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Hotel overview
Location
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Hotel details
Hotel advisories
General policies & fine print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Ratings & reviews
TripAdvisor traveler rating
1810 reviews
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Sep 01, 2022Great Stay
If you want a quiet jungle retreat, stay here. You have access to Fiesta American's property as well. Beautiful rooms with nice patio or balcony. They provide you a basket each morning with coffee, orange juice and muffins. Daily excursions and activities. Edwin, the best server around the pool. Would go back just to visit with Edwin. Food in restaurants is ok. Not great.
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Aug 24, 2022
Jungle Retreat Behind Party City
Would give 4.5 if possible. A boutique hotel located behind the ocean-facing Fiesta Americana in a verdant jungle low-rise structure. While kids are there it generally is quiet and serene. Friendly staff. Note: To get your room key you must endure the pitch of the greeter whose job is to sign you up for a timeshare presentation; this is now becoming standard practice in many places. One restaurant, doing all three meals in an attractive covered open-air space. Lunches changed daily, and always something interesting. Same not true for dinner, with a very limited menu. So, we were forced to use our access to the restaurants at the bigger hotel. That has a buffet at lunch, where you can usually find something, but not dinner, leaving the sit-down restaurants which frankly were not very good. Hence the .5 star demerit. Explorean offers daily soft adventure activities (bike ride or snorkeling) which seemed nice but we had other plans so didn't try.
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Aug 21, 2022Luxurious Retreat In The Mayan Jungle
Nestling snugly behind the Fiesta Americana is The Explorean Cozumel. Delightful thatched cottages with balconies overlooking the tree line; the figs are filled with hummingbirds and iguanas, the latter sunbathing lazily. Fresh coffee and orange juice are delivered to one's door each morning. You awake refreshed from a good night's sleep and sit enjoying the forest whilst sipping a morning cup of joe. And then breakfast, which is delicious Mexican food. There are beers or cocktails aplenty as you rest on a lounger beside the emerald green jungle pool. Perhaps you want a swim? I swam countless lengths in the cooling water, feeling one with nature as I passed beneath the shading canopy of tropical hardwoods. Lunch is always a treat here, dinner an experience. The staff are, to a person, incredibly warm and friendly. At night-time, the lights slung above a path through the forest is delightful. The neighbouring Fiesta Americana doesn't have a beach club at present. There is, however, access to a rocky shore, beneath whose surface are waters teeming with fish and other marine life. The shoreline snorkelling there is great. So is the pool, with a friendly bar where one can sit in the warm water whilst enjoying a pina colada or ice-cold cerveza. The entertainment there is fun, the Explorean's excursions fantastic. Needless to say, El Cielo was the highlight of the week on Cozumel. One last thing, a big shout out to our American fellow guests, whose warmth and friendliness made us feel as though we had known them all our lives. The Explorean was a week of sunshine and luxury. After which, onto the Riu Yucatan for the first time in a quarter of a century...
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Aug 15, 2022
Great Stay at Explorean
The food was fantastic. The setting is ideal. Beautiful rainforest like setting. Easy walk to the beach or a beach club down the road (Bahia de Uvas) The pool at Explorean needs an overhaul. Borderline dangerous with all the broken tiles. Free excursions everyday. The buggy ride and el Cielo were my favorite.
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Aug 09, 2022
Wonderful
This is a beautiful resting place. I had the best experience here and loved the staff. The food was terrific, the service, and the room. I enjoyed all the activities offered and the coffee in the morning basket. Thank you for the memories.