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LocationVail - Walk to lifts
General policies & fine print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.
Mandatory hotel-imposed resort fee inclusions:
• Breakfast for two persons per bedroom (up to standard # of persons allowable per residence - Available at Arrabelle, but not at Game Creek Chalet, Gore Creek Place, Landmark or West Vail locations) Does not include alcohol or gratuity. May not be redeemed via In Room Dining.
• Daily Newspapers (Available at Arrabelle, but not at Game Creek Chalet, Gore Creek Place, Landmark or West Vail locations)
• In room welcome snacks & beverages upon arrival (Available at Arrabelle, but not at Game Creek Chalet, Gore Creek Place, Landmark or West Vail locations)
• Coffee & tea service each morning
• Hot chocolate & cookie service each afternoon
• Ski valet / heated boot storage at the base the Vista Bahn gondola
• Bicycle valet
• Access to the fitness center, pool, hot tubs and sauna
• Wireless internet access in all hotel rooms, condominiums & residences, including use of in room iPads
• Rollaway beds & cribs
• Local telephone calls
• Unlimited valet parking
• In town luxury shuttle transportation within the Town of Vail
• Concierge services
• Shoe shining
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.
Ratings & reviews
TripAdvisor traveler rating711 reviews
The perfect white Christmas
My family and I decided to spend Christmas week in Vail. I cannot put in words the warm welcome and the outstanding customer service we received from the moment we pulled up to the hotel. Everyone was so welcoming. Our room was spacious ,clean and very comfortable. The views superb! They leave complimentary masks,hand sanitizers,wipes and gloves in the room which was a nice touch to keep guest safe. Breakfast in the morning was delicious. The skating rink right outside the hotel and the shops within a few feet of the hotel was a big plus. We didn’t ski because we traveled with little ones however the gondolas/ lifts were just a few feet away which made it the perfect spot to stay. I am beyond happy that we decided to stay at The Arrabelle, I look forward to coming back soon. Thank you for the amazing hospitality to all the staff that made our trip very pleasant!
Superb customer service and amenities
From the second I walked in, the front desk staff welcomed me and made me feel special. Room was immaculate and spotless. Very beautiful rooftop pool and hot tub area, with views of the mountains. The best part was the central location to the ice rink, Vail ski gondola, and the Haagen Das and other area shops and restaurants. Bed was also very well-made and rooms were extremely quiet. I will definitely stay here again.
For a fraction of the price you can stay at the Beverly Willshire, enjoy better service and amenities. Vail seems to be taking advantage of foreigners who are looking for a dream vacation in what is supposedly one of the world’s greatest ski resorts.
I've lived in Denver for 55 years, skied Vail countless times, watched VA develop Beaver Creek, including Bachelor Gulch....and played every golf course in the Vail Valley.....except Red Sky....in Wolcott. So...Vail is not a big deal for us ,but if you are a first time visitor or lived out of state or out of the country you wouldn't necessarily know anything about the place. This Sept. I called Red Sky to see if we could play the Greg Norman and Tom Fazio Courses. The answer was yes, but were required to stay in one of their 'approved' hotels. There were 5 or 6 on the list and over the years I've stayed in all of them, even during ski season. They booked us into the Arrabelle on Sept.15-16 at $358++/n for a lock-off king, 'shoulder season' rate (which was OK ) but what we got was pathetic. The hotel was literally dead and the desk clerk treated us as if we were lepers. No bell captain, no fire in the lobby fireplaces, no welcoming background music, only one snack bar type restaurant open, basically nothing. The desk clerk failed to tell us the room had a Keurig coffee maker, but didn't supply K Cups. There were no drinking glasses, not even a Styrofoam cup, if we had brought our own K Cups. The TV didn't work and I had to have engineering to the room twice and my business career was spent in cable television mergers & acquisitions, so I know what a television system is supposed to look like. I sent Zachary Meyers gen.mgr. a lengthy email, thinking he would appreciate my comments but instead received a patronizing and condescending note expressing his disappointment at my failure to experience "a world class mountain hospitality experience." Folks, NEVER STAY AT THE ARRABELLE. I wouldn't be a property owner there if you gave me the place. The golf courses were great!
Beautiful resort with a great location
This was our first stay at the Arrabelle. It is conveniently located in Lionshead Village so it walking distance to several restaurants and stores. You can also take a short bus ride to Vail Village. The resort was beautiful and the staff was attentive and courteous. They are practicing the Covid safety protocols closely so we felt safe. The spa was closed but we will definitely try it next time. The room was large and well appointed. The bed was comfortable too!