Hotel overview

Discover Orlando's Most Convenient Hotel! Located in the Florida Mall just minutes from the Orlando International Airport, this upscale The Florida Hotel & Conference Center, BW Premier Collection® provides the perfect home base for business or leisure. Close to the Orange County Convention Center, Universal Studios® and Walt Disney® World Resort, we are at the center of everything there is to do in Central Florida. Stay with us and immerse yourself in luxury and comfort as our knowledgeable, helpful staff assists you in completing business or enjoying your vacation. Experience our exceptional features that include 511 well-equipped rooms with either a king-size or two queen-size beds, Starbucks®, Cricket's Bar and Marcelo's Bistro are conveniently located in our lobby. We also have state-of-the-art meeting, event and convention facilities, friendly service, an exceptional new business center, heated pool and whirlpool as well as day spa services. You can keep your fitness routine regular with our state-of-the-art Life Fitness facility and we are ranked among the top ten hotels in Orlando by TripAdvisor®. We are connected directly to The Florida Mall® featuring Macy's®, Dillard's, JC Penney®, American Girl®, Crayola Experience®, Apple, Microsoft and over 250 more stores. There is also a Food Court in the mall, as well as many close by restaurants include TGIFridays®, Chili's, Carrabba's Italian Grill®, Buca® di Beppo, Panera Bread®, Miller's Ale House, Carlo's Bake Shop and many more.

Property information

Year Built: 1986
Last Renovation: 2006
Accessible rooms: 17
Floors: 11
Nonsmoking rooms: 511
Suites: 5
Total rooms: 511

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Hotel details


Dining options are available for this property.
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Multiple amenities are available at this hotel.
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This property offers numerous activities.
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General policies & fine print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 18 And Under Are Free In Room With One Paying Adult In Existing Bedding.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 18
Pet Policy Pets Not Allowed

Ratings & reviews

TripAdvisor traveler rating

4.5 7199 reviews
  • 5.0 star tripadvisor rating
    Lovely Hotel and Exceptional Staff!

    I was at your property 3 times in May and cannot say enough about the property. Even though the scope of that was limited due to the pandemic I will say that staff is top notch. They were pleasant and helpful. The food was excellent even with a limited menu. As well the property and rooms were very clean.

    May 28, 2020
  • 5.0 star tripadvisor rating
    Flight attendant

    Great hospitality all staff I have encountered have been very friendly . Glad to know the pool and gym are available to be used for the crew the cree coffee and breakfast sándwiches are a plus to us thank you

    May 27, 2020
  • 5.0 star tripadvisor rating
    Excellent stay.

    This was my first time at this hotel. The customer service was amazing, which included the shuttle driver from the airport, the front desk associate and the bartender. The food was delicious and the rooms were clean. Thank you for an wonderful stay.

    May 14, 2020
  • 5.0 star tripadvisor rating
    Shan P.

    The property was very clean and the staff was extremely friendly. They did everything in their power to ensure my stay was to my satisfaction. The property is attached to a large mall which is fantastic if you have to make any last minute purchases or you’d just like to go for a casual stroll.

    May 13, 2020
  • 5.0 star tripadvisor rating
    Returned My Item

    The staff at this hotel is amazing. They are genuinely friendly. I left an item at the hotel that I have had for 43 years. They called me back within an hour saying it was not in the room. My heart was broken. The next morning I received a call saying they had located it. She went and checked the linen chute. I will be forever grateful for this act of kindness.

    May 13, 2020