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Hotel overview
Location
Paradise Island - BeachProperty information
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Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
5163 reviews
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Jul 12, 2025Rude front desk and poop in hot tub
Very rude front desk agent who just stared at me when I had a billing question then said I should have been charged much more. My daughter got a rash that needs antibiotics from the hot tub. When I told staff there was poop in the hot tub (not my daughter's) she looked away pretending not to hear. Later saw it was still open and not cleaned. Nasty!
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Jul 12, 2025Coral Stay 7/2025
Overall, a great family trip with lots to do. Lots of pools, a nice lagoon, and very nice and clean beaches. The island is pricey unfortunately but worth it.
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Jul 12, 2025Travelled with family
The beach is beautiful, great for families, the staff are great especially Danielle, very nice and helpful. The room was clean and comfortable. Love the property condition and facilities.
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Jul 12, 2025Atlantis room failures
Air conditioner never worked properly throughout stay! It finally gave out completely, resulting in maintenance cutting the wires to the patio door. However, problems continued to persist! About a quarter inch gap between door and jamb, continous hallway noise from slamming doors, housekeeping, other patrons, etc... We were NEVER offered relocation!!!
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Jul 12, 2025
I hope you like kids
Just be aware that there are two sides to the Atlantis - the side for the regular people and the side for those willing to pay more. I decided on the former before I knew, so it wasn't a great trip as I had planned. Still, it was worth the trip. The Bahamian people are outstanding when it comes to hospitality. Everyone was pleasant and helpful and intelligent. The room and spaces were three stars. The rooms were not luxurious, but they were comfortable and clean. The place is overrun with children/families who I believe is who the Atlantis is targeting in their advertising. They are cute, but loud. My hotel neighbors didn't put their kids down until after 1 am in the morning. I had to call security twice due to the noise. The food was delicious but, as you can expect, expensive. The only place I will give high points is the fitness area. I went to several of the fitness classes, and they were excellent. It is well run. I had to walk through the casino to get to and from. It is as good a casino as any I've seen in Vegas. I'm just not into gambling. The beach was pleasant, but again, not luxurious. The chairs were in ill-repair, but they did work. I went to Bahamas for the water which was warm and beautiful - so my trip was a success. The airport transportation was via taxi and the airport experience were all efficient and quick. I would go back - but to the better part of the Atlantis or Baha Mar!