotel details

Dining

Dining options are available for this property.
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Amenities

Multiple amenities are available at this hotel.
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Activities

Multiple amenities are available at this hotel.
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Hotel advisories

Advisory The hotel provides housekeeping at check out, Additional services are available for a fee upon guest request at check-in.
Advisory A mandatory Resort Fee of $25 USD (plus tax) per night/stay will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory As of October 1, 2023 Crested Butte Mountain Resort will not be managing the HOA (Home Owners Association) at The Plaza Condominiums. Due to this change, guests staying at any of our Crested Butte condo properties will no longer check in at The Plaza and will now check in at Lodge at Mountaineer Square. The transition will begin on September 20, 2023 with arrivals checking in at LMS starting on that day.

General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies: A major credit card is required upon check-in for incidentals.

Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.

Room taxes and resort fee are included in vacation price.
Pet Policy Pets Allowed
Early Departure Policy:
  • Early Departure Penalty: 100% of balance due Applies: Sunday - Saturday 21Jun12 - 31Dec50
No Show Policy:
  • No Show Penalty: 100% of balance due Applies: Sunday - Saturday 21Jun12 - 31Dec50

Ratings & reviews

TripAdvisor traveler rating

4.0 812 reviews
  • 3.0 star tripadvisor rating
    I’ve Had Better

    Had a corner king suite. Great space, but extremely echo-y. Found someone else’s sock in the TV credenza, so clearly not thoroughly cleaned. No WiFi at all the whole time there (even with the password provided - no networks available!) and when I told the front desk, they all 3 stared blankly at me and said “but we have it on our phones.” No offers to help me connect or investigate, no apologies for the lack of internet for my phone or computer during my stay. Yikes. Embarrassing customer service display on behalf of Vail, tbh.

    Mar 31, 2024
  • 1.0 star tripadvisor rating
    run down, unfriendly staff, no towels at pool, poor wifi

    Most run down hotel I've seen (at any price) in a decade. Broken stuff everywhere except the lobby. Poor wifi. No towels at the pool. Crowded hot tub (midweek!) with lots of 3-6 year old kids. Only low quality french roast coffee in the room. Huge hole in bathroom door. Loud noise in bathroom.

    Mar 29, 2024
  • 1.0 star tripadvisor rating
    Close to lifts and shuttle but run down with dogs barking everywhere.

    The hotel is more and more run down each year we come right as new fees are added. I think this will be our last time. Also beware, BARKING DOGS EVERYWHERE! Front desk shrugs shoulders. “Yeah—lots of people bring their dogs” Those of you with dogs, please don’t leave them unattended and please show some respect to others.

    Mar 20, 2024
  • 1.0 star tripadvisor rating
    2 DAYS...NO HOT WATER!

    Let's start with the most horrendous: No HOT WATER to shower! Why? Well, according to the Grand Lodge...We only have 1 boiler and they are fully booked so usage is overwhelming the system and causing a lack of hot water. This has been going on for 2 days... And it's not just a limited amount of time... We have been trying to get hot water for many hours. Now there are a lot of other issues that I will list but a ski resort not having hot water is unacceptable. Let's look at some other things. Attached are pictures of the drawers. Would you put your clothes in here? We booked a place that's supposed to have kitchen facilities. The kitchen facilities consisted of a small refrigerator and a coffee maker. The layout prevents access from one side of the bed. Vacasa is also useless. Before we checked in on February 11th, they sent a million notifications with useless information and incorrect information. They have been useless in getting anything rectified. They keep saying the right tickets but I don't know what the tickets are for.. because there's never anything that happens from them. Not that this matters, but the decor is circa 1976. When we came in yesterday, the door to the closet was hanging loose. To their credit someone came immediately and fixed it. Perhaps I would have been better off in a hostel! There were other minor issues but why would anyone want to come to a place where they don't have hot water to take a shower

    Feb 12, 2024
  • 4.0 star tripadvisor rating
    Good Option for Families

    This is a nice hotel for ski season. It's located right a very short walk from the ski slopes and they offer a valet for skis just outside the door. The rooms are clean and comfortable and have kitchenettes (at least ours did - a double king room). That saved us time and money in the mornings with breakfast. There is plenty of space for a family. It is a little bit older building and there is some wear in places but it is minor. I would stay here again.

    Jan 21, 2024