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Hotel overview
World-renowned, The Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of this luxury hotel atop Nob Hill coupled with its reputation for impeccable service promises a truly memorable experience during your San Francisco vacation. Each of the San Francisco hotel's spacious guestrooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. Centrally located, this luxury San Francisco hotel is a short cable car trip from the bustling Downtown, Financial District, Union Square and Fisherman's Wharf. In fact, The Fairmont San Francisco hotel is the only spot in San Francisco where each of the City's cable car lines meet.
In addition to its 591 guest rooms and suites this luxury San Francisco hotel offers fine dining with three renowned restaurants and lounges. With a panoramic view of the City and the Bay from high atop Nob Hill, The Fairmont San Francisco hotel presents an unmatched blend of luxurious accommodations, elegant meeting spaces and superb services, which make for an unforgettable stay.
Location
Nob HillProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
5259 reviews
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Jul 12, 2025Beautiful Building, But Everything Else Falls Shockingly Short
I recently stayed at the Fairmont San Francisco, expecting a luxury experience consistent with the Fairmont brand and the Amex Fine Hotels & Resorts program. Instead, my stay was defined by poor management, outdated accommodations, and a disappointing experience that felt like a relentless money grab due to numerous frivolous fees. Upon arrival, my room was underwhelming and severely outdated. Shockingly, I found hairs that clearly didn’t belong to me both in the bathroom and on the bed (photos attached), raising immediate concerns about cleanliness standards. The toilet paper provided was incredibly thin; almost see-through (a very strange and ridiculous way to cut costs), and hot water was temperamental, adding further discomfort to my stay. In-room dining was a particular disappointment. The menu lacked any authentic local options, and the food quality was subpar. The Amex FHR “welcome amenity” felt like an afterthought: just bagged chocolate-covered raisins and a few tiny cookies. It was a missed opportunity to introduce guests to any of the exceptional local bakeries/chocolatiers in San Francisco. The parking fee was absurd even by San Francisco standards; $115 to park my rental car for a single night. Unfortunately, this was just one of several frivolous junk fees that seemed designed purely to inflate my bill. To be fair, the mattress was comfortable, and the staff members I encountered were genuinely kind. However, these positives couldn’t outweigh the overwhelming impression that this hotel is coasting on its storied history, neglecting to uphold basic Fairmont standards. As others have echoed, management appears disengaged, failing even to respond to reviews on this platform. This property could be extraordinary, but currently, it feels more like a museum charging five-star prices without providing five-star service.
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Jul 11, 2025
Speak Up
I asked for the A/C to be fixed and engineering came right away. They told me that did a bypass and my room should cool down in a little bit. I was appreciative and excited as the room felt like a sauna. It did not cool down. The next day I called again and asked for them to look at it and give leave me a message on the room phone that it was fixed and if not what they were going to do to help me. Never received any correspondence from the hotel and it still was not fixed. Highly disappointed with the situation. Three days of a warm room did not make me happy.
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Jul 08, 2025Tonga Room is fantastic- the lobby is dreamy but the rooms need an update.
The pillows were soft, the beds comfortable and the black out shades really worked. and of course, the lobby was as regal and as impressive as ever. The highlight was the Tonga Room for sure- a five-star tiki bar. I was disappointed the bathroom shower had mold and the room was pretty dated though.
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Jul 05, 2025Classic
As a former San Francisco resident, I have always wanted to stay at the Fairmont, a classic icon of the city. I finally got the opportunity last year, just before Thanksgiving. They had put up their gingerbread house in the lobby by then. The lobby, with its marble columns and gilded ceiling, is always iconic but the holiday decorations but it even more special. I asked for a room in the historic building and was given a room with a lovely view of Grace Cathedral. The room had a large window and it was lovely to sit there and watch the rain. I had breakfast daily and dinner one night at the main restaurant. Food was fine, a little overpriced but that is to be expected. Staff were helpful and efficient. Overall, a wonderful stay.
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Jul 04, 2025
A dream stay
I used to live in San Francisco and, as a teen, would often pass by the Fairmont and have always dream of staying there one day. I finally had the chance to experience the magic of the Fairmont San Francisco. The hotel is full of charm and rich in history, and the stay was very comfortable. We booked a bay view room, and the view was simply spectacular. The room itself was comfortable and equipped with everything you would need. Services were excellent — we were always greeted with a smile and felt genuinely welcomed throughout our stay.The hotel is old and the rooms are a bit dated, but that only adds to its character and charm. It was lovely. The location is top notch! We were able to get to anywhere easily (although as you are on top of the hill, walking might not be too easy as you will have to walk back up!) This was a wonderful, memorable stay that lived up to a long-held dream.