Wish you were here?
LocationLas Vegas - Strip
General policies & fine print
Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. The Cosmopolitan requires a $150 incidental deposit per day.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
•Unlimited local, toll-free, and domestic long-distance telephone calls (all 50 states).
•Fitness Center access (applicable to both centers in the Boulevard and The Chelsea Towers)
•Tennis court access (based on availability)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Room taxes are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Up to 2 dogs per room are allowed.
Dogs must weigh 25 pounds or less each, and be present at time of check-in.
Dogs are only allowed in specific room category (Terrace One Bedroom Fountain View or Terrace Suite).
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet per night) will be charged and collect by the hotel at check-in.
(Subject to change)
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 01Jan15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating1537 reviews
COSMO not what it once was.
It all started when we checked in. It took nearly 1 hour of standing in line to check in. The person that was directing traffic to an open check in desk was less than friendly. The next thing that you need to be aware of, IF YOU LOVE THE SMELL OF WEED THIS IS YOUR PLACE! The stink of weed is everywhere, the hallways, the bars, the casino floor. When we got to our room there was a strange funky smell. When we were in our room we had to leave the sliding glass door open to help with the smell. I was gambling one night and the dealer did not have a name tag on like all the other dealers. I asked his name and he started complaining about the company that cleans their uniforms lost his name tag and that the Cosmo wants to charge him $10 for a new name tag that he never lost and how after he has made the Cosmo millions of dollars over the years he refused to pay the $10. We left a little bag of garbage on top of an ash tray/garbage can by the elevator on our floor that was still there 24 hrs later. Did I mention the WEED smell? Once again it is everywhere in the Cosmo. Upon check out, another nearly 1 hour wait and another terrible person directing traffic. When I got to check out counter there was no "how was your stay" or "how was your room" or even "thanks for staying with us" We have stayed at the Cosmo several time over the years and we will not be back. We did have 2 great meals at Scarpetta and STK. The food and service was top notch.
Falling Out of Love
It’s like Carrie Bradshaw breaking up with NYC. The first time I visited the Cosmo a couple of years ago I was in love and couldn’t wait to come back. When my friend’s said lets escape the COVID blues and head to LAS I knew the place to recommend. This time instead of the Cosmo I loved we were greeted in the hotel lobby with the stench of sewer and and a rude “usher” Yolanda in the check in line. My friends began to walk up to an available reception counter when Yolanda rudely asked them “Did someone call you up, No!” Luckily we got to encounter the hospitality of Marcy next who got us checked in a great price on an upgrade and off to the room we went. Where again it was not the place I bragged to my friends about. They were not impressed. Some things were showing deterioration, the upgraded view of the fountains I paid for was of the freeway when seated on the sofa and beds in the suite. I wasted the money on that upgrade to Terrace Suite. Tip last time I had a 2 queens fountain view and was able to go to sleep to that view and actually see the view in your hotel room. Lastly, we entered into the lobby entrance at least 12 times and were greeted by the employees once. I’ve never stayed at a “5” star resort and at the very minimal be treated like a guest. I hope the Cosmopolitan Las Vegas I knew and loved returns someday soon especially with the Conrad coming soon to Vegas to compete.
Great One Night Stay
We had a great time staying at the cosmopolitan! Def my fave Vegas hotel. The rooms are so nice and spacious, we had a wonderful time. We stayed in the one bedroom, and it was gorgeous. The decor was great, it was nice to have the terrace, it was so spacious and the Japanese bath tub was so cool. We only stayed one night, but I wish we would’ve stayed longer. Aileen and Terrell treated us so well, they definitely took care of us. They were so sweet and accommodating, I have zero complaints. The convenience of the cosmo are perfect. They have a ton of restaurants, the casino is so lively and it’s located in the center of the strip. AND it’s a Marriott property, so you can earn points when you book directly with them. It was great, I’ll definitely be staying there again!
Gave us a dirty room and they act like not a big deal at all. Pictures below of the room we were checked into Only good thing was the cocktail waitresses were doing a good job coming back around for more drinks
This is my second stay with The Cosmopolitan. My first stay was great, but unfortunately my current stay has been a huge let down. I checked into a room with dirty sheets, and a room controller that did not work. After speaking with the front desk, they promised to have someone replace the sheets at 7pm. Well I just got back to my room at 9pm and nothing has been touched. Now I'm stuck here waiting for someone to replace the sheets. I've had better service at a Fairfield Inn. In addition, the shower and toilet had hairs throughout. The hotel is quick to remind their patrons that there's a pandemic going on, but their cleanliness tells me otherwise.