Wish you were here?
Hotel overview
Location
Paradise Island - BeachProperty information
{{title}}
Hotel details
Hotel advisories
General policies & fine print
Check-in Policy - Hotel requires a credit card authorization upon check-in for incidentals; this will place a hold on your funds.
Credit Card Holds - Upon Check-in, the following amounts will be held for incidentals via credit card :
* $250 per room, per day (Subject to Change)
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and resort fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
The hotel resort fee is included in your room rate with the following inclusions:
- Daily Access to Aquaventure water park
- Daily Access to The Dig and Marine Life Exhibits
- Wi-Fi All Access (guest rooms and lobby areas)
- Two Souvenir Reusable Water Bottles per room
- Dive-In Poolside Movies – as scheduled
- Daily Access to Fitness Center for two
- In-Room Coffee & Tea
- Resort Shuttle Service
- Unlimited Local Phone Calls
The above list is subject to change and may not be comprehensive. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating
11260 reviews
-
Jul 13, 2025Beautiful location, but below average service
Rooms and accommodations are fine. Setting is beautiful as is expected. Service and food quality does not warrant the price.
-
Jul 13, 2025Amazing trip to Atlantis!
So much fun for the entire family! The pools and water park are amazing, the resort is beautiful, the beach is crystal clear with decent snorkeling and overall just a lot of fun activities for the entire family. Shout out to movie nights at the pool and bing with Richelle!
-
Jul 11, 2025
A very short vacation
The stay was amazing in everything The restaurant in the Hotel are very good Bars umveliable Platos BAR incredible The bartenders are working for so many years every year come they are still there
-
Jul 11, 2025Not worth the hype
Although the water parks are good, I would not come back here. All this “YouTube celebrities” that stay here and show how great the slides are are probably getting paid to do that. Where do I even start? 1.)We had such a difficult time even finding any tubes for the slides as did everyone around us. People were fighting for tubes!! No one that works at the pools seemed to care and they were all a bunch of young teenagers that would much rather be chatting than helping customers. Terrible customer service at all the pool and water park facilities. 2.) room service takes about 2 hours so be prepared to wait that long if you order any. Also be prepared to pay astronomical amounts for the food. Two sample boxes or cereal cost us $12. Our room service bill was about $250 due to the VAT and automatic gratuity they include and we only ordered 4 dishes. 3.) the VAT and automatic gratuity makes it very expensive to stay here. Also, the auto gratuity is the reason the people that work here don’t care about customer service because they’re already getting their tip. We didn’t witness many happy people working there and they seemed like they would rather be anywhere else. 4.) the only great service we received was by the staff at Nobu restaurant and the housekeeping staff. They were attentive and kind.
-
Jul 10, 2025
DOWNHILL
I have been vacationing at Atlantis for 25 years and this is my worst experience yet. If you’re not staying at the reef or cove don’t even bother coming. The ROYAL pools are disgusting and run down, rooms (although recently renovated) are STILL subpar and unexpected of a “5 star” resort. I’m tired of getting questioned every time I’m walking by hotel staff asking where I’m going and where I’m staying. Many parts of this resort are exclusive to cove and reef members only, and it leaves other guests feeling like peasants. I strongly regret booking the royal. Every single pool is catered to children and is run down. The pool chairs are terrible and falling apart and the royal beach is reminiscent of a public beach you can attend at your local hometown. Nothing is special about this place anymore. Dealers at the casino are rude and the cocktail ladies IGNORE you even after spending lots of money at the casino. Stay at Bahamar instead. Much more friendly staff and casino cocktails come ASAP as well as friendlier staff and access to all parts of the resort.