TripAdvisor traveler ratingbased on 1426 reviews
LocationLas Vegas - Strip
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General policies & fine print
Hotel requires a credit/debit card authorization upon check-in for incidentals, this will place a hold on your funds. If you don’t provide a credit/debit card, a cash deposit is required upon check-in for incidentals.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
•Unlimited local, toll-free, and domestic long-distance telephone calls (all 50 states).
•Fitness Center access (applicable to both centers in the Boulevard and The Chelsea Towers)
•Tennis court access (based on availability)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change at any time. The hotel can provide current fee and inclusions when you check-in.
Room taxes are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Up to 2 dogs per room are allowed.
Dogs must weigh 25 pounds or less each, and be present at time of check-in.
Dogs are only allowed in specific room category (Terrace One Bedroom Fountain View or Terrace Suite).
Guest must present documentation for current vaccinations.
A fee of $50.00 + tax (per pet per night) will be charged and collect by the hotel at check-in.
(Subject to change)
- No Show Penalty: 100% of balance due Applies: Sunday - Saturday 01Jan15 - 31Dec50
Ratings & reviews
TripAdvisor traveler rating1426 reviews
Large room with balcony
Yeah. It's cool having a room with a balcony but... the drawback is it gives the drunks somewhere to scream from outside in the wee hours of the morning. I liked The Cosmopolitan when they were new and still looking for their identity. They seemed to have found it with the young, drunk crowd. This property has gotten worse and worse on every visit. The gentleman who checked me in at the front desk was extremely polite and professional. The same can be said for the gentleman who brought room service that evening. Room looked clean and the bed was comfortable. Cool shower and sunken tub. I would rate them 4 stars if it wasn't for the people who gravitate to this property. Loud, young drunk people there to scream and party and without even pretending to have the slightest concern about COVID. Their poor quality casino also deducts from the attractiveness of staying at this hotel.
Still one of the best properties on the strip
We stayed here for two nights in July and we've stayed at almost every hotel on the strip several times over. I still think it's one of the best properties on the strip. The rooms are large, has a walk out balcony, is well located, modern and clean. I loved the over sized soaking tub in the room. The casino is also one of the better ones and the players club generous.
My New Favorite Hotel in Las Vegas
Stayed here for the first time and it was the first time traveling to Vegas since the Covid-19 era began. I've always wanted to stay here, but the prices were just a bit out of my budget. Fortunately, I gambled here for a bit last year and was given a promo offer which included two free nights, so I thought why not! I was more than impressed with every aspect of this property. Room - The offer was originally for just a king-bed in a Terrace Studio. I called ahead and requested a two-queen bed since my buddy was going with me. I was given the upgrade without any additional cost. I was given a room with a city view on the 45th floor of the Chelsea Tower which is the closest tower to the check-in lobby. Upon entering the room, everything was clean, bathroom was spotless and a care package for covid-19 was on the counter that included two face coverings, a sanitizer tube, and a small tool that you use to push the elevator buttons with. The view from our private terrace balcony was amazing. There was a bench and a chair that you could sit on and enjoy the views while having a drink and a cigar. Casino - Machines weren't very nice to me, but the roulette table was very good to me and I won the money back that I lost from the slots. The gaming floor is very lively and inviting. I noticed staff cleaning and sanitizing counter tops and slot machines frequently. Everyone from staff to guests all had face coverings when required in public areas so that was comforting. Pool - I rented an upper deck cabana at the Boulevard Pool. The cost of the pool is the same amount that you would need to spend on food & beverages which I loved. Other hotels, they charge you for the cabana rental and then you would need to order food & beverages as well which can be very expensive. The pool is on the rooftop of the 4th floor and has amazing views of the strip. Our cabana host/hostess were the best and we enjoyed our time there, thank you Wu-Tang! Restaurants - We were able to dine at a couple of restaurants on the second level. A sushi fushion spot called Tekken and a Chinese-Mexican spot called Poblano. Both places were pretty good and I was able to use my player's card points to cover the bills. All in all, I will definitely stay here again. Thank you Cosmo!
Let me start out by saying I was very excited to finally stay here, friends of mine had raved about their experiences to me so I am very disappointed to be writing this review. We checked in around 8:30pm local time and the desk girl was very rude. I told her that it was my girlfriend’s first Vegas experience and we were hoping for a decent view. In the rudest possible manor she told me that we had the same choice of views, either from a low or high floor! Now I know this hotel is not sold out because of COVID, so they could definitely helped us out with this one or at the very least, been nice about saying no but being rude seemed to be the continuous emotion we received the entire trip. Night two, we are at the tables playing cards, and my girl lights up a cigarette, immediately a guard runs up to her and demands she place her mask back on. Now we were told that when drinking, eating, or smoking, it was fine to remove it. Even still, there’s no need for rudeness and to threaten throwing her out. Just be nice. Same evening we want to go eat, we were hungry after playing at the tables for several hours, it was around 10pm and we hadn’t had dinner. So we venture up to the second floor and are told by every hostess in the 5-7 restaurants up there that no seating was available. At this point I was very aggravated after already having two bad experiences that I asked for a manager. This woman with a very bad attitude tells me what do you want me to do about it?!? Are you serious? Who taught this person customer service?!? I’ve been gambling for hours, need some food and your response to me is basically F-OFF? The third day was spent for the most part on a different property which is my usual go to hotel and after this experience, I will never go anywhere else in Vegas. Thank you to the rude staff of the Cosmopolitan. You have lost a customer!
My favorite place to stay
I really like the Cosmopolitan because it is a Marriott property, so I can use and earn points there. It definitely saves me money. But besides that, the location on the strip is amazing, the rooms are beautiful, the hotel is huge and has so many eating and dining options, the pools are wonderful, and the workout rooms are very nice. We could be here for a week and not even leave the resort and be absolutely fine. The convenience to be across the street from Walgreens was also terrific because we were able to get odds and ends there very easily. I would like to recognize Gabriella who handled Marriott Bonvoy Elite Check-in. She was friendly and very helpful.